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Peter Christian (Chris) Murphy had worked his way up the “food chain” at AT&T for 19 years, culminating in his position as Sales Center Vice President for South Florida. When he and a coworker realized there was an opportunity in the marketplace for a small, nimble company to take advantage of emerging communications technology that a stodgy, lumbering corporation would have trouble integrating into its service package, Chris decided to jump into an entrepreneurial opportunity.

The competitive success of organizations is heavily dependent on the quality of leadership within those organizations. Among the growing list of skills required for effective leadership is the need for leaders to promote the deployment of effective teams in the workplace. There are numerous strategies and methods that have been utilized to prepare future leaders to meet the challenge of developing and promoting high performance teams in the workplace. This idea brief summarizes one approach developed by faculty for a new course in a graduate management/leadership program titled, “Leading and Developing High Performance Teams.” The approach summarized in this article includes a hypothetical/fictional mini-case that was developed specifically for the purpose of meeting course objectives related to the identification of issues/challenges related to virtual teams, as well as diversity in teams. The mini-case is followed by some proposed questions that will accompany the case. A sample of acceptable responses is also provided.