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1 – 10 of 43Muhammad Yusuf Shaharudin, Zulkhairi Mohamad and Asmah Husaini
The wake of the novel coronavirus (COVID-19) pandemic had caused substantial disruptions to the usual delivery of healthcare services. This is because of restrictive orders that…
Abstract
The wake of the novel coronavirus (COVID-19) pandemic had caused substantial disruptions to the usual delivery of healthcare services. This is because of restrictive orders that were put in place to curb the spread of the infection. Palliative care services in Brunei also face challenges to deliver effective services during this period. However, the impact of advanced illnesses on patients' health and end-of-life care are issues that cannot be planned, postponed or cancelled. Hence, the palliative care team needs to continue to deliver effective palliative care services. As Brunei faced its second pandemic wave in August 2021, crucial adaptations were made to ensure palliative care service was not disrupted. This reflective case study aims to discuss the adaptations made in providing palliative care during this era of disruptions.
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Budati Anil Kumar, George Ghinea, S.B. Goyal, Krishna Kant Singh and Shayla Islam
Duana Quigley, Claire Poole, Sinead Whiting, Erna O'Connor, Claire Gleeson and Lucy Alpine
Work-based placements are central to the university education of allied health and social work (AHSW) students. As a result of COVID-19, the clinical learning environment of…
Abstract
Purpose
Work-based placements are central to the university education of allied health and social work (AHSW) students. As a result of COVID-19, the clinical learning environment of students' work-based placements was dramatically altered resulting in numerous documented challenges. This inter-disciplinary study aimed to evaluate AHSW students' perceptions and experiences of completing a diverse range of work-based placements during COVID-19.
Design/methodology/approach
This study was a mixed-method inter-disciplinary study using an anonymous online survey consisting of multiple choice, Likert scale and free text questions. Mixed-methods design supported amalgamation of insights from positivism and interpretivism perspectives and enabled research questions to be answered with both breadth and depth. 436 students were invited to participate who were enrolled in five AHSW educational university programmes: speech and language therapy, occupational therapy, physiotherapy, radiation therapy and social work. Data collected was analysed using both quantitative (descriptive and analytical statistics) and qualitative (thematic analysis) methods.
Findings
118 students participated (response rate: 27%) representing a range of AHSW disciplines who attended diverse placement settings. While there was extensive disruption in the learning environment leading to increased levels of stress and concern, a triad of individual and systemic supports helped to ensure positive work-based placement experiences and student success for the majority of AHSW students during COVID-19: (1) university preparation and communication; (2) placement site and supervisor support; and (3) students' resilience and capacity to adapt to a changed work-place environment.
Originality/value
This inter-disciplinary study reports the work-based placement experiences from the professional education programmes of healthcare students during the COVID-19 pandemic, giving a unique view of their perspectives and learning during this unprecedented crisis.
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Ravindra Singh, Vimal Kumar, Sumanjeet Singh, Ajay Dwivedi and Sanjeev Kumar
The present study investigates the impact of digital entrepreneurial education and training and its impact on the digital entrepreneurial intention (EI) through the mediating…
Abstract
Purpose
The present study investigates the impact of digital entrepreneurial education and training and its impact on the digital entrepreneurial intention (EI) through the mediating character of entrepreneurial competence.
Design/methodology/approach
A total of 391 survey responses were collected from employees using convenient and snowball sampling methods.
Findings
Digital entrepreneurial education and training showed a positive influence on entrepreneurial competence and EI, with entrepreneurial competence mediating the relationship between digital entrepreneurial education and training practices and EI.
Research limitations/implications
This study is intended to assist the development of digital entrepreneurs. The implications of this study are also useful for governments, entrepreneurs, venture capitalists, angel investors and various international development institutions.
Originality/value
The novelty of this study relates to exploring the relationship between digital entrepreneurial education and training, entrepreneurial competence and digital EI.
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Pankaj Kumar Bahety, Souren Sarkar, Tanmoy De, Vimal Kumar and Ankesh Mittal
This study aims to identify the major factors influencing the consumers to prefer milk products and also to analyze the awareness level of the Indian consumers.
