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Article
Publication date: 24 January 2022

Wayne Hochwarter, Samantha Jordan, Christian Kiewitz, Patrick Liborius, Antonia Lampaki, Jennifer Franczak, Yufan Deng, Mayowa T. Babalola and Abdul Karim Khan

The authors investigated a psychological process that links characteristics of events related to the coronavirus disease (2019) COVID-19 pandemic (i.e. perceived novelty…

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Abstract

Purpose

The authors investigated a psychological process that links characteristics of events related to the coronavirus disease (2019) COVID-19 pandemic (i.e. perceived novelty, disruptiveness and criticality) to compassion fatigue [(CF), a form of caregiver burnout] and subsequent post-traumatic stress disorder (PTSD) in nurses.

Design/methodology/approach

Administering two online surveys (October and November 2020) resulted in matched data from 175 nurses responsible for patient care during the COVID-19 pandemic.

Findings

Perceived disruptiveness and criticality of COVID-19 events were positively associated with nurses' CF, which also mediated those characteristics' effects on PTSD instigated by COVID-19. Contrary to the authors' hypothesis, the perceived novelty of COVID-19 events was not significantly associated with CF nor was the indirect effect of perceived novelty on PTSD mediated by CF.

Originality/value

The authors extend event system theory by investigating the psychological processes linking event features and resultant outcomes while providing practical implications on preparations for future unexpected and potentially life-altering events.

Details

Journal of Managerial Psychology, vol. 37 no. 3
Type: Research Article
ISSN: 0268-3946

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