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In 2014, the Health Service Executive (HSE) in Ireland published its Safeguarding National Policy and Procedures (HSE, 2014). Under this policy, all agencies providing services through the social care directorate must ensure a robust culture of safeguarding is in place. Concurrent to this has been a move in social policy, practice and research to include the voice of the service user, both in terms of planning and reviewing services. (e.g. HIQA, 2012; Flanagan, 2020) This article examines whether service users with intellectual disabilities want to be involved in safeguarding plans and, if so, how that can be supported. Using focus groups service users demonstrated their knowledge of safeguarding as a concept, how they felt about the issues raised, and, crucially what they felt they would like to see happen next in addressing a safeguarding incident or concern. The focus groups took place in a large organisation providing residential services, day services, independent living supports and clinical supports. Engaging service users in planning and responding to safeguarding concerns is a fundamental principle of human rights legislation, both nationally and internationally. This study aims to highlight that it is both possible and desirable to engage fully with service users using a range of simple communication tools. For this to be implemented as routine practice in services providing support for people with intellectual disabilities, authentic leadership is required. Services will need to devote time, human resources and will need champions to get on board with the necessary culture shift.

Qualitative research examined peoples’ “lived experiences” and knowledge of safeguarding. Focus groups were used with thematic analysis highlighting common themes throughout, as guided by Braun and Clarke (2006). There were two objectives: Objective 1: measuring participant’s understanding of the safeguarding process. Objective 2: compare the potential differences between safeguarding plans devised by the participants in the focus groups, versus plans devised by trained designated officers responsible for safeguarding within the service.

Four principal themes emerged – 1. participants understanding of safeguarding; 2. restorative justice; 3. consent; and 4. high levels of emotional intelligence and compassion. Participants demonstrated that they could and did want to be involved in safeguarding planning and showed little variation in the plans compared to those completed by trained staff.

The study was completed with a small sample size in a single service in one area. It may not represent the lived experiences and knowledge of safeguarding in other services and indeed other countries. The video may have led to some priming; for instance, the Gardai in the footage being called may have resulted in the participants stating that contacting Gardai should be part of the plan. After the video was shown, there was a heightened awareness of safeguarding. This may indicate that participants are aware of safeguarding but unsure of the terminology or how to discuss it out of context.

For this to be implemented as routine practice in services providing support for people with intellectual disabilities, authentic leadership is required. Services will need to devote time and human resources and will need champions in the safeguarding arena to get on board with the shift in culture required.

While there did not appear to be many barriers to listening to participants, to progress this as a standard practice a very real shift in culture will be needed. It is important for practitioners to ask: Is the vulnerable person aware that this concern has been raised? What is known of the vulnerable person’s wishes in relation to the concern? To truly engage with service users in safeguarding plans these questions need to be more than a “tick box” exercise. This process needs to be fully embedded into a culture that promotes a person-centred, rights-based, inclusive approach as a standard rather than a one-off project. Some structural changes will be needed regarding the time given to designated officers, and what resources they can access (such as speech and language therapy). However, the real difference will be made by services operating authentic leadership that champions engagement on this scale, to fully answer the question posed by the researchers at the beginning of this report, “Whose safeguarding is it anyway?”

There appears to be little evidence of service user engagement in terms of planning and processing safeguarding responses, either in research or anecdotally.

This study explores the determinants of police officer support for pre-arrest/booking deflection programs that divert people presenting with substance use and/or mental health disorder symptoms out of the criminal justice system and connect them to supportive services.

This study analyzes responses from 254 surveys fielded to police officers in Delaware. Questionnaires asked about views on leadership, approaches toward crime, training, occupational experience and officer’s personal characteristics. The study applies a new machine learning method called kernel-based regularized least squares (KRLS) for non-linearities and interactions among independent variables. Estimates from a KRLS model are compared with those from an ordinary least square regression (OLS) model.

Support for diversion is positively associated with leadership endorsing diversion and thinking of new ways to solve problems. Tough-on-crime attitudes diminish programmatic support. Tenure becomes less predictive of police attitudes in the KRLS model, suggesting interactions with other factors. The KRLS model explains a larger proportion of the variance in officer attitudes than the traditional OLS model.

The study demonstrates the usefulness of the KRLS method for practitioners and scholars seeking to illuminate patterns in police attitudes. It further underscores the importance of agency leadership in legitimizing deflection as a pathway to addressing behavioral health challenges in communities.

