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Libraries and the information community have moved rapidly into an era of powerful networked scholarly workstations, large quantities of information accessible in electronic formats, and dispersed information sources connected to regional and national networks. This rich diversity poses new challenges for the provision of appropriate reference services. The University of Texas at Austin General Libraries successfully implemented and tested a prototype solution to the problem of providing reference assistance to scholars who are accessing networked information resources and who are at locations remote from expert librarians. Librarians were able to intervene directly in information access and retrieval sessions, remotely assisting the user during the real‐time, online process. The testbed for the project was a CD‐ROM network delivering U.S. government information to DOS workstations via Ethernets connected to a routed TCP/IP wide‐area network and utilizing off‐the‐shelf remote control software. Although problems with existing technology were discovered, this mode of providing reference assistance is a valid model for future services.

An adaptable, integrated full glass cockpit and flight management system has been developed and is in production for application in multiple Sikorsky rotorcraft. The entire system was conceived, designed, tested and delivered in an unusually short time period. A systematic process was used to define the avionics system attributes, major capabilities, and cost targets up‐front and track them during the development program. First flight was achieved 12 months after contract start, and production deliveries commenced 5 months after first flight. The integrated glass cockpit has accumulated more than 9,000 flight hours in customer operations to date. This flexible system architecture allowed the team of Sikorsky and Rockwell Collins to reuse several blocks of existing military and civil application software, and to interface the various Avionics subsystems using industry standards. This proved to be a critical factor in allowing us to meet the compressed design and development schedule.

Geographic information systems (GIS) are used in business and government and have potentially powerful applications to the library, specifically “interior GIS” mapping of the collection itself. This paper seeks to argue for the implementation of GIS software in library collection analysis.

The paper explains GIS history, the technology, design with spreadsheet and ILS database, statistical advancements, power of the GIS connection, and the importance of “democratizing” technology for libraries.

GIS is a powerful tool for any business or organization that keeps inventory and monitors transactional usage. GIS is going to be implemented in libraries sooner rather than later. The libraries that implement GIS early will have an intellectual advantage over those coming on‐board late. GIS should be part of collection librarian technology.

Librarians can benefit from visually analyzing the collection and its use trends. GIS will allow librarians to forecast demand for future allocations, uncover collection strengths and weaknesses, and monitor statistics in a way that is impossible with current spreadsheets. Managers will be able to track interlibrary loan trends, branch and neighborhood use volumes and will be able to match use maps with building layout and design for better functionality and loss prevention.

GIS will revolutionize statistical analysis in every field it enters. It is argued in the paper to be the first modern tool for the twenty‐first century librarian, the first piece of technology to serve the librarian first, with system and user as beneficiary of the product of GIS analysis.

This paper introduces GIS to a new audience and to those familiar with GIS, applies GIS in a new direction, to the interior space of the library and its items as subject.