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This study aims to examine the applicability of Hartmann et al.’s (2018) service ecosystem framework to the day-to-day management of the modern sales force. The authors provide a review of the framework, acknowledging its strengths, while also indicating areas for advancement. The authors conclude with recommendations to the framework and indicate opportunities where future research could advance sales theory.

A review of the theoretical underpinnings of the service ecosystem framework is weighed against the established roles and responsibilities of the modern sales force in the literature.

The ability of the framework to capture the multi-level, multi-actor and dynamic aspects of sales represents an improvement in the conceptualization of selling is critical. Suggestions around the refinement for meso-level sales interactions and a more pliant application of service dominant-logic are offered.

The suggested extensions of the framework continue the advancement of novel theorization for the field of sales. Priorities for future research include consideration of ethical implications of the framework and formulations of new management strategies reflective of the broad and dynamic properties of the ecosystem conceptualization.

This paper provides managerial guidelines and implications tied specifically to the thick and thin crossing points and how they may impact employee decision-making.

To the best of the authors’ knowledge, this study is the first to pointedly examine the service ecosystem framework with respect to established principles of managing a modern sales force.

The total defence (TD) concept constitutes a joint endeavour between the military forces and civil defence structures within a TD state. Logistics is essential for such joint collaboration to work; however, the mismatch between military and civil defence logistics structures poses challenges for such joint collaboration. The purpose of this paper is to identify logistics concept areas within the TD framework that allow for military and civil defence collaborations from a logistics operations perspective.

Pattern-matching analysis is used to compare patterns found in the investigated case with those prescribed from the literature and predicted to occur. The study seeks to identify logistics concepts within TD from the literature and from the events describing the Swedish response to the Covid-19 pandemic. Pattern matching thus allows for the reconciliation of logistics concepts from the literature to descriptions of how the response was handled, albeit under a TD framework.

Findings show quite distinct foci between the theoretical and observational realms in terms of logistics applications. While the theoretical realm identifies four main logistics concepts, the observational realm identifies five logistics conceptual themes. This goes on to show an incongruence between the military and civil parts of the TD.

This study provides basis for further research into the applications and management of logistics activity within TD and emergency response.

Logistics applications within TD have not, until now, received much attention in the literature. Given this knowledge gap, this study is of original value.

The theory of managerial discretion and the direct insights it provides in the understanding of the varying impact strategic and operational actions have on organizational change and business fortunes is an area of research potential underexplored in the UK. This study aims to establish whether the measurement of managerial discretion is constant between the two similar societal corporate frameworks of the UK and the USA listed markets.

The extant managerial discretion ranking model, established in the USA, is empirically assessed for its validity and effectiveness across a sample of high- and low-discretion companies from the FTSE 350.

Using accounting measures, a clear and significant difference is established between UK high and low managerial discretion entities. The results prove to be significant in enabling the differential comparative analysis of the institutional characteristics of corporates.

To the best of the authors’ knowledge, no study of this nature has been conducted previously in the UK context. While the original model developed in the USA is now several decades old, the UK results reflect similar industry rankings as found originally in the USA, subject to some differences considered to be a result of the changing nature of global business since the 1990s. This study opens a new seam of novel research, which has the potential to uncover, at a granular level, the differential mores and character of management ethics, styles and practices in such issues as organizational change, corporate culture, governance and social responsibility.

This study presents a systematic literature review (SLR) of the interdisciplinary literature on drones in last-mile delivery (LMD) to extrapolate pertinent insights from and into the logistics management field.

Rooting their analytical categories in the LMD literature, the authors performed a deductive, theory refinement SLR on 307 interdisciplinary journal articles published during 2015–2022 to integrate this emergent phenomenon into the field.

The authors derived the potentials, challenges and solutions of drone deliveries in relation to 12 LMD criteria dispersed across four stakeholder groups: senders, receivers, regulators and societies. Relationships between these criteria were also identified.

This review contributes to logistics management by offering a current, nuanced and multifaceted discussion of drones' potential to improve the LMD process together with the challenges and solutions involved.

The authors provide logistics managers with a holistic roadmap to help them make informed decisions about adopting drones in their delivery systems. Regulators and society members also gain insights into the prospects, requirements and repercussions of drone deliveries.

This is one of the first SLRs on drone applications in LMD from a logistics management perspective.

This paper aims to present numerical simulations for a series of flight processes for the postlaunching stage of the “balloon-borne UAV system.” It includes the balloon further ascent motion after airborne launching. In terms of unmanned aerial vehicles (UAVs), the tailspin state and the charge-out process with an anti-tailspin parachute-assisted suspending are analyzed. Then, the authors conduct trajectory optimization simulations for the long-distance gliding process.

The balloon kinematics model and the parachute Kane multibody dynamic model are established. Using steady-state tailspin to reduced-order analysis and achieving change-out simulation by parachute suspension dynamic model. A reentry optimization control problem is developed and the Radau pseudo-spectral method is used to calculate the glide trajectory.

The established dynamic model and trajectory optimization method can effectively simulate the motion process of balloons and UAVs. The system mass reduction for launching UAVs will not cause damage to the balloon structure. The anti-tailspin parachute can reduce the UAV attack angles effectively. The UAV can glide to the designated target position by adjusting the attack angle and sideslip angle. The farthest flight distance after launching from 20 km height is 94 km and the gliding time is 40 min, which demonstrates the potential application advantage of high-altitude launching.

The research content and related conclusions of this article achieve a closed-loop analysis of the flight mission chain for the “balloon-borne UAV system,” which provides simulation references for relevant balloon launching experiments.

This paper establishes a complete set of numerical simulation models and can effectively analyze various postlaunching behaviors.

