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Based on a review of professional staff (PS), which includes research managers and administrators, in 54 academic publications, I propose a novel definition for this category of staff: ‘degree holding university employees who are primarily responsible for developing, maintaining and changing the social, digital and physical infrastructures that enable education, research and knowledge exchange’. The proposed definition facilitates the development of new research questions that target the level of the organisational fields of higher education and science, to complement research on the university and individual levels. This view supports the study of the contributions of PS to higher education and science. I anticipate that such a broader focus will help to counter and nuance accounts of ‘administrative bloat’ by focusing on how PS as a group shape and are shaped by the organisational fields of higher education and science, rather than dismissing them as superfluous or parasitic.

In Canada, the profession known as ‘research management’ elsewhere across the globe, is mostly commonly referred to as ‘research administration’ and encompasses activities and work associated with developing, administering, accounting for, and complying with sponsor requirements, guidelines, procedures, and laws relating to funded projects. Canada has a robust and active research administrator community through the Canadian Association of Research Administrators. As a result of changes beginning primarily in 2000, research administration has evolved to a complex, multifaceted profession with high demands for skills and expertise. Since 2000, there have been increased calls from research administrators in Canada to look at more formal professionalisation and certification of the research administrator role and to the evolution of the role to a profession. This chapter focusses primarily on those significant changes to the visibility and importance of research, and the subsequent growth of the profession of research administration in Canada.