Advanced
search

Search results

1 – 10 of 37
Content available
Article
Publication date: 17 July 2020

Leonard Berry

673

Abstract

Details

European Journal of Marketing, vol. 54 no. 7
Type: Research Article
DOI:
ISSN: 0309-0566

Content available
Article
Publication date: 1 March 2003

Olivier Furrer

491

Abstract

Details

International Journal of Service Industry Management, vol. 14 no. 1
Type: Research Article
DOI:
ISSN: 0956-4233

Content available
Book part
Publication date: 16 March 2021

Free Access

Abstract

Details

Flapjacks and Feudalism
Type: Book
DOI:
ISBN: 978-1-80071-389-5

Content available
Article
Publication date: 7 November 2019

Dilip S. Mutum, Ezlika M. Ghazali and Lennora Putit

575

Abstract

Details

The Bottom Line, vol. 32 no. 4
Type: Research Article
DOI:
ISSN: 0888-045X

Content available
Book part
Publication date: 1 January 2005

Naresh K. Malhotra

Abstract

Details

Review of Marketing Research
Type: Book
DOI:
ISBN: 978-0-85724-723-0

Content available
Article
Publication date: 1 October 2004

K. Narasimhan

6343

Abstract

Details

Managing Service Quality: An International Journal, vol. 14 no. 5
Type: Research Article
DOI:
ISSN: 0960-4529

Content available
Article
Publication date: 8 October 2020

Anders Gustafsson and Per Kristensson

845

Abstract

Details

Journal of Service Management, vol. 31 no. 4
Type: Research Article
DOI:
ISSN: 1757-5818

Content available
Article
Publication date: 17 January 2022

Craig Henry

493

Abstract

Details

Strategy & Leadership, vol. 50 no. 1
Type: Research Article
DOI:
ISSN: 1087-8572

Content available
Article
Publication date: 1 March 2006

Jochen Wirtz and Shaukat Brah

763

Abstract

Details

International Journal of Service Industry Management, vol. 17 no. 2
Type: Research Article
DOI:
ISSN: 0956-4233

Content available
Book part
Publication date: 5 July 2023

Bernard Jaworski and Virginia Cheung

Free Access

Abstract

Details

Creating the Organization of the Future
Type: Book
DOI:
ISBN: 978-1-83753-216-2

Access

Only content I have access to

Year

Content type

1 – 10 of 37
Manage cookies

We’re listening — tell us what you think

Join us on our journey