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Examines the role of performance indicators (PIs) as a means of quality assurance. Uses, as a case study, the national scheme of performance indicators for Community Education Services in Scotland, and shows how the process of development led to a particular approach to evaluation. Considers the relationship of this scheme to other approaches to performance indicators in education contexts and develops an analytical framework. Explores the relationship between purpose, product and context, with particular reference to the ways in which practices and ideologies reflect, reproduce or subvert pre‐existing, unequal relations of power.

The purpose of this paper is to describe the origins, members, activities, and influence of the Ratio Club, a British cybernetic dining club that met between 1949 and 1958. Although its membership included some of the best known British cyberneticists, such as Grey Walter and Ross Ashby, along with pioneering scientists such as Alan Turing, the club is poorly documented, and its significance is difficult to establish from published sources.

The approach involved the consultation and analysis of unpublished material in both private and public archives in the UK and the USA, coupled with interviews with surviving members, guests, and contemporaries.

The Ratio Club grew out of a distinctively British strand of cybernetic activity that was mainly fuelled by the deployment of biologists to engineering activities during the Second World War. It was also strongly influenced by the approach of the psychologist Kenneth Craik. Although members were keenly aware of contemporary American developments, such as Wiener's approach to the mathematics of control, and the psychological and sociological concerns of the Macy Conference, the emphasis of the club was on the application of cybernetic ideas and information theory to biology and the brain. In contrast to the wide influence the later Macy conferences exercised through their published transcripts, the Ratio Club influenced its core disciplines though its members, several of whom became prominent and effective advocates of the cybernetic approach.

This is the first journal paper to give an authoritative, detailed, and accurate account of the club's origins, activities, and importance.

The attempt to understand the working of the brain suffers from difficulties of definition, since it is not clear that brains can understand brains, and the nature of “understanding” is essentially subjective. If it is accepted that our thought processes are products of evolution, the principles of rational discourse and science are reflections of the environment rather than inherent in us. Nevertheless they are strongly ingrained and well‐founded, but since their implications are essentially subjective they cannot be distinguished from other assertions that would be classed as “mystical”.

Considers the central nervous system as a data‐processing system, in which one can model (simulate) an operating system, a knowledge processor, a monitor, a model of the Universe and a linguistic model. Artistic creativity is compared with scientific activity and it is stressed that scientific creativity can also mean small advances in given areas. Considers it essential not to propose new paradigms, but to elaborate efficient imaginary ideas, to create new concepts and to propose new areas of research. In these directions, some simple methods are suggested.

Cybernetics, the attempt to recreate mental phenomena in terms of physical action, is considered in three stages corresponding to the three decades since 1948. The first decade, based on ideas of information and the closed loop, showed parallels between biology and engineering and led to rapid development. The second decade saw a reaction against the apparent attempt to reduce and mechanise living forms, and some identified cybernetics with potentially oppressive technology. Most recently, considerations of self‐reference and the logic of living systems have led to ideas such as autopoiesis which promise a new role for cybernetics in clarifying mental life.

Based on the reception of the principle of self-organization, the core of Heinz von Foerster's operational theories, I hypothesize how Heinz von Foerster's theory can be an orientation model for the epistemological problem of complexity. I have chosen this study to demonstrate complexity as an epistemological problem. This is because the question of how order arises - the core problem of complexity - is an epistemological question for which Heinz von Foerster developed an epistemology of self-organization. I do not present new research because HvF already had the complex organization of systems in mind. Rather, I build a critical approach to complexity on the research and work on operational epistemology in HvF.

This article aims to provide an orientation for a philosophical and epistemological understanding of complexity through a reading of Heinz von Foerster's operational theory. The article attempts to establish complexity as an epistemological phenomenon through the following method: (1) a conceptual description of the science of complexity based on the turn to thermodynamic time, (2) a genealogy of complexity going back to the systemic method, and (3) Heinz von Foerster's cybernetic approach to self-organization.

Based on the reception of the principle of self-organization, the core of Heinz von Foerster's operational theories, the conclusion is drawn that complexity as a description is based on language games.

The results present complexity not as an object of science, but as a description that stands for the understanding of complex description.

The hypothesis that complexity is a question of description or observation, i.e. of description for what language serves, has enormous social implications, in that the description of complexes and the recognition of their orders (patterns) cannot be left to algorithmic governmentality, but must be carried out by a social agency.

HvF's operational epistemology can serve as an epistemological model for critical complexity theory.

The purpose of this paper is to examine how residualisation is experienced across a supported housing provider in an English county. The analysis is in three parts: firstly, it focuses on organisational provision, including impacts of change on decisions on market entry and exit; secondly, it reviews evidence on service provision and the adaptations services are making to reflect the changing pressures of the sector; finally, it considers the impacts on service delivery and the experiences of those that rely on the provision.

