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Article
Publication date: 8 April 2021

Valerie I. Sessa, Jessica L. Francavilla, Manuel London and Marlee Wanamaker

Multi-team systems (MTSs) are expected to respond effectively to complex challenges while remaining responsive and adaptable and preserving inter-team linking mechanisms. The…

Abstract

Purpose

Multi-team systems (MTSs) are expected to respond effectively to complex challenges while remaining responsive and adaptable and preserving inter-team linking mechanisms. The leadership team of an MTS is expected to configure and reconfigure component teams to meet the unique needs of each situation and perform. How do they learn to do this? This paper, using a recent MTS learning theory as a basis, aims to begin to understand how MTSs learn and stimulate ideas for future research.

Design/methodology/approach

The authors use two case studies to address research questions. The first case was a snapshot in time, while the second case occurred over several months. Interviews, documents and participant observation were the data sources.

Findings

As suggested by theory, findings support the idea that learning triggers, the timing of the triggers and readiness to learn (RtL) affect the type of learning process that emerges. The cases showed examples of adaptive and generative team learning. Strong and clear triggers, occurring during performance episodes, led to adaptive learning. When RtL was high and triggers occurred during hiatus periods, the associated learning process was generative.

Originality/value

Using an available theoretical model and case studies, the research describes how MTS readiness to learn and triggers for learning affect MTS learning processes and how learning outcomes became codified in the knowledge base or structure of the MTS. This provides a framework for subsequent qualitative and quantitative research.

Details

Team Performance Management: An International Journal, vol. 27 no. 3/4
Type: Research Article
ISSN: 1352-7592

Keywords

Book part
Publication date: 18 November 2019

Tonya G. Ensign

In the field of global leadership, much of the research has focused on uncovering competencies and methods for assessing competencies. The process of developing global leaders has…

Abstract

In the field of global leadership, much of the research has focused on uncovering competencies and methods for assessing competencies. The process of developing global leaders has been researched less frequently; however, it is widely accepted that this process involves learning on the part of the leader. Mezirow’s (1978, 1991) transformative learning is a special type of learning in the domain of adult education and a useful lens to better understand the disorienting triggers that are thought to induce global leadership development (GLD). In simple terms, a disorienting experience occurs when we discover that something we thought was certain is now uncertain. Conducting business in another country or merely navigating to a grocery store or restaurant there can be a disorienting experience. In these situations, people are exposed to new information that does not fit their current meaning structures or thought paradigms, and at this juncture, people have a choice: to transform their perspective or remain unchanged. When individuals transform their perspective, they are experiencing transformative learning. The first section of this chapter reviews the concept of disorienting experiences across disciplines and within the domain of learning and education. The second section explains three GLD process models with a special focus on the role played by disorienting trigger events in each one. The final section explains the Disorientation Index (Ensign, 2019), which articulates dimensions of trigger events. The chapter concludes with future research directions and practical implications.

Article
Publication date: 17 February 2022

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

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Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

The results suggest that learning triggers, their timing and RtL do affect the type of learning

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Human Resource Management International Digest , vol. 30 no. 3
Type: Research Article
ISSN: 0967-0734

Keywords

Book part
Publication date: 18 August 2006

Manuel London and Valerie I. Sessa

Students of organizations are beginning to recognize the importance of continuous learning in organizations, but to date the concept is not well understood, particularly in terms…

Abstract

Students of organizations are beginning to recognize the importance of continuous learning in organizations, but to date the concept is not well understood, particularly in terms of how the learning of individuals is related to the learning that takes place in groups, which is related to the learning that occurs in organizations (and all other combinations). To further our understanding, we offer the idea of continuous learning in organizations from a living system's perspective. We view individuals, groups, and organizations as living systems nested in a hierarchy. We propose that living systems can learn in three ways: they can adapt, they can generate, and they can transform. Learning triggers from the environment spark learning, and this relationship is moderated by the system's readiness to learn. Readiness to learn is a function of the permeability of the system's boundaries, the system's stage of development, and the system's meta-systems perspective. Additional research questions are presented to explore learning flow between levels and to determine how the match between one system's pressure for change and another system's readiness to learn affects the emergence of adaptive, generative, and transformative learning. In addition, research questions are offered as a means to test these ideas and build grounded theory. Finally, using this model, the chapter presents three case studies and suggests diagnostic questions to analyze and facilitate continuous learning from a multi-level perspective.

Details

Multi-Level Issues in Social Systems
Type: Book
ISBN: 978-1-84950-432-4

Article
Publication date: 13 June 2008

Valerie I. Sessa and Manuel London

The purpose of this paper is to briefly describe a model of group learning, examine variables that stimulate a group to learn and determine the group's readiness to learn, and…

3026

Abstract

Purpose

The purpose of this paper is to briefly describe a model of group learning, examine variables that stimulate a group to learn and determine the group's readiness to learn, and provide suggested interventions to enhance group readiness to learn.

Design/methodology/approach

This practical paper, based on a model of group learning and recent group, learning, and systems literature, examines what triggers groups to learn and what makes groups ready to learn, and then suggest interventions to enhance group readiness to learn. Learning requires that the group recognizes variables that trigger learning. These may be pressures or opportunities from outside the group or encouragement and direction from group members. In addition, the group needs to be ready to learn when the triggers occur. Readiness to learn is a function of the group's maturity, boundary permeability, and learning orientation.

Findings

Based on a review of the literature and the model, the paper suggests ways to diagnose learning triggers and readiness and propose interventions to increase general readiness to learn as well as the group's readiness to learn as the group is forming, when the group makes progress, and as the group concludes its work. Finally, the paper presents a case to demonstrate learning triggers and the importance of readiness to learn.

Originality/value

This paper fulfills an identified need by managers in organizations regarding understanding group learning, what triggers it, and how to enhance group readiness to learn and offers practical help to stimulating a group's readiness to learn.

Details

Journal of Management Development, vol. 27 no. 6
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 30 November 2018

Valerie I. Sessa, Manuel London and Marlee Wanamaker

Extending a model of how teams learn, this paper aims to present a model of multiteam system (MTS) learning, comparing similarities and differences between how MTSs learn and how…

Abstract

Purpose

Extending a model of how teams learn, this paper aims to present a model of multiteam system (MTS) learning, comparing similarities and differences between how MTSs learn and how component teams learn. The paper describes the value of adaptive, generative and transformative learning for increasing MTS development over time.

Design/methodology/approach

The model proposes that environmental demands trigger adaptive, generative and transformative MTS learning, which is further increased by the MTS’s readiness to learn. Learning can happen during performance episodes and during hiatus periods between performance episodes.

Findings

Learning triggers coupled with readiness to learn and the cycle and phase of MTS process influence the learning process (adaptive, generative or transformative), which in turn influences the learning outcomes.

Research/limitations implications

The study offers a number of research propositions with the idea that the model and propositions will stimulate research in this area.

Practical implications

This model allows MTS and component team leaders and facilitators to recognize that MTS learning is a process that is needed to help component teams work together and help the MTS as a whole perform in current and future situations, thereby improving MTS effectiveness.

Originality/value

Little attention has been given to the notion that MTSs learn and develop. This manuscript is the first to emphasize that MTSs learn and identify processes that can improve learning. Adaptive, generative and transformative processes describe how MTSs learn and produce changes in MTS structure and actions.

Details

Team Performance Management: An International Journal, vol. 25 no. 1/2
Type: Research Article
ISSN: 1352-7592

Keywords

Article
Publication date: 13 August 2019

Diamanto Politis, Jonas Gabrielsson, Nataliya Galan and Solomon Akele Abebe

This study aims to better understand entrepreneurial learning in the context of venture acceleration programs.

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Abstract

Purpose

This study aims to better understand entrepreneurial learning in the context of venture acceleration programs.

Design/methodology/approach

A qualitative research strategy was used based on multiple in-depth interviews with 21 lead entrepreneurs complemented with participatory observations and secondary sources. The data were inductively analysed following the Gioia methodology (Gioia et al., 2012).

Findings

The authors build on experiential learning theory to generate a process-focussed model exploring the learning dynamics that venture acceleration programs can facilitate. In this model, the authors identify three catalysts that trigger processes of experiential learning and two contingencies that alleviate the effects of the catalysts on learning outcomes. The findings suggest that the potential of venture acceleration programs to be effective learning environments pends on the presence and quality of these catalysts and contingencies.

Originality/value

The findings provide novel insights on how venture acceleration programs trigger entrepreneurial learning, thereby offering a deeper understanding of the learning dynamics in this setting.