Determining the suitable material and accurate thickness of the thermal insulation layer used in exterior walls during the design phase of a building can be challenging. This study aims to determine suitable material and optimum thickness for the insulation layer considering both operational and embodied factors by a comprehensive assessment of the energy, economic and environmental (3E) parameters.

First, the energy model of an existing building was created by using Autodesk Revit software according to the as-built floor layout to evaluate the impact of five alternative insulating materials in varying thickness values. Second, using the results derived from the model, a thorough evaluation was conducted to ascertain the optimal insulation material and thickness through individual analysis of 3E factors, followed by a comprehensive analysis considering the three aforementioned factors simultaneously.

The findings indicated that polyurethane with 13 cm thickness, rockwool with 10 cm thickness and EPS with 20 cm thickness were the best states based on energy consumption, cost and environmental footprint, respectively. After completing the 3E investigation, the 15-cm-thick mineral wool insulation was presented as the ideal state.

This study explores how suitable material and thickness of insulating material can be determined in advance during the design phase of a building, which is a lot more accurate and cost-effective than applying insulating materials by assumed thickness in the construction phase.

To the best of the authors’ knowledge, this paper is unique in investigating the advantages of using thermally insulating materials in the context of a mosque structure, taking into account its distinctive attributes that deviate from those of typical buildings. Furthermore, there has been no prior analysis of the cost and sustainability implications of these materials concerning the characteristics of subtropical monsoon climate.

Digital transformation misalignment refers to disparities in digital transformation levels between suppliers and buyers across the production and operation process. It has negatively affected supply chain stability. However, the existing research concerning the economic consequences has not been adequately addressed. Therefore, this paper aims to investigate whether such digital transformation misalignment increases supplier financial risk and to identify the factors influencing this relationship.

This paper examines binary combinations of suppliers and buyers listed on China’s A-share market between 2011 and 2021. This group constitutes a sample to empirically test the influence of digital transformation misalignment on the supplier’s financial risk, as well as the moderating effect of the geographical and organizational distances.

The paper’s findings demonstrate that digital transformation misalignment has indeed a significant increase in the supplier’s financial risk. Moreover, the impact is more intense when the geographical or organizational distance between the supplier and the buyer is relatively large.

The existing literature rarely explores the potential risks arising from digital transformation misalignment between supply chain partners. Therefore, this paper fills a notable gap as it is the first to study the impact of digital transformation misalignment on the supplier’s financial risk and the specific applied mechanisms. The contribution significantly improves the field of corporate digital transformation, particularly, within the context of supply chain management.

The purpose of this paper is to provide a guiding framework for studying the travel patterns of PT users. The combination of public transit (PT) users’ travel data and user profiling (UP) technology to draw a portrait of PT users can effectively understand users’ travel patterns, which is important to help optimize the scheduling of PT operations and planning of the network.

To achieve the purpose, the paper presents a three-level classification method to construct the labeling framework. A station area attribute mining method based on the term frequency-inverse document frequency weighting algorithm is proposed to determine the point of interest attributes of user travel stations, and the spatial correlation patterns of user travel stations are calculated by Moran’s Index. User travel feature labels are extracted from travel data containing Beijing PT data for one consecutive week.

In this paper, a universal PT user labeling system is obtained and some related methods are conducted including four categories of user-preferred travel area patterns mining and a station area attribute mining method. In the application of the Beijing case, a precise exploration of the spatiotemporal characteristics of PT users is conducted, resulting in the final Beijing PTUP system.

This paper combines UP technology with big data analysis techniques to study the travel patterns of PT users. A user profile label framework is constructed, and data visualization, statistical analysis and K-means clustering are applied to extract specific labels instructed by this system framework. Through these analytical processes, the user labeling system is improved, and its applicability is validated through the analysis of a Beijing PT case.

In the aerial transportation area, fuel costs are critical to the economic viability of companies, and so urgent measures should be adopted to avoid any unnecessary increase in operational costs. In particular, this paper addresses the case of missed approach manouevres, showing that it is still possible to optimize the usual procedure.

The costs involved in a standard procedure following a missed approach are analysed through a simulation model, and they are compared with the improvements achieved with a fast reinjection scheme proposed in a prior work.

Experimental results show that, for a standard A320 aircraft, fuel savings ranging from 55% to 90% can be achieved through the reinjection method.

To the best of the authors’ knowledge, this work is the first study in the literature addressing the fuel savings benefits obtained by applying a reinjection technique for missed approach manoeuvres.

As e-commerce has expanded rapidly, online shopping platforms have become widespread in India and throughout the world. Product return, which has a negative effect on the E-Commerce Industry's economic and ecological sustainability, is one of the E-Commerce Industry's greatest challenges in light of the substantial increase in online transactions. The authors have analyzed the purchasing patterns of the customers to better comprehend their product purchase and return patterns.

The authors utilized digital transformation techniques-based recency, frequency and monetary models to better understand and segment potential customers in order to address personalized strategies to increase sales, and the authors performed seller clustering using k-means and hierarchical clustering to determine why some sellers have the most sales and what products they offer that entice customers to purchase.

The authors discovered, through the application of digital transformation models to customer segmentation, that over 61.15% of consumers are likely to purchase, loyal customers and utilize firm service, whereas approximately 35% of customers have either stopped purchasing or have relatively low spending. To retain these consumer segments, special consideration and an enticing offer are required. As the authors dug deeper into the seller clustering, we discovered that the maximum number of clusters is six, while certain clusters indicate that prompt delivery of the goods plays a crucial role in customer feedback and high sales volume.

This is one of the rare study that develops a seller segmentation strategy by utilizing digital transformation-based methods in order to achieve seller group division.