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A highly significant action taken by the Minister of Agriculture, Fisheries and Food, reported elsewhere in this issue, could well result in important advances in surveillance and probably legislative control over enforcement of certain aspects of EEC legislation in the Member‐states. The Minister has sent an urgent request to the Commission in Brussels to dispatch inspectors to each country, including the United Kingdom, to examine and report on the standards of inspection and hygiene with detailed information on how the EEC Directive on Poultry Meat is being implemented. Information of the method of financing the cost of poultrymeat inspection in each country has ben requested. The comprehensive survey is seen as a common approach in this one field. The Minister requested that the results of the inspectors' reports should be available to him and other Member‐states.

To describe the role of teaching “the paragraph” in furthering literacy goals. The study considers one concept, the Claim-Support-Conclusion Paragraph (CSC) as a curricular and pedagogic intervention supporting writing and academic success for the marginalized students in two classrooms.

While this study corresponds to a gap in the literature of writing instruction (and paragraphing), it takes as its model the development of comprehensive collaborations where researcher-scholars embed themselves in the real practices of school classrooms. A fully-fledged partnership between researcher, practitioners, is characteristic of “practice embedded educational research,” or PEER (Snow, 2015), with analysis of data following qualitative and case study methodology.

Practice-embedded research in this partnership consistently revealed several important themes, including the effective use of the CSC paragraph functions as a critical common denominator across rich curricular choices. Extensive use of writing practice drives increased literacy fluency for struggling students, and writing practice can be highly integrated with reading practice. Effective writing instruction likely includes analytic and interpretive purposes, as well as personal, aesthetic writing, and teaching good paragraphing is intertwined with all of these genres in a community that values writing routines.

Greater academic success for the marginalized students in their classroom necessitates the use of a variety of scaffolds, and writing instruction can include the CSC paragraph as a means to develop academic literacies, including argumentation. Collaborative and innovative work with curriculum within a PEER model may have affordances for developing practitioner and researcher knowledge about writing instruction.

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.

The field of educational leadership is very much dominated by studies of process. That is, discourses of best practice, effectiveness, efficiency, accountability, and so on, dominate the landscape. This then feeds into those working in schools in leadership positions and leadership teams coming to value style over substance. Whether a leader is working according to a particular adjectival leadership model matters little if the purpose of schooling and education is not the priority and shared. In this chapter, I argue that leaders need to have issues of social justice and equity as central to the purpose of their work, for those in disadvantaged areas and schools, and also those working in more privileged sites. Schools have unfortunately often been sites where forms of racism and social injustices have been perpetuated. A key aspect then for leaders is to work redress these practices. However, when working with large diversities in many schools, some leaders feel they are often unprepared for such challenges. In this chapter, I explore the difficulties and challenges of this kind of leadership with a particular focus on the Australian context and examine ways that leaders can think about and act in ways that recognize and acknowledge the diversity in their schools and communities, challenge their own assumptions and beliefs, and also work toward alleviating socially unjust practices.

We investigate whether auditor size is associated with the disclosure of internal control exceptions among Circular A-133 audits of nonprofit healthcare organizations. Our analysis is motivated by recent growth and transparency concerns within the sector. Using a sample of 1,180 audit reports from 2004 to 2008, we find evidence that audits performed by Big 4 firms are less likely to disclose internal control weaknesses than those performed by smaller firms. Additional analyses indicate this relation only remains statistically significant for a subsample of small organizations, possibly due to greater selectivity or lower efforts by the Big 4 auditors. We discuss the implications of these findings from an audit quality, market dominance, and client size perspective. The results are relevant to hospital financial managers seeking high quality audits at low cost.

This chapter examines how key management theories in management and organization studies (MOS) have addressed kindness. Beginning with a definition of kindness, the chapter reviews the primary works of Frederick Taylor, Elton Mayo and Henri Fayol to surface an alternate account of MOS. ANTi-History is adopted to examine how each of these management theories present kindness providing an alternate account of MOS that predominantly focuses on efficiency and effectiveness. The chapter then re-evaluates MOS using a lens of kindness and the impact to contemporary organizations.

Emphasizes that customizing the delivery of service on the frontline is a key to customer satisfaction. Offers insight into frontline customization by offering specific research propositions to guide future empirical inquiry. Explores the issues of how frontline employees classify customers, enact specific behavioural strategies, and perceive personalization efforts. Presents the findings from an exploratory qualitative study to provide illustrative support for the literature‐based propositions. Offers managerial implications for firms to take advantage of the employee customization opportunity.

The study provides an insight into the application and usefulness of activity management (AM) principles in an environmental context. Specifically, the purpose of this paper is to examine the extent of use of environmental activity management (EAM) utilising Gosselin’s (1997) three levels of AM (namely, environmental activity analysis (EAA), environmental activity cost analysis (EACA), and environmental activity-based costing (EABC)). The study also examines the association between EAM and environmental performance, and the role of decision quality as a mediator in this relationship.

Data were collected from 208 Australian organisations across different industries using a mail survey questionnaire.

The results indicate a relatively high extent of EAA use but a low extent of use of EACA and EABC. In addition, organisations using each level of EAM to a greater extent were found to experience higher levels of environmental performance. Furthermore, the relationship between EAA and EABC with environmental performance was found to be mediated by decision quality.

The findings suggest that organisations should endeavour to increase their use of EAM, and modify their existing costing systems to consider the drivers and costs of environmental activities.

This is the first study to empirically examine the extent of use of EAM and its association with environmental performance.