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Provisions for the minimisation of human error are essential through governance structures such as recruitment, human resource allocation and education/training. As predictors of safety attitudes/behaviours, employees’ personality traits (e.g. conscientiousness, sensation-seeking, agreeableness, etc.) have been examined in relation to human error and safety education.

This review aimed to explore research activity on the safety attitudes of healthcare staff and their relationship with the different types of personalities, compared to other complex and highly regulated industries. A scoping review was conducted on five electronic databases on all industrial/work areas from 2001 to July 2023. A total of 60 studies were included in this review.

Studies were categorised as driving/traffic and industrial to draw useful comparisons between healthcare. Certain employees’ personality traits were matched to positive and negative relationships with safety attitudes/behaviours. Results are proposed to be used as a baseline when conducting further relevant research in healthcare.

Only two studies were identified in the healthcare sector.

The necessity for additional research in healthcare and for comparisons to other complex and highly regulated industries has been established. Safety will be enhanced through healthcare governance through personality-based recruitment, human resource allocation and education/training.

Before a trade mark can be registered at the UK Patent Office, registrars need to ensure it isn't confusingly similar to any of 300,000 existing marks in the Registry's database. Many trade marks take the form of abstract geometric designs that are especially difficult for indexers and searchers to describe. ARTISAN, developed at the University of Northumbria, is a system that allows such marks to be indexed and retrieved automatically, on the basis of their shape. Evaluative studies have demonstrated the feasibility of this approach, and the newly‐established Institute for Image Data Research plans further development.

This practitioner paper aims to question basic assumptions about management education and to argue that a new paradigm is needed for UK business schools which embraces an oft neglected, yet economically vital, stakeholder group, namely family businesses. It seeks to pose the question of why we have forgotten to teach about family business management in the management portfolio.

The paper adopts a stakeholder approach, building on nominal stakeholder theory to justify a change to the teaching paradigm in business schools. It builds on discussions in the extant literature about failures of business schools to address modern needs.

The authors find that business schools in the UK need to begin to engage with family businesses through embracing the next generation from families in business. Policy needs to be developed that will support the next generation in a positive way by teaching about the family in business.

The paper aims to stimulate discussion about key stakeholders and prompt review of neglect of this key area of business study in the UK.

A survey undertaken between January and March 1998 investigated the use of information and communication technologies (ICT) in a sample of 120 industrial and commercial libraries. Ninety‐six per cent of the organisations which responded to the questionnaire use computers for some aspect of their library and information services. ICT was used for a range of office and other applications including, in rank order, e‐mail, word processing, spreadsheets, presentation packages and database management systems. Ninety‐one per cent of the sample used various Internet facilities including e‐mail, World Wide Web, file transfer protocol (ftp) and telnet. This paper describes the results of the survey, reporting on the current state of the art of ICT use and future plans for automation in the sample.

This paper updates previous papers which surveyed the large library system marketplace in the UK. The current study has been expanded to embrace the full range of suppliers and considers market growth, share analysis, new installations, and an overview of activity in continental Europe. Questionnaires were distributed to vendors in late 1992. Additional information was appended up to September 1993.

The majority of Scottish visitor attractions can also be defined as non‐profit making cultural heritage organisations to include historic buildings, museums and art galleries. Goals of achievement within this sector involve other, longer established priorities other than tourism. For example, internal quality benchmarks within the public sector are led by best value management to facilitate quality public services at lowest cost and combat exclusion. In the wider attraction field these techniques are also applied to achieve best practice and to target new audiences. This paper draws from two national visitor attraction surveys. It highlights the dilemma facing HRM and HRD experts when trying to formulate a HRS for such a diverse workforce to include a high level of seasonal workers and volunteers. The paper recommends that any HRS needs to be flexible enough to schedule this unique workforce towards achieving the distinctive objectives of each attraction’s organisational mission.

A survey undertaken during August and September 1994 examined the use of IT in 170 libraries and information units in the corporate, government and medical sectors. Ninety‐five per cent of the organisations surveyed use computerisation for some aspect of their library or information service, either for library housekeeping operations or for access to databases in a variety of electronic formats. This paper gives the results of the survey, reporting the current state‐of‐the‐art as well as giving an indication of future computerisation plans in special libraries.

Overviews recent statistical analyses in the field of interlending and document supply. Examines statistics from studies performed in Spain, South Africa, the Middle East, and the USA. Notes the significant impact of DOCLINE, the US National Library of Medicine′s automated interlibrary lending (ILL) request and routing system. Reviews the feasibility study for a pilot European interlending system. Looks at the issue of copyright. Provides examples of decentralised ILL systems found in Australia and South Africa.