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This paper aims to overview the development of a user and usage database, including multiple datasets that were combined to achieve multi‐faceted analysis of users and their usage of the Florida Electronic Library (a statewide, licensed database).

Because of the differences in the purposes and activities among the project's five phases, the research team employed a multi‐method approach to data collection, including content analysis of datasets, usability and functionality assessments of the beta database, and cross‐tab and descriptive statistical analyses of datasets in the final database.

Researchers found first that, although numerous potential datasets existed, not all could be collated into one interactive database due to variations in measurement levels, currency, and other factors. Ultimately, the database included usage and Census data, allowing the researchers to assess usage per capita and in the context of counties' demographic profiles. The research finds that creation of a multi‐dataset database can be complicated but is useful for developing data‐driving marketing recommendations.

Compiling various datasets describing users and usage of a consortial licensed database into one interactive database facilitates cross‐tabulation and comparison. This project will enhance digital library research, evaluation, and marketing by serving as an example of how to identify appropriate datasets for cross‐tabulation, develop a database that allows interactive searching, use the database to develop targeted marketing campaigns, and better describe impacts and value of these datasets.

The purpose of this paper is to describe a project undertaken at SUNY Cortland to develop a system that would collect electronic resource usage data in a consistent manner and allow SUNY Cortland to assess this data over several years.

The project used data gathered from EZProxy server log files to examine usage of the library's electronic resources.

Through examining the usage data the library discovered that users were utilizing particular types of resources, from specific physical locations, and accessing those resources from specific pages in the library's web site.

By examining usage data for electronic resources, libraries can learn more than which resources are being used. Usage data can give libraries insight into where, when, how, and possibly why their users are accessing electronic resources.

This study examines the effect of information literacy orientations on usage statistics in an academic library. The aim of the study is to show that library orientations increase student usage of the library.

The paper analyzes student usage statistics at Cochise College Library.

Analysis of survey data collected at Cochise College Library revealed a significant increase in usage of the library by students who received an orientation.

This paper describes the study's design, the results and also lays the foundation for more empirical research into the subject.

This paper aims to discuss the viability of web server statistics for library‐generated web pages as measures of public service activity. For years librarians have gathered, reported, and analyzed traditional measures such as reference transactions, patron visits, book and reserve item circulation, and interlibrary loan transactions. Since the advent of web‐based databases and services, some traditional usage statistics have declined. Such declines can have political and financial implications for libraries.

The author did a literature review, studied a suggested revision to the NISO Z39.7‐1995 Library Statistics standard that includes counting usage of library‐generated web pages, participated in a task force on web statistics, and analyzed library web site statistics at a university library.

The recommendations of a task force on reporting web page usage statistics in an academic library are discussed. The reporting of the usage of library‐generated web pages can be a useful indicator of increased patron contacts and provide a more complete picture of public service activities.

This is a new area for library statistics, and its impact on the perceptions of libraries as sources of information in the digital age has yet to be proven.

This paper is useful to libraries which wish to integrate web page usage statistics into their output measures and reporting procedures.

This paper aims to share some experiences and practical activities related to the use and management of usage data in the Digital Resource Acquisition Alliance of Chinese Academic Libraries (DRAA) as a reference for library consortia engaged in providing usage statistics services of e-resources to member libraries.

A literature review and online survey are used to analyze the research and practice of e-resources usage statistics conducted internationally. The case of DRAA is introduced to present how DRAA develops usage statistics services and promotes the implementation of the Standardized Usage Statistics Harvesting Initiative (SUSHI) to deliver usage statistics to member libraries. Future developments and enhancements are also described.

The main actions taken by DRAA to develop usage statistics services are as follows: development of the DRAA Usage Statistics Portal to provide a single point of access to usage statistics from participating publishers on behalf of member libraries; development of a SUSHI client, taking the lead in promoting SUSHI implementation to automatically obtain usage statistics in Chinese academic libraries; establishment of a working group on usage statistics and the China Academic Library and Information System/DRAA Standards and Recommended Practices Research Task Group to form a long-term mechanism for monitoring and gathering usage statistics; and strengthening of the understanding and application of standards and best practices for libraries and vendors in China. Scheduled enhancements in the future include a deep analysis and utilization of usage statistics, the promotion of Counting Online Usage of NeTworked Electronic Resources and SUSHI to Chinese academic resource publishers and raising awareness about normalizing usage statistics.