Abstract
Purpose
This study aims to identify the major factors influencing the consumers to prefer milk products and also to analyze the awareness level of the Indian consumers.
Design/methodology/approach
In this study, the data is obtained through a structured questionnaire from Indian consumers considering convenience sampling under the nonprobability sampling technique. The consumer preference is explained using a multiple-regression model followed by analysis of variance (ANOVA), which shed insight on the significant differences between the variables that influence consumer preference for dairy products.
Findings
Investigation is done to analyze the factors influencing the consumers' buying behavior toward milk and its products. The results showed that quality, health consciousness, price and availability are the most influencing factors to buy milk products. Quantity of milk showed a significant relationship between age, monthly income and family size.
Research limitations/implications
This study helps marketing managers to frame the marketing strategies based on consumer preference, quality, health consciousness, price and availability. The research outcome will not only be advantageous for the entrepreneurial perspective but also takes care of consumer likeliness. Though the research reveals the opinion of Indian consumers, it limits the likeliness of the western world. Because of the scarcity of resources, several dairy products are unexplored, which could pave the future scope of research.
Originality/value
The novelty of this study is to identify the quality, health consciousness, price and availability are the most influencing factors to buy milk products considering ANOVA and the multiple regression model.
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Valentina Pitardi, Jochen Wirtz, Stefanie Paluch and Werner H. Kunz
Extant research mainly focused on potentially negative customer responses to service robots. In contrast, this study is one of the first to explore a service context where service…
Abstract
Purpose
Extant research mainly focused on potentially negative customer responses to service robots. In contrast, this study is one of the first to explore a service context where service robots are likely to be the preferred service delivery mechanism over human frontline employees. Specifically, the authors examine how customers respond to service robots in the context of embarrassing service encounters.
Design/methodology/approach
This study employs a mixed-method approach, whereby an in-depth qualitative study (study 1) is followed by two lab experiments (studies 2 and 3).
Findings
Results show that interactions with service robots attenuated customers' anticipated embarrassment. Study 1 identifies a number of factors that can reduce embarrassment. These include the perception that service robots have reduced agency (e.g. are not able to make moral or social judgements) and emotions (e.g. are not able to have feelings). Study 2 tests the base model and shows that people feel less embarrassed during a potentially embarrassing encounter when interacting with service robots compared to frontline employees. Finally, Study 3 confirms that perceived agency, but not emotion, fully mediates frontline counterparty (employee vs robot) effects on anticipated embarrassment.
Practical implications
Service robots can add value by reducing potential customer embarrassment because they are perceived to have less agency than service employees. This makes service robots the preferred service delivery mechanism for at least some customers in potentially embarrassing service encounters (e.g. in certain medical contexts).
Originality/value
This study is one of the first to examine a context where service robots are the preferred service delivery mechanism over human employees.
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Researches on the impact brand equity have grown considerably in recent years, as it has been shown to have significant impact on a company’s financial performance. This paper…
Abstract
Purpose
Researches on the impact brand equity have grown considerably in recent years, as it has been shown to have significant impact on a company’s financial performance. This paper aims to empirically test the relationships between brand concepts and brand equity, while exploring the mediating roles of emotional attachment and customer commitment.
Design/methodology/approach
The research investigates the effect of brand concept on the customer–brand relationship and brand performance. Additionally, it examines how the relationship between brand concept and brand equity is mediated by customer–brand relationships such as emotional attachment and commitment.
Findings
The results empirically demonstrate the important contribution of the three brand concepts to brand equity. The results empirically demonstrate the important contribution of the three-brand concept to customer commitment and to brand equity that has been predicted by prior research.
Originality/value
The main contribution of this study is to demonstrate the effects of the brand concepts related to aesthetic, functional and symbolic benefits on brand equity. From this, brand equity may be viewed as a link in the path of effects that indirectly connects brand concepts with market performance. Brand concept, emotional attachment and customer commitment are relevant constructs underlying brand equity, and commitment and loyalty are key mediating variables in relational exchanges.
