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Open Access
Article
Publication date: 30 April 2024

Cinzia Calluso and Maria Giovanna Devetag

The COVID-19 pandemic has contributed to making workers more uncompromising with respect to issues such as quality of workplace relations and work-life balance. Hence, motivation…

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Abstract

Purpose

The COVID-19 pandemic has contributed to making workers more uncompromising with respect to issues such as quality of workplace relations and work-life balance. Hence, motivation and leadership style assume a key relevance for keeping the workforce engaged. We hypothesize that individuals may exhibit different preferences for motivational drivers and for leadership style, and that these two sets of preferences might be correlated with each other and with employees’ personality traits.

Design/methodology/approach

Here, we empirically investigate the relationship between leadership style and motivation, by also hypothesizing the possible contribution of personality traits. An online survey was developed and distributed to 150 employees or interns/trainees to collect measures related to their preference for leadership, their motivational drivers, as well as their personality traits. The data were analyzed by means of mediation and moderation analyses to disentangle the three-level relationship existing between these constructs.

Findings

Our results suggest that indeed there exists a relationship between preferences for leadership style and motivational drivers. Furthermore, one of these relationships appears to be critically mediated by specific personality traits.

Originality/value

This work is the first, to our knowledge, empirically testing the existence of a three-level relationship between leadership preferences, motivation and personality traits of employees and to contribute to disentangle their reciprocal influences.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2049-3983

Keywords

Article
Publication date: 14 March 2024

Attia Aman-Ullah, Azelin Aziz, Waqas Mehmood, Aidar Vafin and Mohammad Hassan

The present study aims to investigate the relationship between innovative leadership and sustainable performance in the education sector. The present study also tested the…

Abstract

Purpose

The present study aims to investigate the relationship between innovative leadership and sustainable performance in the education sector. The present study also tested the moderation role of personality traits agreeableness, extraversion, emotional stability, conscientiousness and openness in the relationship.

Design/methodology/approach

Data for the present study were collected from 209 university teachers. The employed sampling technique was convenience, and the sample size was calculated through the Kerjis–Morgan method. Furthermore, a survey method using a questionnaire was used in this study. For the data analysis, SPSS and SmartPLS were used.

Findings

The present study found that innovative leadership has a significantly positive relationship with sustainable performance. Results also confirmed the moderating effects of personality traits such as agreeableness, extraversion, emotional stability, conscientiousness and openness.

Originality/value

The relationship between innovative leadership and sustainable performance for the first time in the education sector’s context. Secondly, this study contributed to the moderating role of personality traits such as agreeableness, extraversion, emotional stability, conscientiousness and openness between innovative leadership and sustainable performance, which was a yet-to-explored phenomenon. The study model was tested through the combination of the big five-factor model and the theory of planned behaviour, which is another novelty of the study.

Details

Journal of Applied Research in Higher Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-7003

Keywords

Article
Publication date: 8 September 2023

Alessandro Laureani, Jiju Antony, Mariam Ali Ramadan, Maha Khalifa Al Dhaheri, Anders Fundin and Lars Sörqvist

This qualitative study aims to explore the concept of organisational leadership in the context of Quality Management deployments across a variety of business organisations…

Abstract

Purpose

This qualitative study aims to explore the concept of organisational leadership in the context of Quality Management deployments across a variety of business organisations, particularly focusing on the possible relationships between leadership approaches during the implementation and sustaining phases of Quality Management.

Design/methodology/approach

The study is based on one-to-one semi-structured virtual interviews with leaders in the quality field.

Findings

Four themes (Customers, Leadership, Quality Culture and Sustainability of Quality) emerged from the post-interview data analysis, illustrating the critical role of Leadership in the successful deployment and sustainment of Quality Management and identifying the leadership traits that are most conducive to successful organisational deployments.

