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The economic and social importance of minority ethnic‐owned businesses (MEBs) is widely recognised, but it is also well‐known that the providers of business support services have so far fallen short of the ideal in identifying, targeting and communicating with MEBs. This study seeks to add to the very limited academic literature on the topic by investigating the application of marketing principles to the task, in Scotland.

Data for interpretation were collected by six semi‐structured in‐depth interviews with public‐sector business‐support providers in Edinburgh and Glasgow.

Providers are aware of the lack of awareness among MEBs of the services available, and the consequent poor take‐up rates. Some have made limited efforts to initiate change by beginning to differentiate their products and services, and market them proactively, but others still favour a generic approach. A constraint on further progress is the lack of useful databases.

This was a small‐scale exploratory study. It would be useful to use its tentative findings as the departure point for broader‐based studies, especially where MEBs are more numerous.

The findings contain lessons for academic researchers and marketing practitioners with an interest in ethnic minorities. Various “differentiated” marketing strategies are discussed, and promotional strategies for targeting the owners and operators of MEBs.

This study adds significantly to the published body of knowledge. Its findings are potentially applicable in the wider context of non‐profit, public‐sector and services marketing.

The purpose of this paper is to explore the mid-career experience of female managers within a small higher education institution in the UK. It considers how managers manage “self” within this phase of career.

This study takes an ethnographic approach to the exploration of experiences in mid-career. Using a relational approach it was possible to draw together new insights deriving from the data. A narrative approach provided the framework from which deeper insights were captured through detailed participant stories told in situ.

This study offers a deep analysis of the constructs of management experience as these are negotiated within mid-career. The priority of female managers in this study is directed towards the balance of home and work. There is less evidence of a desire for upward progression, instead the focus now shifts to the achievement of authenticity and balance.

This study was conducted in the higher education sector in the UK which is noted for its increasing commercialisation agenda and low staff turnover. Undertaking comparable research in other sectors will provide further insights into the generalisability of findings. Managers in this study were wholly white, middle class and most are still working in the region in which they were born. A more diverse cohort may be studied to ascertain the importance attributable to balance of work and life across different groups.

This study presents some important areas of consideration for those involved in the support and advancement of female managers. Indeed, for those engaged in cognitive and developmental work this study provides rich and in-depth qualitative data that may prove helpful when formulating policy. It is of significance to senior managers within organisations and encourages attention towards executive development and organisational culture, both of which support the retention of talent within the organisation.

This paper provides insights into middle and senior management practice that may be of use by policy makers in the wider higher education sector context, as well as in general management good practice discussions more widely. This study may also be of interest to aspiring female managers and those relatively new to their roles as they seek to position themselves to achieve a sense of authenticity within their organisations.

This study provides an empirical contribution to the study of female managers working within a small higher education institution in the UK. It provides deep insights into management practice at mid-career within the workplace and the way in which this is conceived in situ.

The purpose of this paper is to examine recovery through lived experience. It is part of a series that explores candid accounts of addiction and recovery to identify important components in the recovery process.

The G-CHIME model comprises six elements important to addiction recovery (growth, connectedness, hope, identity, meaning in life and empowerment). It provides a standard against which to consider addiction recovery, having been used in this series, as well as in the design of interventions that improve well-being and strengthen recovery. In this paper, a first-hand account is presented, followed by a semi-structured e-interview with the author of the account. Narrative analysis is used to explore the account and interview through the G-CHIME model.

This paper shows that addiction recovery is a remarkable process that can be effectively explained using the G-CHIME model. The significance of each component in the model is apparent from the account and e-interview presented.

Each account of recovery in this series is unique and, as yet, untold.

The purpose of this paper is to examine whether there is a need to consider gender or sex differences as variables in information behaviour research and, if so, how?

A metasynthesis approach is used. A preliminary framework to categorise information behaviour research on women is developed by integrating main themes from feminist research and information behaviour research. Within each category, studies are compared and contrasted, to identify similar and divergent themes. Themes are then compared across categories, to synthesise the main concepts.

The categorisation works for most studies, apart from a group of studies on health information use, communicating risk and decision making. The meta‐synthesis indicates the importance of concepts such as situation (as mesh), intermediaries (as node with connections), and connecting behaviour. Gender‐related or, rather gender‐ascribed, constructs, such as concern for others, not gender alone are likely to be important variables in information behaviour.

The meta‐synthesis is a top‐level synthesis, as the number of studies prohibited a more detailed approach. Further meta‐synthesis of a few high quality research studies would help to confirm the findings.

The synthesis illuminates a different perspective on information behaviour: the network of information users rather than the individual information seeker.

The synthesis integrates some feminist research themes with information behaviour research, and the findings have implications for general information behaviour research.

The purpose of this paper is to explore the transition to community life, in relation to vocational goals and aspirations, for 18 people with traumatic brain injury following the discharge from a neurological rehabilitation hospital.

The study was a longitudinal qualitative study, framed within interpretivism. A phenomenological approach was employed. Participants, their significant other, and members of the rehabilitation team involved in their care were interviewed at the time of discharge from the ward, after six months and one year following discharge from the ward.

Themes which emerged from the data gave insights into the meaning and value of vocational occupations, impact of rehabilitation, insight and awareness, environmental influences, alteration to the life‐course and moving forward to a new life. Throughout, issues of identity and reconstruction were identified.

Use of alternative paradigms to the traditional medical viewpoint can raise awareness of issues of identity and biographical reconstruction which are less widely reported in rehabilitation literature.

Goals could be re‐framed and include moving forward to a life with meaning and purpose. For many, this could involve work and vocational occupations but for others it may not. The need to address concerns which are priorities of those in receipt of care is highlighted in order to support interventions and the reconstruction of identity and a life with value.

The purpose of this paper is to provide a clear view of current dynamics and research diversification of extant literature in the field of work-life balance (WLB). This paper provides a systematic and critical analysis of WLB literature using bibliometric analysis.

Scopus database has been used for carrying out this review that is based on 945 research papers published from 1998 to 2020. The prominence of the research is assessed by studying the publication trend, sample statistics, theoretical foundation, the highly cited research articles and journals, most commonly used keywords, research themes of top four recognized clusters, sub-themes within each cluster and thematic overview of WLB corpus formed on the premise of bibliographic coupling. Additionally, content analysis of recently published papers revealed emerging research patterns and potential gaps.

Major findings indicate that the research area consists of four established and emerging research themes based on clusters formed as (1) flexible work arrangements, (2) gender differences in WLB, (3) work–life interface and its related concepts, and (4) WLB policies and practices. Emerging themes identified through content analysis of recent articles include gender discrepancy, the impact of different forms of contextual (situational) factors and organizational culture.

This research paper is the first of its kind on the subject of WLB as it provides multifariousness of study fields within the WLB corpus by using varied bibliographic mapping approaches. It also suggests viable avenues for future research.