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Shanabhoga M.B., Krishnamurthy Bommaiah, Suresha S.V. and Shivani Dechamma
The purpose of this paper is to consider the climatic variables and evaluate the role of non-climatic factors that delicately influence agriculture. This study has come across…
Abstract
Purpose
The purpose of this paper is to consider the climatic variables and evaluate the role of non-climatic factors that delicately influence agriculture. This study has come across various adaptation strategies such as modification in cultivation practices such as shifting planting dates, water-saving techniques and strategic nutrient management. Meanwhile, we are trying to forget the ground reality that a majority of the farmers are not aware of climate-resilient production technologies. However, farmers modify themselves in this climate change scenario for sustainable production. The practise of these adaptation strategies helps to reduce vulnerability to improve their “socio-economic status” and the “quality of life”.
Design/methodology/approach
The present study was attempted to document all the indigenous practices, which are practised by paddy-growers over time for confronting the climate crisis in the Hyderabad-Karnataka region of Karnataka state, India. A cross-sectional and questionnaire-based survey was conducted to collect primary data. The pre-tested interviewing questionnaire consisted of 7 sections with 51 questions. A total of 90 paddy-growing farmers of the region was selected as respondents for the survey. The descriptive statistics was used to analyse the collected data.
Findings
In respect of adopted strategies, the vast majority (96.67%) of the farmers had used crops as livestock fodder as they fall back in case of failure, followed by the majority (72.22%) of the selected appropriate varieties. Cent per cent of the farmers adopted the construction of waterways along the slope for safe disposal of rainwater. An overwhelming portion of the farmers adopted levelling of the land in between the bunds (96.67%) and construction of bunds to conserve moisture (95.56%). The majority (76.67%) of the farmers intensified agricultural activities on irrigated land. Nearly half of them (47.78%) paddy growers were practising zero tillage to save time and money.
Research limitations/implications
The current study was carried out in a few districts of Karnataka. Hence, any policy framed based on the outcomes of this study may not conform to the policy specification needs in general to other parts of the country. The farmers did not maintain record books for updating various records. Therefore, the accuracy of data depends on the memory of the respondents. However, the researcher had made every possible effort to make sure that the data collected are the best of the knowledge of the respondents and bear minimal distortions.
Practical implications
The major constraints to applying agricultural adaptation strategies in the study area have been a general lack of knowledge, expertise and data on climate change issues; a lack of specific climate change institutions to take on climate change work and the need for a better institutional framework in which to implement adaptation. Actions to address these gaps include, namely, training programmes for local government officials, dedicated research activities and post-graduate courses and the initiation of specific institutional frameworks for climate change. Furthermore, improving and strengthening human capital, through education, outreach and extension services, improves decision-making capacity at every level and increases the collective capacity to adapt.
Social implications
Hyderabad-Karnataka is already under pressure from climate stresses, which increases vulnerability to further climate change and reduces adaptive capacity. The adverse effects of climate change have a devastating effect particularly on paddy cultivation, which is the mainstay of most Hyderabad-Karnataka Region. This has affected food production with its resultant effect on widespread poverty. Farmers in the study area have developed traditional agricultural adaptation strategies to cope with climate variability and extreme events. Experience with these strategies needs to be shared among communities.
Originality/value
Though the many literatures were available on the adaptation strategies for climate change this research is one of the few studies to document the farmer led adaptation strategies. This study provides a better understanding of the importance of farmer led adaptation strategies which in turn helps to develop or modify the existing adaptation technologies to cope up with climate change. The authors have come across various adaptation strategies such as modification in cultivation practices such as shifting planting dates, water-saving techniques and strategic nutrient management. Meanwhile, we are trying to forget the ground reality that the majority of the farmers are not aware of climate-resilient production technologies. However, farmers modify themselves in this climate change scenario for sustainable production. The practise of these adaptation strategies helps to reduce vulnerability to improve their “socio-economic status” and the “quality of life”. Therefore, farmer-led adaptation strategies to confront with a change in climate require to be recorded.
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S.K. Shanthi, Vinay Kumar Nangia, Sanjoy Sircar and K. Srinivasa Reddy