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In the final chapter of this edited book, the authors provide a summary of the key messages of civil society in a globalized world. To do this, the authors firstly discuss the future direction of civil society, and then examine the enhancement of social movements in contemporary society. In the final part of this chapter, the authors provide some observations regarding the recent global health crisis (COVID-19) and why civil society is vitally important in a globalized world.

The American public greatly esteems their First Amendment right to freedom of speech, but generally understands poorly its true ambit. Unfortunately, this defect in understanding permeates American educational institutions, from the lowest grades to higher education and even professional schools. Students’ pervasive ability to engage in technological speech and expression further complicates the issue, especially when inappropriate or offensive speech originating outside school crosses the geographic boundary and enters school. School administrators at all levels, challenged with maintaining atmospheres of safety and security conducive to learning, are being asked to respond to such student speech, but they fear to exceed the limits of their authority. Cyberbullying and harassing communications continue to distract victims and educators and detract from the quality of education at all institutions. The legal system and judiciary provide little guidance, and what guidance there is suffers from lack of consistent definitions and conflicting analyses. This chapter will review the jurisprudence pertaining to the First Amendment as applied to the school setting. The emphasis will be on legislative, judicial, and societal responses to cyberbullying and cyber harassment in the school setting, from the elementary level to higher education. Finally, recommendations for policies and procedures for dealing with cyberbullying and cyber harassment in schools will be presented.

The level of trust in a service provider is an important decision factor when buying industrial services. Especially, the outcome uncertainties of services, its individuality, and asymmetric information between buyer and seller are some reasons that the evaluation of trust is a key component in service trading. Consequently, searching of potential new suppliers involves examining providers’ trustworthiness. This paper focuses on the study of online trust signals used by buyers, to assess provider’s trustworthiness in the context of industrial services. The main research objective is to propose the basis for a digital tool, which helps buyers to assess provider’s trustworthiness by providing a “standardized trustworthiness signal description” and “trust functionalities.” A particular approach is used, wherein different methods are mixed such as a case study, expert interviews, and a quantitative method following the guideline of the design science paradigm. The aim is to propose a useful tool for trustworthiness assessment to enhance e-markets for industrial services.

The Sustainable Development Goal 12 (SDG 12) that aims at ensuring sustainable consumption and production patterns is dependent on efficient and effective transport infrastructure. But many new transport infrastructure projects are delayed due to complex conflicts between multiple stakeholders with different stakes. This chapter illustrates how a multi-stakeholder participation process based on systems thinking can be used to generate a shared mental model of stakeholders in conflict. Using the systems thinking and modelling methodology, the complex problem situation is first structured by identifying and analysing the stakeholders. Then a participative approach is employed to develop a systems model that captures the underlying structure responsible for the problem situation. Finally, three strategic interventions are formulated by the stakeholders to improve the system behaviour in the long term. In this chapter, both quantitative and qualitative data were collected using structured interviews, focus groups and secondary sources. Using a New Zealand transport infrastructure project, the chapter shows that effective multi-stakeholder participation, capable of leading to some form of multi-stakeholder partnership, can help reduce delays in a transport infrastructure project. Practically, the chapter provides a framework that can reach an accommodation between conflicting stakeholders. Overall, this chapter contributes New Zealand–based empirical research to the literature on multi-stakeholder participation for achieving SDG 12 within the context of Agenda 2030.

Purpose – Driver distraction and other forms of driver inattention remain significant road safety problems. The purpose of this chapter is to explore recent developments in theoretical and empirical research on driver distraction and inattention and provide the reader with a sense for, and understanding of, the key issues.

Methodology – Key references from the literature are reviewed and discussed.

Findings – First, we discuss one way of conceptualising the distinction between driver distraction and other forms of inattention, as well as the mechanisms which may underlie these forms of inattention. Second, we underscores how driver distraction may derive from a plethora of sources, and how the potential for performance degradation deriving from driver interaction with these sources may be moderated by a range of factors. Third, we review recent literature on the types of impairments in driving performance and safety associated with driver distraction. Fourth, we outline recent literature on driver distraction and inattention in the realm of highly automated vehicles that will drive the transport future. Finally, we discuss some promising strategies aimed at preventing and mitigating the impact of driver distraction.

Research implications – There are many gaps in the driver distraction literature that need to be addressed. In addition, further research needs to be undertaken to examine the role of driver distraction in the realm of highly automated vehicles.

Practical implications – The findings point towards of a range of injury prevention countermeasures that have potential to prevent and mitigate driver distraction.

Purpose – The chapter provides background for the reader, lending context to the aims of this book.

Design/methodology/approach – This chapter begins by placing the study of biology and politics in a larger framework. It also compares and contrasts the biological perspective of politics with the mainstream view. Finally, the chapter orients the reader by providing a brief summary of the volume’s contents.

Findings – An introductory chapter would seldom provide findings. However, its goal is to provide the reader with context.