Green roofs are strategies for the ecological intensification of cities and a measure of meeting some of the sustainable development goals (SDGs). They have widely been adopted as an adaptation strategy against an urban heat island (UHI). However, they are conventionally soil-based making it difficult and expensive to adopt as a strategy for greening existing buildings (GEB). This paper, therefore, develops a novel green roof system using climbers for thermal-radiative performance. The paper explores the vitality of climbing species as a nature-based strategy for GEB, and for the ecological improvement of the predominantly used cool roofs in sub-Saharan Africa (SSA).

Simulation for the same building Kejetia Central Market (KCM) Redevelopment; the existing aluminium roof (AL), soil-based extensive green roof (GR1) and the proposed green roof using climbing plants (GR2) were performed using ENVI-met. The AL and GR1 were developed as reference models to evaluate and compare thermal-radiative performance of the conceptual model (GR2). The long wave radiation emission (Q_lw), mean radiant temperature (MRT) and outdoor air temperature (T_a) of all three roofing systems were simulated under clear sky conditions to assess the performance and plant vitality considering water access, leaf temperature (T_f) and latent heat flux (LE₀) of GR1 and GR2.

There was no short wave radiation (Q_sw) absorption at the GR2 substrate since the climbers have no underlying soil mass, recording daily mean average Q_lw emission of 435.17 Wm⁻². The soil of GR1, however, absorbed Q_sw of 390.11 Wm⁻² and a Q_lw emission of 16.20 wm⁻² higher than the GR2. The AL recorded the lowest Q_lw value of 75.43 Wm⁻². Also, the stomatal resistance (r_s) was higher in GR1 while GR2 recorded a higher average mean transpiration flux of 0.03 g/sm³. This indicates a higher chance of survival of the climbers. The T_a of GR2 recording 0.45°C lower than the GR1 could be a good UHI adaptation strategy.

No previous research on climbers for green roof systems was found for comparison, so the KCM project provided a unique confluence of dynamic events including the opportunity for block-scale impact assessment of the proposed GEB strategy. Notwithstanding, the single case study allowed a focussed exploration of the novel theory of redefining green roof systems with climbers. Moreover, the simulation was computationally expensive, and engaging multiple case studies were found to be overly exhaustive to arrive at the same meaningful conclusion. As a novelty, therefore, this research provides an alternative theory to the soil-based green roof phenomenon.

The thermal-radiative performance of green roofs could be improved with the use of climbers. The reduction of the intensity of UHI would lead to improved thermal comfort and building energy savings. Also, very little dependence on the volume of soil would require little structural load consideration thereby leading not only to cheaper green roof construction but their higher demand, adoption and implementation in SSA and other low-income economies of the global south.

The reduction of the consumption of topsoil and water for irrigation could avoid the negative environmental impacts of land degradation and pollution which have a deleterious impact on human health. This fulfils SDG 12 which seeks to ensure responsible consumption of products. This requires the need to advance the research for improvement and training of local built environment practitioners with new skills for installation to ensure social inclusiveness in the combat against the intractable forces of negative climate impacts.

Climbers are mostly known for green walls, but their innovative use for green roof systems has not been attempted and adopted; it could present a cost-effective strategy for the GEB. The proposed green roof system with climbers apart from becoming a successful strategy for UHI adaptation was also able to record an estimated 568% savings on topsoil consumption with an impact on the reduction of pollution from excavation. The research provides an initial insight into design options, potentials and limitations on the use of climbers for green roofs to guide future research and experimental verification.

Service–sales ambidexterity (SSA) offers sales managers crucial information about dealing with customer service failures through an effective management control system. This study aims to scrutinize the relationships among SSA, salesforce control system, salesperson’s role stressors and service recovery performance (SRP) in the business-to-business (B2B) context.

An analysis is conducted based on survey data collected from 586 B2B sales employees participating in an extensive survey. Structural equation modeling is used to analyze the proposed hypotheses.

Empirical findings suggest that behavior-based control harms SSA. On the other hand, outcome-based control has a positive impact on SSA. The research outcomes further disclose that SSA positively impacts salesperson role conflict and emotional fatigue, whereas emotional fatigue negatively impacts SRP. Salesperson resilience notably moderates the association between SSA and emotional fatigue.

The study addresses there is a dearth of research on SSA applying the sales management control system. When studying about ambidexterity in sales context, many supervisory styles have been explored; however, to the best of the authors’ knowledge, this is the first systematic attempt to understand how sales management control systems play a role in SSA.