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1 – 10 of over 35000Christian Nedu Osakwe, Titus Chukwuemezie Okeke and Michael Adu Kwarteng
To examine the key factors that can engender initial trust in mobile money and to also determine whether initial trust can contribute to the perceived value of mobile money, use…
Abstract
Purpose
To examine the key factors that can engender initial trust in mobile money and to also determine whether initial trust can contribute to the perceived value of mobile money, use and recommendation intentions. More specifically, this paper, based on initial trust building model, aims to identify the institutional, cognitive and socially related factors enhancing initial trust in mobile money and its relationship with perceived value, use and recommendation intentions.
Design/methodology/approach
A self-administered questionnaire was used to collect data from 781 research participants. Variance-based structural equation modelling was used to examine the proposed research model.
Findings
This research shows the importance of the institutional factor of structural assurance, in conjunction with perceived firm reputation and communicability, in engendering initial trust in mobile money and, in turn, enhancing perceived value, use and recommendation intentions. The research further confirms the mediating influence of perceived value in the relationships between initial trust, use and recommendation intentions.
Originality/value
The originality of this work lies in the development and empirical confirmation of the research model and which together contributes to an increase understanding of initial trust building in mobile money acceptance. Value-wise, this work has the potential to inform managerial and public policy interventions by helping mobile money operators and policymakers’ rollout essential and even sophisticated financial services like borrowing using the mobile phone for the financially under-served in developing and trust-deficit settings.
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Zeeshan Aziz, Feniosky Peña‐Mora, Albert Chen and Timothy Lantz
The purpose of this paper is to focus on improving mobile computing support for professionals involved in a disaster response and recovery operation to facilitate better…
Abstract
Purpose
The purpose of this paper is to focus on improving mobile computing support for professionals involved in a disaster response and recovery operation to facilitate better assessment of the damage caused to buildings and to make this assessment information available to personnel within the disaster response arena so as to expedite a safe, efficient and effective disaster response process.
Design/methodology/approach
The research method involved the use of scenario‐based user needs analysis for studying end‐user needs and requirements and use of Rational Unified Process for software design and implementation. An IT‐supported collaboration platform was developed to enable first responders to communicate using handheld devices and laptops and share critical building evaluation information using a mobile ad hoc network. The deployed system was trialled at Illinois Fire Services Institute (IFSI).
Findings
Radio Frequency Identification (RFID)‐enabled mobile devices and tags can be used for posting, gathering, storing and sharing building assessment information in a efficient manner with fewer errors, leading to improved efficiency and effectiveness in the emergency response process.
Originality/value
The key research contribution includes analysis of the information needs of first responders, development of a collaborative framework for supporting urban preparedness and emergency response, demonstration of developed concepts in realistic disaster scenarios, and implementation and validation of the prototype system to demonstrate the concepts.
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Srinimalan Balakrishnan Selvakumaran and Daniel Mark Hall
The purpose of this paper is to investigate the feasibility of an end-to-end simplified and automated reconstruction pipeline for digital building assets using the design science…
Abstract
Purpose
The purpose of this paper is to investigate the feasibility of an end-to-end simplified and automated reconstruction pipeline for digital building assets using the design science research approach. Current methods to create digital assets by capturing the state of existing buildings can provide high accuracy but are time-consuming, expensive and difficult.
Design/methodology/approach
Using design science research, this research identifies the need for a crowdsourced and cloud-based approach to reconstruct digital building assets. The research then develops and tests a fully functional smartphone application prototype. The proposed end-to-end smartphone workflow begins with data capture and ends with user applications.
Findings
The resulting implementation can achieve a realistic three-dimensional (3D) model characterized by different typologies, minimal trade-off in accuracy and low processing costs. By crowdsourcing the images, the proposed approach can reduce costs for asset reconstruction by an estimated 93% compared to manual modeling and 80% compared to locally processed reconstruction algorithms.
Practical implications
The resulting implementation achieves “good enough” reconstruction of as-is 3D models with minimal tradeoffs in accuracy compared to automated approaches and 15× cost savings compared to a manual approach. Potential facility management use cases include the issue and information tracking, 3D mark-up and multi-model configurators.
Originality/value
Through user engagement, development, testing and validation, this work demonstrates the feasibility and impact of a novel crowdsourced and cloud-based approach for the reconstruction of digital building assets.
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Abstract
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Yang Liu, Qi Li, Tudor Edu, Laszlo Jozsa and Iliuta Costel Negricea
The purpose of this paper is to appraise the impact of mobile shopping platform characteristics on consumer’s emotions, the relationship between emotions and their impact on…
Abstract
Purpose
The purpose of this paper is to appraise the impact of mobile shopping platform characteristics on consumer’s emotions, the relationship between emotions and their impact on impulsive buying.
Design/methodology/approach
Mobile shopping platform characteristics were grouped into five dimensions: information, entertainment, personalization, visuality and economic benefits, and integrated in a model built on the Stimulus-organism-response theory to evaluate the influence on arousal (excitement) and pleasure, the relationship between arousal and pleasure and their impact on impulsive buying. In total, 303 valid questionnaires were collected from Chinese mobile shoppers. The research hypotheses were tested through confirmatory factor analysis and structural equation modeling.
