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Book part
Publication date: 12 November 2018

Margaret Stout, Koen P. R. Bartels and Jeannine M. Love

Governance network managers are charged with triggering and sustaining collaborative dynamics, but often struggle to do so because they come from and interact with hierarchical…

Abstract

Governance network managers are charged with triggering and sustaining collaborative dynamics, but often struggle to do so because they come from and interact with hierarchical and competitive organizations and systems. Thus, an important step toward effectively managing governance networks is to clarify collaborative dynamics. While the recently proposed collaborative governance regime (CGR) model provides a good start, it lacks both the conceptual clarity and parsimony needed in a useful analytical tool. This theoretical chapter uses the logic model framework to assess and reorganize the CGR model and then amends it using Follett’s theory of integrative process to provide a parsimonious understanding of collaborative dynamics, as opposed to authoritative coordination or negotiated cooperation. Uniquely, Follett draws from political and organizational theory practically grounded in the study of civic and business groups to frame the manner in which integrative process permeates collaboration. We argue that the disposition, style of relating, and mode of association in her integrative method foster collaborative dynamics while avoiding the counterproductive characteristics of hierarchy and competition. We develop an alternative logic model for studying collaborative dynamics that clarifies and defines these dynamics for future operationalization and empirical study.

Article
Publication date: 1 March 2009

Margaret Stout

Confidence in government continues to plague our field. Based on a dissertation inquiry, this essay offers a theoretical critique of public service through the lens of democratic…

Abstract

Confidence in government continues to plague our field. Based on a dissertation inquiry, this essay offers a theoretical critique of public service through the lens of democratic legitimacy, suggesting many role conceptualizations promoted in the field conflict with powerful characteristics of the U.S. political economy. Beyond the traditional bureaucrat accountable to the Executive as dictated by the Constitution, role conceptualizations call for a variety of reinterpretations that contest our system of separated powers and representation through election. Furthermore, roles that promote social and economic justice conflict with many capitalist interests. While concurring that a facilitative role in pursuit of democratic social and economic justice is appropriate, this transformation must be undertaken using methods appropriate to what it actually represents: a revolution.

Details

International Journal of Organization Theory & Behavior, vol. 12 no. 2
Type: Research Article
ISSN: 1093-4537

Book part
Publication date: 12 November 2018

Margaret Stout

Abstract

Details

From Austerity to Abundance?
Type: Book
ISBN: 978-1-78714-465-1

Content available
Book part
Publication date: 12 November 2018

Abstract

Details

From Austerity to Abundance?
Type: Book
ISBN: 978-1-78714-465-1

Book part
Publication date: 12 November 2018

Jeannine M. Love and Margaret Stout

Public administration has struggled to develop effective practices for fostering just and sustainable responses to social, economic, and environmental crises. In this chapter, we…

Abstract

Public administration has struggled to develop effective practices for fostering just and sustainable responses to social, economic, and environmental crises. In this chapter, we argue that radically democratic social movements demonstrate the potential the ideal-type of Integrative Governance holds for achieving the collaborative advantage that has remained elusive to those who study and utilize traditional governance networks. Drawing from myriad studies of social movements, we demonstrate how particular social movements prefigure the philosophy and practices of this approach. Herein we focus on movements’ ethical stance of Stewardship, politics of Radical Democracy, epistemological use of Integral Knowing, and administrative practice of Facilitative Coordination, emphasizing how they use information communication technology and one-to-one organizing tactics. These practices enable social movements to integrate across the domains of sustainability and translate radically democratic modes of association from micro- to macro-scale. Thus, they shift attention from network structures, the main focus of the governance literature, to power dynamics. These movements constitute an interconnected global phenomenon, fostering solidarity across difference and prefiguring a transformation of the global political economy. Therefore, they are nascent exemplars of Integrative Governance, a more just and effective approach to global governance.

Open Access
Article
Publication date: 12 June 2020

Tiina Tuominen and Mervi Hasu

This paper analyzes how public servants who work with young people discursively cope with competing demands on their agency, defined as their orientation toward and capabilities…

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Abstract

Purpose

This paper analyzes how public servants who work with young people discursively cope with competing demands on their agency, defined as their orientation toward and capabilities to influence their clients. Previous studies revealed how public servants treat their clients when facing competing demands but paid less attention to how public servants define their agency.

Design/methodology/approach

Micro-level discourse analysis is applied to analyze how public servants represent their agency in client relationships, drawing on interviews with nine individuals in a Finnish city who work with young people lacking jobs or school placements.

Findings

Instead of describing their agency coherently, the interviewees applied several discourses to represent their agency differently in relation to different demands. This ability to navigate contradictory discourses is discussed as reflexive discursive coping strategy, which enables public servants to maintain a positive image of their agency despite tensions at work.

Research limitations/implications

Although the method does not allow direct generalizations, it reveals discursive strategies likely to be found in many contemporary public organizations.

Practical implications

The study indicates a need to better acknowledge and nurture the multifaceted nature of agency to improve service quality.

Originality/value

The findings deepen the view on tensions in public servants' work and show that diverse discourses not only create anxiety but also help individuals dealing with contradictory work.

Details

International Journal of Public Sector Management, vol. 33 no. 5
Type: Research Article
ISSN: 0951-3558

Keywords

Book part
Publication date: 12 November 2018

Victor Burigo Souza and Luís Moretto Neto

This work aims to identify the characteristics of the coproduction of the common good, or public services, from the models of public administration found in projects awarded by…

Abstract

This work aims to identify the characteristics of the coproduction of the common good, or public services, from the models of public administration found in projects awarded by the United Nations, specifically in the 2014 United Nations Public Service Award (UNPSA) category of “encouraging participation in public policy decisions through innovative mechanisms.” This multicase documentary analysis uses a typology of coproduction adapted from Salm and Menegasso (2010), which integrates several typologies of public participation. The revised typology includes five models of coproduction – community-led coproduction, state-led coproduction, self-interested coproduction, symbolic coproduction, and manipulative coproduction. The typology is used in the analysis of two United Nations award-winning projects in 2014: a community participation project for the effective management of malaria at Tha Song Yang in Thailand and the Intercouncil Forum in Brazil. This first case displays a preponderance of the self-interested coproduction ideal type, due to its focus on efficiency and delivery effectiveness of the service. The second case displays a preponderance of the symbolic coproduction ideal type due to its use of consultation practices to give the impression that there is direct participation in the decision-making, without substantive effect on the outcomes. Based on this analysis, recommendations are made for revising the criteria used by the UNPSA to ensure that projects with similar participation to those in the state-led and community-led coproduction models are awarded in the future.

Content available
Book part
Publication date: 6 July 2015

Abstract

Details

Multi-Level Governance: The Missing Linkages
Type: Book
ISBN: 978-1-78441-874-8

Content available
Book part
Publication date: 30 December 2013

Abstract

Details

Looking for Consensus?: Civil Society, Social Movements and Crises for Public Management
Type: Book
ISBN: 978-1-78190-725-2

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