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1 – 10 of 51Muhammad Khalid Anser, Zahid Yousaf, Muhammad Yasir, Muhammad Sharif, Muhammad Hamid Nasir, Muhammad Imran Rasheed, Junaid Waheed, Hadi Hussain and Abdul Majid
This study aims to investigate the direct impact of knowledge sharing (KS) and functional flexibility (FF) on innovative work behavior (IWB) of small medium enterprises (SME’s…
Abstract
Purpose
This study aims to investigate the direct impact of knowledge sharing (KS) and functional flexibility (FF) on innovative work behavior (IWB) of small medium enterprises (SME’s) employees. This study also observes the mediating role of FF in the connection between KS and IWB.
Design/methodology/approach
This study adapted a quantitative methodology and used the cross-sectional data. Data were collected from the 751 workers of SMEs to validate the mediation model.
Findings
Results reveal that KS and FF significantly affect IWB in SME’s workers. The findings also reveal that FF acts as a mediator between KS and IWB link.
Originality/value
The live experience of currently working employees shows that IWB is dependent of employees' KS and FF. Moreover, this study contributed to the streams of knowledge management and organizational innovation perspective by emphasizing upon the mediating mechanism of FF.
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Mehwish Rasool, Muhammad Hamid Murtza, Muhammad Imran Rasheed, Aliana Man Wai Leong, Fevzi Okumus and Jingyi Bai
This study aims to investigate the nexus between information technology (IT) competency, supply chain agility and supply chain performance in the hospitality industry. The authors…
Abstract
Purpose
This study aims to investigate the nexus between information technology (IT) competency, supply chain agility and supply chain performance in the hospitality industry. The authors examine the association of IT competency and supply chain performance through supply chain agility while considering the boundary condition role of risk management.
Design/methodology/approach
The authors collected data via a questionnaire from 302 full-time hotel and restaurant managers in Pakistan.
Findings
Study results reveal a positive association between IT competency and supply chain performance while supply chain agility mediates this relationship. In addition, risk management is identified as an important boundary condition that moderates the direct and indirect relationships between IT competency and supply chain performance.
Originality/value
Study results reveal an important association between IT competency and supply chain agility contributing to the scholarly discussion on supply chain issues in the hospitality sector.
研究目的
本研究旨在探讨信息技术能力(IT能力)对供应链绩效的影响, 并分析风险管理导向和供应链敏捷性在这一关系中的调节作用。
研究方法
本研究采用结构方程模型分析, 通过问卷调查收集数据, 以评估IT能力、风险管理导向、供应链敏捷性和供应链绩效之间的关系。
研究发现
研究发现, IT能力显著提升供应链绩效。风险管理导向和供应链敏捷性在IT能力与供应链绩效之间起到正向调节作用, 增强了IT能力对供应链绩效的积极影响。
研究创新
本研究扩展了关于信息技术与供应链管理之间关系的理论, 强调了风险管理导向和供应链敏捷性的重要性。研究结果为企业在提升供应链绩效时如何利用IT能力提供了实用指导。
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Qian Wang, Sabahat Azam, Muhammad Hamid Murtza, Junaid M. Shaikh and Muhammad Imran Rasheed
This study is designed to investigate a critical association between social media addiction and employee sleep while considering its implications for employee well-being and…
Abstract
Purpose
This study is designed to investigate a critical association between social media addiction and employee sleep while considering its implications for employee well-being and performance in the hospitality industry.
Design/methodology/approach
Based on adapted measures for the study variables, an electronic questionnaire was designed and used for the survey administered in the chain-restaurants of Pakistan. Through a non-probability convenient sampling survey, a total of 347 usable responses were obtained and analyzed for testing the hypothesized research model.
Findings
Results reveal negative associations between social media addiction, sleep quality, employee performance and well-being. The results have further shown sleep quality as an underlying mediating reason that explains the associations between social media addiction, employee performance and well-being.
Originality/value
The study addresses a gap in the literature by examining rarely explored factors such as social media addiction and sleep quality at the same time investigating its impact on performance and well-being of service employees. Significant implications for scholars and practitioners of the hospitality industry have been discussed while highlighting limitations and directions for future research.
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Muhammad Hamid Murtza and Muhammad Imran Rasheed
Employees compete for organizational resources as scarcity of resources has always been a critical issue in organizations. Since every employee cannot get equal pay raises…
Abstract
Purpose
Employees compete for organizational resources as scarcity of resources has always been a critical issue in organizations. Since every employee cannot get equal pay raises, promotions and other incentives, therefore, they start feeling competition in the workplace which may further lead to negative outcomes such as envy. The purpose of this study is to investigate the negative consequences of the competitive psychological climate in the hospitality industry. The authors further intend to familiarize with the envy reducing mechanism.
Design/methodology/approach
Drawing on social comparison theory our study intends to explain the role of competitive psychological climate in workplaces. The authors utilized an exploratory qualitative research approach and surveyed through semi-structured interviews of the hospitality professionals working in the star hotels in Pakistan.
Findings
The authors’ findings reveal that there is a huge psychological competitive climate in the hotel industry in Pakistan. The psychological competitive climate leads to workplace envy among workers which further results in poor employee performance. The authors further found the role of personality traits in affecting employees' envious feelings.
Research limitations/implications
Despite the fact that this study only examined the star-category hotels in Pakistan and its findings may not be representative of the whole hospitality industry, it offers a clear illustration of the effect that competitive climate can have on individuals in the form of workplace envy.
Originality/value
The authors examined the dark side of the competitive climate in the hospitality industry which was overlooked in the literature. The study highlights key research implications and sets the future agenda for research in the hospitality industry.
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Chenxing Wang, Bena Ilyas, Guqang Ni and Muhammad Imran Rasheed
The success and long-term survival of service organizations depend on employee behavior such as work engagement and creativity. In this study, The authors intend to investigate…
Abstract
Purpose
The success and long-term survival of service organizations depend on employee behavior such as work engagement and creativity. In this study, The authors intend to investigate employee engagement and creativity in the hospitality industry based on the theory of social exchange. In addition, The authors explore the mediating role of employee ambidexterity between ethical leadership and employee work engagement and between ethical leadership and employee creativity.
Design/methodology/approach
Through an online survey questionnaire, data were collected from 246 workers in the hospitality industry in Pakistan. Smart-PLS version 3 was used to analyze the data.
Findings
The results of the structural equation modeling reveal that ethical leadership has a positive association with work engagement and employee creativity in the hospitality industry. Results further reveal that employee ambidexterity significantly mediates the relationships between ethical leadership and work engagement and between ethical leadership and employee creativity.
Originality/value
This study not only makes an important contribution to the literature on the role of employee ambidexterity in the hospitality industry but will also help service businesses in managing their employees more effectively.
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Michael Yao Ping Peng, Zhidong Liang, Ishrat Fatima, Qian Wang and Muhammad Imran Rasheed
The purpose of this study is to examine job engagement and creativity of employees in the hospitality industry of Pakistan as outcomes of empowering leadership through the…
Abstract
Purpose
The purpose of this study is to examine job engagement and creativity of employees in the hospitality industry of Pakistan as outcomes of empowering leadership through the mediating role of creative self-efficacy.
Design/methodology/approach
An electronic survey was conducted to collect data from 373 employees of food-chain restaurants in Pakistan. The data was analyzed by applying structural equation modeling (SEM) through Smart PLS 3.
Findings
Results indicated that empowering leadership has a positive association with job engagement and employee creativity in the hospitality industry. Further, creative self-efficacy has been found as mediating the relationship of empowering leadership with job engagement and employee creativity.
Originality/value
The study has substantial implications for the employees, managers and organizations of the hospitality industry as well as for the scholars of services industry research.
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Zahid Hameed, Ikram Ullah Khan, Zaryab Sheikh, Tahir Islam, Muhammad Imran Rasheed and Rana Muhammad Naeem
Knowledge sharing (KS) has been consistently acknowledged as a critical factor in the organizational development and the betterment of employees. The purpose of this paper is to…
Abstract
Purpose
Knowledge sharing (KS) has been consistently acknowledged as a critical factor in the organizational development and the betterment of employees. The purpose of this paper is to extend previous empirical research on KS by testing psychological ownership as an underlying mechanism between the relationship of organizational justice (OJ) and KS behavior in developing country context. The authors also examine the moderating role of perceived organizational support (POS) between psychological ownership and KS behavior.
Design/methodology/approach
Using a survey questionnaire, data from 348 employees of multinational corporations in Pakistan were used to test the research hypotheses.
