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This study aims to examine the impact of cultural values [power distance (PD), uncertainty avoidance (UC), individualism vs collectivism (IC) and time orientation] and users’ perceptions on the adoption of big data analytics (BDA) within the context of the United Arab Emirates (UAE) health-care sector. It uses the unified theory of acceptance and use of technology (UTAUT) model as its theoretical foundation.

A cross-sectional survey involving 256 health-care organization users in major hospitals across the UAE was conducted. Smart partial least squares (PLS) structural equation modeling was used to assess users’ behavioral intentions (BI) to use BDA in the health-care context.

Results indicate that performance expectancy, social influence, facilitating conditions and perceived trust significantly predicted respondents’ BI to use BDA. However, effort expectancy, perceived security and time orientation were found to have insignificant impacts on BI. Interestingly, the remaining cultural values (PD, UC and IC) did not significantly affect the relationship between social influence and BI in the context of BDA adoption in health care.

This study contributes to the literature by examining the role of cultural dimensions in BDA adoption within health-care organizations, particularly in the underrepresented UAE health-care context. Moreover, it extends the application of the UTAUT model to the BDA adoption in health care, providing insights into the factors affecting users’ BIs to use the technology.

The purpose of this paper is to investigate the effect of many factors on student evaluation of teaching.

The study analyzed 3,185 student evaluations of faculty from a newly accredited business program at the United Arab Emirates University using univariate and multi‐analysis of variance (ANOVA and MANOVA).

The findings support previous research regarding the existence of potential biasing factors. The results indicate that expected grade, actual grade, course level, class size, course timing, student gender and course subject significantly affect student evaluation of teaching.

Comparing individual faculty ratings regardless of other factors might not be fair. Our findings support the call of other researchers that ignoring these other factors may bias or make questionable the validity of student evaluation of teaching as a means of performance appraisal of faculty. Because of the possible existence of biasing factors in SET, there is a need to supplement it with other measures of teaching effectiveness

The main objective of the study was to utilize SERVQUAL for identifying gaps in the chain of services provided by the information technology (IT) resources. SERVQUAL was applied to IT services in higher education institutions in the United Arab Emirates.

Because of the many concerns and reservations raised with regard to using perception scores or gap scores, the appropriateness of the SERVQUAL measure to verify the anticipated structure of the instrument was also examined. Using confirmatory factor analysis, the structure of the perception scores (performance‐based model) and the gap scores (performance minus expectation‐based model) were examined.

The evaluation of model‐fit provided mixed results, but, in general, the results favored the perception scores. However, some statistical fit‐tests suggested that both models lacked the features necessary for a good fit. On the other hand, based on their feedback, respondents felt that SERVQUAL is a useful indicator for IT center service quality in institutions of higher education. SERVQUAL identified gaps in service quality for the three institutions. Empirical results of SERVQUAL scores for the IT centers in the three institutions are also presented.

The paper reassesses the structure and validity of the SERVQUAL model given its wide use and criticism, and applies the model to an important set of related, yet distinct service organizations such as information technology centers.

This paper aims to explore the role of work climate in influencing employees’ perceptions of intra‐individual conflict in a Middle Eastern context.

A self‐administered questionnaire in which 600 employees were surveyed. The co‐opted participants were selected from 17 companies and represented top‐, middle‐ and bottom‐level management.

The findings revealed that feelings of frustration and perceptions of role and goal conflict among participants were largely determined by the factors of work climate.

The sample represented only industrial and service sectors. The implications of the findings for researchers together with some future guidelines are discussed in the paper.

The paper provides practitioners with some advice about understanding and managing climate and conflict.

The paper is the first study in the Middle Eastern context that explores the link between the multifaceted concepts of climate and conflict.

The paper discusses current trends and future developments in the study of people-urban environment relations, with an emphasis on the concept of diversity within the Gulf cities. This is explored in relation to: theoretical approaches, urban public spaces, people's lifestyles, social groups and inclusive urban environments. Contemporary Gulf cities are providing unique examples for research on urban diversity. Its demographic structure is distinctive for a minimum of 50% expatriates in overall population. Gulf cities are obliged to cope with such a compelling fact. The challenge is to move away from indifference and bring about better acceptance of others. On the relationship; city spaces and culture, the paper argues that traditional markets must be envisioned as spaces for cultural expressions. Traditional markets are a rich display of products and talents and a great opportunity to share and meet with people from same culture and others. Using comparative analysis approach juxtapositioning the selected cases, the paper confronts questions like what does Gulf urban diversity mean in the present. In addition, is diversity in urban spaces only a challenge to be dealt with or is there also economic potential that can be taken advantage of? How do we ensure that Gulf cities are indeed spaces of tolerance? How to give visibility to the spaces of marginalized groups, as these spaces are often ignored or worse, eliminated? How to preserve or regain spaces in the city for the expression of traditional cultures of those migrating from other regions or countries? The paper explores the socioeconomic and cultural mechanisms that can encourage inclusive pluralism in the Gulf cities' open spaces.

This paper aims to examine differential perceptions of lenders and investors on (1) the use, perceived usefulness, importance and adequacy of annual reports, (2) the importance of qualitative characteristics (QCs) and (3) the perceived impact of International Financial Reporting Standards (IFRS) on financial reporting quality (FRQ) in Sri Lanka.

A questionnaire survey study of practising professionals consisting of Sri Lankan investors (N = 214) and lenders (N = 235).

In relation to (1), lenders and investors rank three out of ten information sources ahead of the remaining seven: both include annual reports and personal knowledge. However, the highest average response for lenders is direct communication with clients, and for investors, it is stock market publications. Within annual reports, both decision-makers identify financial statements as the most useful part. Concerning (2), they both identified understandability as the most important QC followed by timeliness. Relevance ranked last, surprisingly. In relation to (3), both groups perceived that the new IFRS reporting environment improved the FRQ compared to the previous Sri Lanka Accounting Standards regime.

Ranking understandability as the most important QC in terms of decision usefulness contradicts IASB's categorisation. The authors provide empirical data on the perceived degree of success of adopting IFRS in a developing economy.

The authors design a decision-oriented (lending vs investing) and context-specific (IASB's financial reporting framework) questionnaire to examine the perceptions of key capital providers separately on the issues mentioned above in “Purpose” within a developing economy. The survey fits into two aspects of the decision-useful theory: useful to make what decisions and useful to whom.