Modeling user′s preferences for document delivery
OCLC Systems & Services: International digital library perspectives
ISSN: 1065-075X
Article publication date: 1 June 1994
Abstract
A consumer survey of document delivery in academic settings was conducted using a conjoint analysis approach. During interviews with 79 randomly chosen faculty members and graduate students at three Ohio universities, respondents were each asked to answer hypothetical questions about ordering a desired article. Questions focused on ordering articles from a commercial document delivery service or through interlibrary loan. Factors such as the price of the document, the speed of delivery, and the method of ordering were varied from question to question. Survey results found the price of the document to be the most important consideration. Respondents also expressed more willingness to use interlibrary loan than a commercial service.
Keywords
Citation
Kinnucan, M.T. (1994), "Modeling user′s preferences for document delivery", OCLC Systems & Services: International digital library perspectives, Vol. 10 No. 2, pp. 93-98. https://doi.org/10.1108/10650759410798369
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited