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– This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Abstract
Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
Tough economic conditions in recent times certainly left their mark on the business world. Major social and political events have likewise had an inevitable impact. It is hardly surprisingly that most industries have had to bear some unpleasant consequences. The luxury goods sector is a notable exception to all this. Strong growth has been the norm for the last couple of decades or so and the aforementioned problems have done little to dent this momentum.
Practical implications
The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.
Originality/value
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
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Keywords
RayeCarol Cavender and Doris H. Kincade
The purpose of this paper is to develop industry specific operational definitions for marketing dimensions and sub-variables in the luxury goods industry that will contribute to…
Abstract
Purpose
The purpose of this paper is to develop industry specific operational definitions for marketing dimensions and sub-variables in the luxury goods industry that will contribute to the growing body of company-based research on luxury brand management.
Design/methodology/approach
Case study of a leading luxury goods conglomerate provides operational definitions and insight into best practices for management of a luxury goods brand through an in-depth historical review and analysis of variables, measures, relationships, and patterns that emerged throughout the study of the sample company.
Findings
Successes and failures of brand management for the sample company for the umbrella variables of brand strategy, growth trade-offs, and strategic planning, and their associated sub-variables, were identified in the review of literature and were analyzed, adapted, and enumerated according to findings from the case study.
Research limitations/implications
Results limited to the study of one sample company. Common themes were identified in the management of a luxury brand that can be used by researchers to study other luxury companies.
Practical implications
Variables and measures for luxury brand management were identified throughout the review of literature and verified throughout the case study as being instrumental in brand management success of a leading luxury goods conglomerate and may be relevant to other luxury companies aiming to hone their brand management strategies.
Originality/value
Luxury goods research is increasing in prominence, but the majority of this research is consumer-based. This research contributes to the growing body of company-based luxury research.
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Mark N. Wexler and Judy Oberlander
Strategic pivoting, the decision to invest in shifting the attention of an organization, is no longer limited to early-stage organizations and entrepreneurs but has, without a…
Abstract
Purpose
Strategic pivoting, the decision to invest in shifting the attention of an organization, is no longer limited to early-stage organizations and entrepreneurs but has, without a discussion of complications, been applied to large corporations and public agencies.
Design/methodology/approach
This conceptual paper defines strategic pivoting, highlights the centrality of pivoting in new and entrepreneurial organizations and critically examines its application as a strategy fostering organizational agility in corporations.
Findings
Pivoting in the corporate context complicates the ease of executing an attention shift by introducing a path-dependent momentum that requires modification of the time horizon, stakeholder strategy and the frequency of pivoting.
Practical implications
This comparative examination of pivoting highlights the importance of organizational size, complexity, degree of specialization and path-dependent history when deciding to pivot.
Originality/value
The present ease with which the strategic pivot is treated as an adaptive strategy to corporate leaders seeking greater flexibility overstates the ease of execution.
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In 2003, whisky producer Glenmorangie found its incentive scheme wasn’t having the desired effect on employee motivation. Ian Drysdale, HR director, reveals how it involved…
Abstract
In 2003, whisky producer Glenmorangie found its incentive scheme wasn’t having the desired effect on employee motivation. Ian Drysdale, HR director, reveals how it involved employees to create an innovative recognition scheme.
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Ilona Beatrice Polyak and Yusaf Akbar
Innovation, marketing, strategic decision making.
Abstract
Subject area
Innovation, marketing, strategic decision making.
Study level/applicability
Advanced undergraduate, MBA/executive education.
Case overview
Zwack Unicum is an enduring icon of Hungarian business and culture having survived many generations of change. The case describes historical development of Zwack Unicum focusing on the years after 1989 through EU Accession of Hungary in 2004, while the company shifted away from a family business to become a publicly traded company. Elements hint at how corporate governance changes incentivize and constrain decisions of top management. The marketing strategy called “Innovate on tradition” is examined and it demonstrates how product and marketing innovation can be led by leveraging tradition, and how companies in emerging markets faced with competition from established developed-country brands can use local culture to outmaneuver attempts at market-share capture. Threats explored include the impact of a global economic crisis on sales domestically and internationally, and the changing demographics in their primary places of commercial activity (an overall aging and decreasing population in tandem with a growing minority population). Management must find a balance between short-term and long-term strategic decisions and revisit the sustainability of a marketing strategy associated with messages that are not necessarily preferred by a growing number of their consumers.
Expected learning outcomes
To understand the need for wide-perspective, flexibility, and foresight in emerging markets and companies therein.
Supplementary materials
Teaching note.
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George Balabanis and Aleksandra Karpova
This paper aims to examine whether brands derive their personalities from their culture of origin, the stereotypes about their cultures of their origin or the cultures of their…
Abstract
Purpose
This paper aims to examine whether brands derive their personalities from their culture of origin, the stereotypes about their cultures of their origin or the cultures of their buyers. It also examines which of a culture’s personality traits are more transmittable to brand personalities (BPs), as well as the consequences of the BP resemblance to the personalities of the brand’s culture of origin and consumers’ culture on BP’s clarity and consumer attachment to the brand.
Design/methodology/approach
Hypotheses were developed and tested on survey data from a sample figure of 1,116 US consumers of luxury brands on 23 luxury brands originating from France, the USA, Britain, Italy and Germany. Trait by trait and personality profile analyses were performed using hierarchical model analysis (linear mixed effects models) and Cattell’s (1969) pattern similarity coefficient.