Findings
Entertainment and personalization had significant positive influences on consumer’s arousal and pleasure. Information, visuality and economic benefits had significant positive influences on consumer’s arousal. Arousal had a significant positive impact on consumer’s pleasure. Arousal and pleasure had significant positive influences on impulsive buying.
Research limitations/implications
New insights can be obtained by investigating other consumer’s profiles. The model can be improved by including other mobile platform characteristics (product availability, platform ease-of-use and interactivity) and broadening the impulsive buying perspective through assessing flow experience and virtual atmosphere.
Practical implications
Marketing strategies are proposed based on the mobile platform characteristics and considering Chinese customer values, for generating positive emotions and impulsive buying.
Originality/value
This study enriches the literature by recommending a classification for mobile shopping platform characteristics and proposing a model to investigate the characteristics, emotions and impulsive buying nexus.
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Over the last ten years interest in and implementation of different forms of alternative officing (AO) have increased dramatically. AO has, in fact, become simply another tool in…
Abstract
Over the last ten years interest in and implementation of different forms of alternative officing (AO) have increased dramatically. AO has, in fact, become simply another tool in the real estate and FM space planning and design toolkit. This paper briefly describes different types of AO, and then suggests that AO, which has primarily responded to corporate drives to reduce costs, should broaden its focus to explore alternative ways of constructing and procuring space in response to a different organisational change: namely, to be able to occupy space on‐demand. The article describes the concept of a lean portfolio that helps organisations manage uncertainty better through infrastructure on‐demand; and proposes a research agenda for systematically examining different alternative workplace strategies (AWS).
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Maria Strimpakou, Ioanna Roussaki, Carsten Pils and Miltiades Anagnostou
Context awareness is one of the key aspects of pervasive computing systems. In such systems, a plethora of dynamic context information needs to be constantly retrieved, soundly…
Abstract
Context awareness is one of the key aspects of pervasive computing systems. In such systems, a plethora of dynamic context information needs to be constantly retrieved, soundly interpreted, rapidly processed, maintained in various repositories, and securely disseminated. Thus, a flexible, scalable and interoperable context representation scheme needs to be established and solid context management mechanisms need to be adopted, which will perform well in large‐scale distributed pervasive systems. This paper elaborates on the COMPACT context middleware that has been designed to cope with the issues above and saturate pervasive computing environments with context awareness functionality.
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The purpose of this paper is to explore the interdependency of corporate architecture and organisation cultural change. Corporate headquarters have become symbols of corporate…
Abstract
Purpose
The purpose of this paper is to explore the interdependency of corporate architecture and organisation cultural change. Corporate headquarters have become symbols of corporate change ambitions to endure cultural value sets. The paper seeks to contribute to the growing interest in the re‐materialization of organisational change.
Design/methodology/approach
The study of spatial setting give rise to new methodological questions. There is a hermeneutic relationship between elements of spatial design and the meaning‐making of their designers and users. The reading of built space and other physical arrangements requires interpretative methods. Methods such as interviewing, observation and participant observation have been used to study three headquarter buildings of a Dutch telecom operator in a longitudinal study (1995‐2007).
Findings
It is argued in the paper that the organisation's spatial position in relation to the Dutch Government buildings is a reflection of the privatisation process. During this change process three symbolic and aesthetic different headquarters have been designed. Each of the headquarters is an embodiment of the change ambitions in the different phases. The building is a physical embodiment of the organisational change history.
Practical implications
The paper stresses the symbolic richness of physical arrangements, artefacts and aesthetic dimensions and the embodiment of cultural change processes. Given the large interest of organisations in architectural design to support organisational change the interdependency, change managers should be included in the architectural design process at an early stage.
Originality/value
Although many scholars ask for a spatial turn in organisation studies, not many empirical studies have been done. This paper tries to fill in this gap.
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Danielle Andre Becker, Ingrid Bonadie-Joseph and Jonathan Cain
The purpose of this paper is to discover how many of the authors' own university students own internet-enabled mobile devices and how they use them. That information will be…
Abstract
Purpose
The purpose of this paper is to discover how many of the authors' own university students own internet-enabled mobile devices and how they use them. That information will be incorporated into the design of a user-centered library mobile web site.
Design/methodology/approach
SurveyMonkey was used to create a web based survey which was distributed through a stable URL hosted on the Hunter College Libraries' web site.
Findings
This study illustrates that Hunter College students are increasingly using their mobile devices for educational purposes. Students are reliant on these devices even when other internet-enabled devices such as laptops and desktops are available.
Research limitations/implications
The principal tool used, SurveyMonkey, did not enable high level restrictions on potential participants. As a result, multiple demographic questions were used to establish a respondent profile.
Practical implications
The findings of this study provide a framework for the creation of a mobile survey to discover users' habits and preferences. The data collected may also give an indication of what users may desire in a mobile library web site. Further investigation is needed to explore the relationship between commuting and how students use their mobile devices.
Originality/value
This is the only study which provides data on the devices urban college student library users own, and how they utilize these devices.
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