Search results
1 – 2 of 2Freddie Racosas Acosta and Arlene Suson Acosta
Decision Analysis, Management Information Systems, Strategic Management, Organizational Development, Financial Management, Risk Management.
Abstract
Subject area
Decision Analysis, Management Information Systems, Strategic Management, Organizational Development, Financial Management, Risk Management.
Study level/applicability
MBA-1 (Decision Analysis), MBA-2 (MIS).
Case overview
On a beautiful October morning in 2011, the CEO of a mid-size oil marketing company located in Nairobi, Kenya has to make a tough decision whether to upgrade their current B1 system to a bigger version of SAP. Abbas, the new Information Communications Technology (ICT) Director of Zaidi Group, was worried that Zaidi was building a bigger and bigger company on top of a more and more small enterprise resource planning system. Abbas's fears also include RedLock's past inefficiencies. Kariuki, the Finance Director, on the other hand was into the fear of overspending in a huge information technology (IT)system where current functionalities required can be addressed by a smaller system through add-ons, customization and development.
Expected learning outcomes
Demonstrate some tools in decision analysis for problems with multiple objectives including some issues indecision framing and cognitive inertia; Raise the issue for fundamentally changing a firm's infrastructure; Demonstrate the alignment of IT strategy to Business Strategy.
Supplementary materials
Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
Details
Keywords
Freddie Acosta and Arlene Acosta
Business ethics, entrepreneurship, ICT.
Abstract
Subject area
Business ethics, entrepreneurship, ICT.
Study level/applicability
Undergraduate, MBA, MSIT.
Case overview
The dilemma could be described something like: “I want to do an honest business in order to alleviate somewhat the financial difficulty of my family […] yet my pursuit impacts negatively on my immediate customers”. This is a case of the morality of actions with indirect effects (non-intentional effects).
Expected learning outcomes
Understand actions with double effects, formulate business policy to regulate access to services, appreciate the challenges of starting a business enterprise, understand the social impact of ICT.
Supplementary materials
Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
Details