Findings
The culture of a brand’s origin accounts for differences of different brands personalities. The personality profiles of a country’s brands are distinct from the BP profiles of brands from other countries. The conscientiousness trait of a culture is the most transmittable to BPs. BPs derive their characteristics from stereotypes of a culture’s personality than the actual personality of the culture. The assimilation of a brand’s personality to consumer’s culture is not supported. The similarity of a BP to both real and stereotypical personality of the culture of the brand’s origin enhance perceived clarity of the BP.
Research limitations/implications
The study’s focus is limited to established luxury brands coming from countries that are the traditional producers of luxuries. Empirical evidence also comes only from American consumers of luxury brands. New luxury brands from countries that have recently emerged as luxury producers need to be included.
Practical implications
Brands retain a significant space to differentiate their personalities beyond the influence of their culture of origin on BPs. With the exception of conscientiousness, personality traits of culture are not automatically inherited or transmitted to the brands. Cultural stereotypes find their way into BPs easier than real personality traits and managers should focus on them. BP matching with the personality of a culture is a good way for managers to increase the perceived clarity of their brands’ personality.
Originality/value
To the best of the authors’ knowledge, this study is the first to examine the culture’s influence on BP using a compatible to the BP construct cultural framework, McCrae and Terracciano’s (2005a) personality of a culture framework. Three cultural meaning transfer processes are examined (cultural inheritance, cultural stereotyping and acculturation to the consumer’s culture) within the same study from a trait-by-trait and a configurational (i.e. personality profile) perspective. The consequences of BP similarity to the brand’s culture of origin as well as consumer’s culture on the BP’s appeal are also assessed.
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Drawing on the combined theoretical perspectives offered by the sustainable supply chain management (SSCM) practices view and the resource-based view (RBV), this study aims to…
Abstract
Purpose
Drawing on the combined theoretical perspectives offered by the sustainable supply chain management (SSCM) practices view and the resource-based view (RBV), this study aims to examine whether pursuit of environmental, social and economic sustainability measures of SSCM practices drive competitive advantage (CA) among fashion-apparel manufacturing organizations in an emerging economy. Furthermore, the study investigates whether the above relationships are mediated by productivity.
Design/methodology/approach
Based on a theoretically supported conceptual framework, a set of hypotheses are tested by applying partial least squares structural equation modeling on a sample of 345 export-oriented fashion-apparel manufacturing companies in Bangladesh. SmartPLS (v.3.2) is applied to analyze the path model through bootstrapping procedure.
Findings
The findings suggest that the direct relationship between social sustainability dimension of SSCM practices along and CA is positive and significant. While the direct relationships between environmental sustainability and CA, and economic sustainability and CA, were found to be non-significant. However, when productivity was applied as a mediator, all the paths were significant.
Research limitations/implications
The study contributes to the strategic management literature by presenting a combined theoretical perspective proposing the idea that sustainable supply chain practices can influence both productivity and CA, where productivity is a pertinent mediator.
Practical implications
The study presents evidence for ready-made garments manufacturers in emerging economies on how compliance with environmental, social and economic sustainability measures in the supply chain of apparel manufacturers leads to gains in CA for the firms. Additionally, the study shows that such measures must also have a net positive impact on productivity to be able to influence CA significantly.
Originality/value
This paper appears to be among the first study that presents a framework based on a combined view of SSCM practices and RBV to empirically investigate the role of productivity as a mediator in the relationships between the sustainability dimensions of SSCM practices and CA in apparel manufacturing.
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Iolanda D'Amato and Thanos Papadimitriou
The increase in international trade, the advances in technology, the growing importance of the emerging markets are the main factors that have contributed to the explosion of…
Abstract
Purpose
The increase in international trade, the advances in technology, the growing importance of the emerging markets are the main factors that have contributed to the explosion of counterfeiting experienced in recent years, estimated to be valued at about 5-7 per cent of the world trade. The luxury industry in Italy has been particularly hard hit and most brands nowadays are urgently looking for demand-side and supply-side strategies to track and control the phenomenon. The aim of this paper is to provide a supply chain view of counterfeiting and illegitimate trade phenomena, in a supply chain risk management perspective, to define and illuminate the interaction of the legitimate and the illegitimate supply chains.
Design/methodology/approach
The paper introduces the LISC model to represent and include all the illegitimate trade phenomena under analysis such as pure counterfeiting, factory overruns, grey and parallel market, supply chain infiltrations, product diversion and sale of stolen goods
Findings
The interrelations between legitimate and illegitimate supply chains are crucial to approach counterfeiting issue and define which illegitimate trade paths are more harmful to companies and customers.
Research limitations/implications
The first limitation of the work is that the illegitimate trade categories defined in this paper mainly rely on data and phenomena collected from secondary sources that have not yet been directly observed by the authors. The second one is that a specific focus on high-end fashion industry was employed throughout this work: further analysis for evaluating the applicability and the significance of the illegitimate trade in other industries is still pending. The final limitation stems from the fact that it will be necessary to investigate the implications and the applicability of the model to the illegitimate on-line trade.
Practical implications
During the course of the MI-FIDO project, the model and the selection rules identified for illegitimate trade family classification were used as a basis for defining the rules for anomalies detection to be included in a “track and trace” system developed the project team currently under with a major Italian fashion brand.
Originality/value
To the authors ' knowledge, this is the first work that attempts to present a concise and systematic approach to luxury illegitimate trade from a supply chain perspective. Understanding which legitimate-illegitimate supply chain interactions are the most damaging will help fashion luxury and other industries to battle the counterfeiting phenomenon more effectively
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