Originality/value

Although some of these leadership traits are described in the wider leadership literature as belonging to one or more different leadership styles, there is no existing style of leadership that comprehends all the characteristics; thus, the need for a new leadership paradigm is this paper's theoretical contribution to the literature.

Details

The TQM Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 18 September 2024

Sasmita Palo and Sreejith R. Menon

The present study examines the interplay between age, marital status, alpha female status and various adaptive performance dimensions among a cohort of 380 female professionals.

Abstract

Purpose

The present study examines the interplay between age, marital status, alpha female status and various adaptive performance dimensions among a cohort of 380 female professionals.

Design/methodology/approach

This study adopts a positivist approach to collect and analyse the data, utilizing appropriate statistical techniques to explore the relationships between the variables of interest.

Findings

The study elucidates the significant role of alpha female status in predicting adaptive performance. It finds that alpha females possess distinct competencies, particularly in learning and training, indicative of proactive behaviour and self-efficacy. While older participants tend to demonstrate higher performance levels, the study reveals no significant correlation between age and alpha female status, suggesting that leadership traits may develop independently of age. Furthermore, marital status exerts a modest influence on adaptive performance. The interplay of age and marital status significantly affects adaptive performance, potentially due to the Cumulative Advantage Paradigm, which is the accumulation of advantages or disadvantages throughout an individual's life course.

Originality/value

This study contributes to the existing literature by providing a nuanced understanding of how demographic factors converge to influence adaptive performance in professional settings. It highlights the importance of recognising and nurturing alpha females in organizations and considering the interactions between age and marital status when designing career development programmes and support systems.

Details

Journal of Management Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 23 July 2024

Subashini Ramakrishnan, Dilip S. Mutum, Myint Moe Chit and Meng Seng Wong

This paper aims to examine the mediating role of occupational stress in addressing the missing link between organisational intelligence (OI) traits and digital government service…

Abstract

Purpose

This paper aims to examine the mediating role of occupational stress in addressing the missing link between organisational intelligence (OI) traits and digital government service quality and propose relevant strategies in sustaining the digital government service quality whilst enhancing the psychological well-being of the service providers.

Design/methodology/approach

This paper utilises a triangulation design approach to interpret the findings of the study and propose pertinent strategies. Firstly, we examined the mediating role of occupational stress in addressing the link between OI traits, and digital government service quality. Next, we examined the priority factors of OI traits and occupational stress to sustain the quality of digital government services via the Importance-Performance Map Analysis (IPMA). These findings were cross-examined with the code’s percentage generated from participants’ open-ended survey feedback on aspects that requires improvement in sustaining service quality.

Findings

In principle, occupational stress mediates the relationship between OI traits at the third-order component level and digital service quality. Analysis at the lower component level shows that the mediation effect of occupational stress is only significant in the presence of employee-oriented OI traits and “Alignment and Congruence”. Accordingly, the IPMA exhibited the importance of “Job engagement”, “Alignment and Congruence” and “Occupational Stress” in sustaining service quality. Conversely, code’s percentage analysis demonstrated the role of other insignificant traits such as “Leadership” and Appetite for Change and Knowledge Deployment’ in ensuring the sustainability of digital service quality.

Originality/value

By integrating the Organisational Model of Stress with Public Service-Dominant Logic, this paper rejuvenates the stressors utilised in a traditional work setup and widens the perspective of individual job performance to organisational level performance, to reflect the context of today’s public service delivery. We triangulated the outcome from mediation analysis, IPMA as well as open-ended feedback analysis and propose prioritisation on the aspects of “Employee-oriented traits”, “Psychological Well-being”, “Alignment and Congruence”, “Leadership” and “Appetite for Change and Knowledge Deployment” aspects for sustaining digital government service quality. Considering the significance of occupational stress in sustaining service quality in both quantitative and qualitative analysis, this paper also takes the approach of proposing a stress intervention program at the individual and organisational levels to manage the psychological well-being of the service providers.

Details

Journal of Service Theory and Practice, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-6225

Keywords

Article
Publication date: 2 July 2024

Abduljaleel Alwali

This study aims to determine the effect of psychological capital (PsyCap) on innovative work behavior (IWB) by incorporating the mediating role of work engagement and examine the…

Abstract

Purpose

This study aims to determine the effect of psychological capital (PsyCap) on innovative work behavior (IWB) by incorporating the mediating role of work engagement and examine the moderating role of transformational leadership in the relationship between PsyCap and IWB.

Design/methodology/approach

Using a correlational design, this research involved 270 nurses from seven public hospitals across Iraq, selected through purposive sampling. Data analysis was conducted using partial least squares structural equation modeling (SmartPLS 3).

Findings

The distinctness of the variables used in this study was confirmed by confirmatory factor analysis. The findings show that a PsyCap had a positive influence on IWB directly and indirectly through the mediating of work engagement, and transformational leadership positively moderates the relationship between a PsyCap and IWB in such a way that with high transformational leadership behavior, the relationship will be strengthened.

Originality/value

By focusing on Iraqi nurses, this study not only contributes to the existing literature on PsyCap and IWB but also underscores the unique contextual challenges faced by health-care professionals in conflict-affected areas. The findings emphasize the importance of nurturing leadership qualities to foster a resilient and innovative nursing workforce in such settings.

Details

Industrial and Commercial Training, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 1 March 2024

Marya Tabassum, Muhammad Mustafa Raziq and Naukhez Sarwar

Agile project teams are self-managing and self-organizing teams, and these two characteristics are pivotal attributes of emergent leadership. Emergent leadership is thus common in…

Abstract

Purpose

Agile project teams are self-managing and self-organizing teams, and these two characteristics are pivotal attributes of emergent leadership. Emergent leadership is thus common in agile teams – however, how these (informal) emergent leaders can be identified in teams remains far from understood. The purpose of this research is to uncover techniques that enable top management to identify emergent agile leaders.

Methodology/design

We approached six agile teams from four organizations. We employ social network analysis (SNA) and aggregation approaches to identify emergent agile leaders.

Design/methodology/approach

We approached six agile teams from four organizations. We employ SNA and aggregation approaches to identify emergent agile leaders.

Findings

Seven emergent leaders are identified using the SNA and aggregation approaches. The same leaders are also identified using the KeyPlayer algorithms. One emergent leader is identified from each of the five teams, for a total of five emergent leaders from the five teams. However, two emergent leaders are identified for the remaining sixth team.

Originality/value

Emergent leadership is a relatively new phenomenon where leaders emerge from within teams without having a formal leadership assigned role. A challenge remains as to how such leaders can be identified without any formal leadership status. We contribute by showing how network analysis and aggregation approaches are suitable for the identification of emergent leadership talent within teams. In addition, we help advance leadership research by describing the network behaviors of emergent leaders and offering a way forward to identify more than one emergent leader in a team. We also show some limitations of the approaches used and offer some useful insights.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 18 April 2024

Manori Pathmalatha Kovilage, Saman Yapa and Champa Hewagamage

The effect of dynamic capabilities on operational excellence and the moderating effect of environmental dynamism on the relationship between operational excellence and dynamic…

Abstract

Purpose

The effect of dynamic capabilities on operational excellence and the moderating effect of environmental dynamism on the relationship between operational excellence and dynamic capabilities in the apparel industry in Sri Lanka were investigated while developing new psychometric scales to assess operational excellence and dynamic capacities constructs.

Design/methodology/approach

We followed the exploratory sequential research design with a mixed-method research approach, aligning with the pragmatic research philosophy. Thus, both qualitative and quantitative research methods were followed.

Findings

Dynamic capabilities positively affect operational excellence, and environmental dynamism moderates the relationship between operational excellence and dynamic capabilities in the apparel industry in Sri Lanka such that when a higher environmental dynamism exists, a weaker positive relationship exists between dynamic capabilities and operational excellence. The two main dimensions of the operational excellence construct are continuous improvement of sustainable operational performance and sustainable competitive advantages. It empirically confirmed that sensing, seizing and reconfiguring capabilities are the three main dimensions of the dynamic capabilities construct.