Details

The Learning Organization, vol. 26 no. 6
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 1 April 2006

Katinka Bijlsma‐Frankema, Bastiaan Rosendaal and Yvette Taminiau

It is argued in this paper that opportunities for learning manifest themselves in the form of frictions between the structure‐as‐experienced by actors and the…

Abstract

Purpose

It is argued in this paper that opportunities for learning manifest themselves in the form of frictions between the structure‐as‐experienced by actors and the structure‐as‐preferred. These frictions are considered as potential triggers of learning processes. The concept of friction promises to contribute to our understanding of factors that trigger learning processes to develop, a matter that is scantly addressed so far in literature on organizational learning.

Design/methodology/approach

Frictions are distinguished and analyzed in three case studies of learning processes within departments of knowledge‐intensive organizations. Six enabling conditions for organizational learning, proposed by Nonaka and Takeuchi are confronted with the findings in a comparison of the three cases.

Findings

The cases show that despite the eagerness to learn found within all three departments, learning processes varied from hardly developed to well developed. By tracing what happens with frictions found, insights are gained in organizational factors that enable or constrain specific (sequences of) learning activities to develop.

Research limitations/implications

The findings may be context‐bound, because all three cases are embedded within the same nationwide institutional environment thus drawing on the same set of cultural rules. More research is needed, including cross‐cultural studies, to be able to generalize confidently on the findings presented in this paper.

Practical implications

By means of a clear vision top management can convince not only organizational members, but also middle managers of shared goals, a sense of urgency and of the actions that need to be taken including participation in learning processes across departments. Vision, hierarchy and rules and procedures should signal a consistent message to employees and managers alike.

Originality/value

This paper proposes a fresh approach to research on organizational learning processes by introducing the concept of frictions and by relating the analysis of frictions and learning processes to conditions that are proposed to enable or constrain these processes within organizations. This approach may therefore prove beneficial to practitioners as well.

Details

Journal of European Industrial Training, vol. 30 no. 4
Type: Research Article
ISSN: 0309-0590

Keywords

Book part
Publication date: 6 March 2023

Joyce S. Osland, Allan Bird, B. Sebastian Reiche and Mark E. Mendenhall

Although the term “trigger event” is commonly accepted and frequently mentioned by many disciplines in conjunction with sensemaking, research attention on the trigger event…

Abstract

Although the term “trigger event” is commonly accepted and frequently mentioned by many disciplines in conjunction with sensemaking, research attention on the trigger event construct is sorely lacking. We chose to examine this construct within a specific setting that global leaders have to master – the intercultural context. After reviewing the relevant literature, we created an original model of trigger events and sensemaking in the intercultural context, which is accompanied by propositions that determine the likelihood of an event rising to the level of a trigger. It is our hope that this theoretical model will lead to a better understanding of how trigger events function in general. The chapter contributes to a greater understanding of the cognitive element of global leadership effectiveness. Finally, the model has practical implications for intercultural and global leadership training and executive coaching.

Article
Publication date: 2 August 2019

Angelo Bonfanti, Paola Castellani, Elena Giaretta and Federico Brunetti

This paper aims to examine the content dimensions and methods of accelerating the entrepreneurial learning (EL) triggered by participating in learning events, such as factory…

Abstract

Purpose

This paper aims to examine the content dimensions and methods of accelerating the entrepreneurial learning (EL) triggered by participating in learning events, such as factory tours. It particularly focuses on the Italian case of Open Factory – an open-doors event of industrial manufacturing culture.

Design/methodology/approach

This study adopted a qualitative approach using the “Gioia” methodology. Data were mainly collected through semi-structured interviews with firms participating in and organising Open Factory.

Findings

The dimensions of EL are learning from critical reflection, experience and external sources, while the enablers of EL (factors that accelerate learning) are varied and connected to organisational learning in the form of individual-, team- and institutional-level learning. Based on these results, this paper proposes a model for developing EL triggered by participating in learning events.

Practical implications

This research suggests developing appropriate organisational conditions inside firms, especially by entrepreneurs. These conditions are connected to sharing organisational values to foster learning, such as trust, commitment, involvement, awareness, sharing of experiences, exchange, autonomy and freedom. In addition, this study suggests ways that the EL model proposed in this research can be adapted to other learning events.

Originality/value

This is the first study to connect factory tours to learning events and EL. It highlights the ways that participating in the Open Factory event created the chance to develop learning across organisational levels inside firms.

Details

The Learning Organization, vol. 26 no. 6
Type: Research Article
ISSN: 0969-6474

Keywords

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