Findings
The results of this research reveal that dimensions of OJ (procedural, distributive and interactional justice) positively influence psychological ownership. In addition, psychological ownership is found as an underlying psychological mechanism between the relationship of OJ and KS behavior. The results also indicate that a higher level of POS strengthens the relationship between psychological ownership and KS behavior.
Practical implications
Organizations can enhance employees’ sense of psychological ownership by providing them fairness in procedures and resources. Moreover, management can create a perception of equality among the employees which subsequently helps employees engage in sharing their valuable knowledge with their team members and other workers in the organization.
Originality/value
This research suggests that psychological ownership and POS are important factors which influence the relationship between OJ and KS behavior and it empirically tests this model in a developing country context.
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Yue Zhang, Muhammad Imran Rasheed and Adeel Luqman
As the shortage of nurses is a major problem being faced by the world health-care system, it is essential to investigate the factors that influence nurses’ turnover. Drawing on…
Abstract
Purpose
As the shortage of nurses is a major problem being faced by the world health-care system, it is essential to investigate the factors that influence nurses’ turnover. Drawing on the conservation of resources theory, the purpose of this paper is to explore how work–family conflict (WFC) influences nurses’ turnover intentions in the Peoples’ Republic of China.
Design/methodology/approach
For empirically testing the theoretical model, the authors conducted a three-wave longitudinal research survey and collected data from 236 nurses’ sample in China.
Findings
The findings show that job satisfaction and life satisfaction are the underlying psychological reasons in the positive relationship between WFC and nurses’ turnover intentions. Moreover, perceived supervisor support was found to be a boundary condition on the direct and indirect relationships between WFC and its negative outcomes such that the relationships are weak at the high levels of supervisory support.
Originality/value
This study is important to the management of health-care systems as it carries significant implications for theory and practice toward understanding job retention problems of nurses.
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Yong-Sheng Chang, Zhang Yue, Madeeha Qureshi, Muhammad Imran Rasheed, Song Wu and Michael Yao-Ping Peng
The purpose of this research is to investigate the relationships of environmental concern and risk perception with residents' waste mobile recycling behavior in the scenario of…
Abstract
Purpose
The purpose of this research is to investigate the relationships of environmental concern and risk perception with residents' waste mobile recycling behavior in the scenario of continuously increasing electronic waste (aka e-waste) around the world.
Design/methodology/approach
For empirically testing proposed research model, this study utilized convenience sampling strategy and collected 346 responses from residents in the People’s Republic of China (PRC) through an online survey. The hypotheses were tested utilizing the structural equation modeling (SEM) framework through Mplus 7.0 program (Muthen and Muthen, 1998–2012). Robust maximum likelihood (MLR) was used as the method of estimation.
Findings
The results revealed that environmental concern is positively associated with individuals' intentions to recycle waste mobile phones and that the relationship between concern for the environment and individuals' intention to recycle is mediated by the factors such as individuals' mobile phone recycling attitude and subjective norms. The results further indicated that individuals' information security risk perception moderates the relationship between individuals' intention for recycling and subsequent recycling behavior.
Originality/value
This study provides substantial theoretical and practical implications for residents' e-waste recycling behavior while considering their environmental concern and information security risk perceptions.
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Saira Yousaf, Muhammad Imran Rasheed, Zahid Hameed and Adeel Luqman
The purpose of this paper is to apply conservation of resource (COR) theory and the buffering hypothesis of social support to explore occupational stress and its negative outcomes…
Abstract
Purpose
The purpose of this paper is to apply conservation of resource (COR) theory and the buffering hypothesis of social support to explore occupational stress and its negative outcomes such as job engagement and turnover intentions for front-line hospitality industry employees in the People’s Republic of China.
Design/methodology/approach
Primary data were collected in two waves from 318 front-line employees in a chain of restaurants located in the eastern region of the People’s Republic of China.
Findings
Integrating COR theory and the buffering hypothesis of social support, job satisfaction is found to be a mediating mechanism in the relationships between occupational stress and job engagement and occupational stress and employee turnover intentions for front-line hospitality industry workers. Moreover, the authors found the boundary condition role of work-social support. The relationships between stress and its negative outcomes are weak for the employees receiving high social support at work.
Originality/value
This study calls for researchers’ attention towards the issues of occupational stress focussing on the implications of work-social support for front-line hospitality industry employees.
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