This paper has pertinence and wider implications for library consortia engaged in providing e-resources usage statistics services to member libraries.

The purpose of this paper in information literacy assessment is to explore how library training can promote electronic resource usage. Increasing the usage of electronic resources is an issue of concern for many libraries all over the world. Several studies stress the importance of information literacy and instruction to increase the usage.

The present article presents the results of implementing training programmes to increase the use of the e-library.

Training sessions increase the usage of library e-resources significantly; however, the effect seems to be short-lived and training sessions alone may not increase the overall long-term usage.

The present paper presents a study of training sessions as means to increase awareness and usage of library e-resources. Implications for the planning of training are discussed.

The purpose of this paper is to highlight the importance of quantitative and qualitative analysis of the usage of e‐resources in academic libraries. It also describes various studies undertaken to study the users' behavior and attitude towards e‐journals.

The paper provides a comprehensive review of the recent published literature on the importance of the usage statistics of e‐resources subscribed to by the academic libraries.

The findings show that the usage statistics help in studying and evaluating the users' behavior in an online environment. The library services can be extended and modified, to reflect user interests suiting the users the most, in the light of the evaluation and analyses done.

The paper has pertinence and wider implications for library staff engaged in providing e‐resources' services to readers.

This paper aims to identify patterns, trends and potential implications related to post-checkout non-usage (material that is checked out by a user, but subsequently never opened and/or downloaded) of library digital content.

A large urban Canadian public library’s data (2013-2017) from Rakuten OverDrive was analyzed. Pending items (items that are checked out, but neither opened nor downloaded) were compared with total checkouts to determine post-checkout non-usage rates.

Checkouts and overall rates of post-checkout non-usage of e-books and e-audiobooks have risen significantly and consistently. Juvenile and non-fiction e-books demonstrate higher post-checkout non-usage rates than adult and fiction e-books, respectively. The library spends up to US$10,700 per year on metered access e-books that are never opened by users. This number has grown significantly over the years.

E-materials in libraries have been growing rapidly, but their current lending models are still largely a direct application of concepts in traditional library services that have developed based on physical materials, such as checkouts, due dates, renewals, holds and wait times. However, e-materials do not have the limitation of physical materials that prevents other users from accessing a checked-out item, which makes many of the traditional concepts no longer applicable. New concepts and lending models should be developed that allow users to access any library e-materials at any time, and are financially functional and sustainable for both libraries and e-content providers.

This study explored spatial usage of a public library based on activity logs produced by real users. The purpose of this paper is to provide preliminary data for decision-making when establishing the library operation policy.

To achieve the goal, the author collected a variety of data including 274,242 seat reservations logs, 3,361,284 collection usage logs, and 96,098 user information for the four years in which the National Library of Korea, Sejong actually operated. The crawled data were analyzed statistically in terms of demography, month, day of week, time of day and room by room. The author conducted additional in-depth analysis according to the external factors such as weather or social demographic environment. Finally, the author discussed several issues and verified feasibility of the proposals to support decision-making in operating a library in conclusion with a secondary librarian interview.

The usage rate in all the spaces of the National Library of Korea, Sejong, has been increasing since its opening, and, in particular, the usage rate increases sharply in January, February, July and August. In addition, the usage rate during weekends was higher than that during weekdays, and all the four spaces had a high usage rate during the afternoon. These results seem to be related to weather, users’ life pattern, users’ age, and position of PCs and seats. Based on the circulation logs analysis of children’s collections, users in their 10s and 40s showed the same space usage pattern.

This study has significance in that it attempted to analyze logs produced by real users during the actual library operation period, which has not been frequently attempted in the previous studies on libraries. The findings will be provided as basic data to support decision-making for efficient operation of libraries.

An examination of the methodology and results from patron use surveys of networked electronic services at four geographically disparate academic health science libraries in the USA between 1999 and 2002. The principal fields of inquiry include demographic differences between in‐house library users as compared to remote library users by status of user; users’ purposes for accessing electronic services; how the purpose of use differs between traditional, in‐person, library services; and differences in usage of electronic resources based upon the location of users. The results of this study should help guide service decisions in academic health sciences libraries.