Research limitations/implications

This study was limited to the apparel industry in Sri Lanka. This research phenomenon should be explored in other industrial sectors worldwide to generalize the findings. The practitioners in the apparel sector may improve the organizational dynamic capabilities to achieve operational excellence and keep a strong positive relationship between dynamic capabilities and operational excellence in a highly dynamic environment if they address out-of-family situations with out-of-the-box thinking.

Originality/value

We generated two new empirical findings: (1) dynamic capabilities positively affect operational excellence, and (2) environmental dynamism moderates the relationship between dynamic capabilities and operational excellence. Also, we introduced validated new scales for assessing operational excellence and dynamic capabilities.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 13 August 2024

Marya Tabassum, Muhammad Mustafa Raziq, Naukhez Sarwar, Zujaja Wahaj and Malik Ikramullah

Emergent leadership is a relatively new phenomenon, suggesting that leaders emerge from within teams without having a formal leadership assigned role. While emergent leadership…

Abstract

Purpose

Emergent leadership is a relatively new phenomenon, suggesting that leaders emerge from within teams without having a formal leadership assigned role. While emergent leadership has much relevance in today's organizations transitioning from vertical to horizontal leadership, there is a paucity of research about the process of emergent leadership that enables team members to become influential within teams.

Design/methodology/approach

Using purposive sampling, we interview 40 individuals in nine agile teams working in five Information Technology firms.

Findings

We identify various traits, experiences, behaviors, skills, and abilities of emergent leaders. Broadly, we conclude that an emergent leader serves as a “detail-oriented structure” or a “big picture coordinator.” Based on the findings, we propose a leadership emergence process that details how team members gain status and emerge as leaders, as well as the factors that can cause them to lose that status and return to becoming a regular team member. Furthermore, we introduce a model that demonstrates how technical expertise and personality traits interact, influencing team dynamics and facilitating the emergence of leaders within a team.

Originality/value

We contribute to the literature on emergent leadership by conceptualizing lateral influence and a leadership emergence process. We also extend the agile leadership literature and address some calls for empirical studies to understand the leadership dynamics in agile teams. We also show some limitations of the existing approaches and offer some useful insights.

Details

Business Process Management Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 12 August 2024

Megha Gupta, Sunaina Kuknor and Kusum Sharma

This paper aims to explore the factors that contribute to inclusive leadership (IL) through the lens of leaders and further segregate these factors into four levels to highlight…

Abstract

Purpose

This paper aims to explore the factors that contribute to inclusive leadership (IL) through the lens of leaders and further segregate these factors into four levels to highlight the attributes required at each level in an inclusive leader’s growth journey.

Design/methodology/approach

This study adopts a qualitative research method comprising 31 in-depth interviews with managers across various domains to comprehend their views on traits of an inclusive leader.

Findings

This paper provides valuable insights into the vital characteristics of an inclusive leader. The study demonstrates that an inclusive leader’s journey moves from tolerance to acceptance, value, and finally celebration. Leaders need to continuously work on their awareness, efforts, accommodation, openness and cultural intelligence to become truly inclusive. Leaders who appreciate diversity and embrace inclusion create a workplace that impacts employees positively and subsequently influences engagement, performance and productivity of the workforce.

Practical implications

This study will promote awareness and understanding amongst practitioners about critical attributes of inclusive leaders and how organizations can facilitate leaders’ journey in becoming truly inclusive leaders.

Originality/value

To the best of the authors’ knowledge, this study is the first attempt to explore the conceptualization of IL through various levels of inclusion (tolerance, acceptance, value and celebration) leading to maturity and growth as an inclusive leader.

Details

Journal of Asia Business Studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1558-7894

Keywords

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