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Reverse supply chain (RSC) is an extension of the traditional supply chain (TSC) motivated by environmental requirements and economic incentives. TSC management deals with planning, executing, monitoring, and controlling a collection of organizations, activities, resources, people, technology, and information as the materials and products move from manufacturers to the consumers. Except for a short warranty period, TSC excludes most of the responsibilities toward the product beyond the point of sale. However, because of growing environmental awareness and regulations (e.g. product stewardship statute), TSC alone is no longer an adequate industrial practice. New regulations and public awareness have forced manufacturers to take responsibilities of products when they reach their end of lives. This has necessitated the creation of an infrastructure, known as RSC, which includes collection, transportation, and management of end-of-life products (EOLPs). The advantages of implementing RSC include the reduction in the use of virgin resources, the decrease in the materials sent to landfills and the cost savings stemming from the reuse of EOLPs, disassembled components, and recycled materials. TSC and RSC together represent a closed loop of materials flow. The whole system of organizations, activities, resources, people, technology, and information flowing in this closed loop is known as the closed-loop supply chain (CLSC).

In RSC, the management of EOLPs includes cleaning, disassembly, sorting, inspecting, and recovery or disposal. The recovery could take several forms depending on the condition of EOLPs, namely, product recovery (refurbishing, remanufacturing, repairing), component recovery (cannibalization), and material recovery (recycling). However, neither the quality nor the quantity of returning EOLPs is predictable. This unpredictable nature of RSC is what makes its management challenging and necessitates innovative management science solutions to control it.

In this chapter, we address the order-driven component and product recovery (ODCPR) problem for sensor-embedded products (SEPs) in an RSC. SEPs contain sensors and radio-frequency identification tags implanted in them at the time of their production to monitor their critical components throughout their lives. By facilitating data collection during product usage, these embedded sensors enable one to predict product/component failures and estimate the remaining life of components as the products reach their end of lives. In an ODCPR system, EOLPs are either cannibalized or refurbished. Refurbishment activities are carried out to meet the demand for products and may require reusable components. The purpose of cannibalization is to recover a limited number of reusable components for customers and internal use. Internal component demand stems from the component requirements in the refurbishment operation. It is assumed that the customers have specific remaining-life requirements on components and products. Therefore, the problem is to find the optimal subset and sequence of the EOLPs to cannibalize and refurbish so that (1) the remaining-life-based demands are satisfied while making sure that the necessary reusable components are extracted before attempting to refurbish an EOLP and (2) the total system cost is minimized. We show that the problem could be formulated as an integer nonlinear program. We then develop a hybrid genetic algorithm to solve the problem that is shown to provide excellent results. A numerical example is presented to illustrate the methodology.

This chapter examines the use of mathematical programming to remove systematic bias from demand forecasts. A debiasing methodology is developed and applied to demand data from an actual service operation. The accuracy of the proposed methodology is compared to the accuracy of a well-known approach that utilizes ordinary least squares regression. Results indicate that the proposed method outperforms the least squares approach.

This chapter presents the survey of selected linear and mixed integer programming multi-objective portfolio optimization. The definitions of selected percentile risk measures are presented. Some contrasts and similarities of the different types of portfolio formulations are drawn out. The survey of multi-criteria methods devoted to portfolio optimization such as weighting approach, lexicographic approach, and reference point method is also presented. This survey presents the nature of the multi-objective portfolio problems focuses on a compromise between the construction of objectives, constraints, and decision variables in a portfolio and the problem complexity of the implemented mathematical models. There is always a trade-off between computational time and the size of an input data, as well as the type of mathematical programming formulation with linear and/or mixed integer variables.

This chapter describes two leadership programs at Ford aimed at cultivating present and future global leaders. The first is the Global Leadership Summit, which includes participants from among the company’s top 200 employees at the next level below the CEO and his direct reports. The second is the Compass Program designed to accelerate the development of future leaders in fast-growth markets.

Both programs share common objectives such as building networks across regions and functions, cultivating global leadership capabilities, and direct engagement with the business and with company leaders. Qualitative and quantitative research indicate that the ability to exert influence within a complex global matrix organization is a distinctive requirement for effective global leadership; the programs focus in particular on the key skill of influencing others without direct authority in order to achieve business objectives across regions and functions.

The Global Leadership Summit and the Compass Program – each in a way that is appropriate to the level of participants – incorporate 10 global leadership behaviors that build toward Influence Across Boundaries and the related skill of creating Third Way Solutions. The programs are outlined in detail not only through the lens of program design but also through experiences and anecdotes shared by participants who are given practical opportunities to reflect upon, experiment with, and apply behaviors that are characteristic of successful global leaders.

This chapter presents a multi-criteria portfolio model with the expected return as a performance measure and the expected worst-case return as a risk measure. The problems are formulated as a single-objective linear program, as a bi-objective linear program, and as a triple-objective mixed integer program. The problem objective is to allocate the wealth on different securities to optimize the portfolio return. The portfolio approach has allowed the two popular financial engineering percentile measures of risk, value-at-risk (VaR) and conditional value-at-risk (CVaR) to be applied. The decision-maker can assess the value of portfolio return, the risk level, and the number of assets, and can decide how to invest in a real-life situation comparing with ideal (optimal) portfolio solutions. The concave efficient frontiers illustrate the trade-off between the conditional value-at-risk and the expected return of the portfolio. Numerical examples based on historical daily input data from the Warsaw Stock Exchange are presented and selected computational results are provided. The computational experiments prove that both proposed linear and mixed integer programming approaches provide the decision-maker with a simple tool for evaluating the relationship between the expected and the worst-case portfolio return.