The analysis uses interview data across the organisation, together with material from the UK Government department consultation (2017) and a UK Parliamentary Select Committee inquiry (2017) to examine the impacts across the different tiers of service, including the day-to-day experience of residualised services for those that deliver and receive that support.

The paper concludes that residualisation is a direct outcome of the neoliberalisation of welfare states, introducing limits to state involvement and funding, a greater emphasis on quasi-market involvement in the sector and a shifting of responsibility from government to individuals.

It not only demonstrates the impacts of reducing state support on the supported housing sector but also emphasises the importance of residualisation as a conceptual framework applicable to the wider implications of austerity and neoliberal ideology.

This paper demonstrates the way that the burden of responsibility is being shifted away from the public provision of support and onto the individuals. This can be problematic for the individuals who are vulnerable as a result of their economic medical or social circumstances.

The retreat of the state from supported housing is both a political change and an austerity-led change. This article provides insight from a single-supported housing provider. In so doing, it illustrates the pressure such an organisation is under.

This paper provides a unique insight from the perspective of all levels of a supported housing service provider, combined with the analysis of government consultation and parliamentary inquiry.

In the last half-century, individual sensory neurons have been bestowed with characteristics of the whole human being, such as behavior and its oft-presumed precursor, consciousness. This anthropomorphization is pervasive in the literature. It is also absurd, given what we know about neurons, and it needs to be abolished. This study aims to first understand how it happened, and hence why it persists.

The peer-reviewed sensory-neurophysiology literature extends to hundreds (perhaps thousands) of papers. Here, more than 90 mainstream papers were scrutinized.

Anthropomorphization arose because single neurons were cast as “observers” who “identify”, “categorize”, “recognize”, “distinguish” or “discriminate” the stimuli, using math-based algorithms that reduce (“decode”) the stimulus-evoked spike trains to the particular stimuli inferred to elicit them. Without “decoding”, there is supposedly no perception. However, “decoding” is both unnecessary and unconfirmed. The neuronal “observer” in fact consists of the laboratory staff and the greater society that supports them. In anthropomorphization, the neuron becomes the collective.

Anthropomorphization underlies the widespread application to neurons Information Theory and Signal Detection Theory, making both approaches incorrect.

A great deal of time, money and effort has been wasted on anthropomorphic Reductionist approaches to understanding perception and consciousness. Those resources should be diverted into more-fruitful approaches.

A long-overdue scrutiny of sensory-neuroscience literature reveals that anthropomorphization, a form of Reductionism that involves the presumption of single-neuron consciousness, has run amok in neuroscience. Consciousness is more likely to be an emergent property of the brain.

This paper aims to identify and understand changing research themes within this field and apply a novel technique for text mining.

Statistical text mining methods are applied as an approach to bibliographic analysis to nearly 30 years of papers published in Library Review and Global Knowledge, Memory and Communication to identify key research themes and analyse how they have evolved over this period.

Key stable research themes include students, literacy, learning, research, while emerging research themes include social media, networking and knowledge sharing through information and communication technology.

A novel approach to bibliometric analysis is applied to a large collection of texts published in the library field.

The purpose of this paper is to communicate the findings of an empirical research project based on a real world problem that involved the development of a continuous professional development (CPD) framework for a children’s integrated service workforce. In addition, to give attention to the notion that children’s integrated services have not necessarily been viewed from the perspective of conflict management and that this has meant ensuing conflicts that characterise such organisations are more often than not ignored.

A case study approach involving a mixed methodology consisting of semi-structured interviews for senior managers and service leads; a quantitative survey for frontline practitioners and focus groups for service users, carers and children.

Rather than the service being fully integrated, services were aligned, and this was reflected in the conflict between professional cultures, reinforcing an “us and them” culture. This culture had seemingly permeated all aspects of the organisation including the senior management team. It was also noted that certain systems and processes, as well as bureaucracy, within the service were seen as hindering integrated working and was in effect a catalyst for conflict.

What has become evident during the course of this empirical study is the need to further explore the functioning of children’s integrated services using conflict management theories, tools and techniques so as to understand how best to manage conflict to an optimum where an environment of creativity and productiveness is created.

Therefore, when devising a CPD framework it can be argued that there is a need to address some of the types of conflict at the micro-frontline practitioner level of the organisation, as it is this level where there is opportunity through a variety of mechanisms, for example formal and non-formal learning, ring-fenced time, attendance at conferences, team away days and shadowing opportunities can be used to achieve a greater understanding of professional roles, improve working relationships and engage in the division of tasks in a fashion that will promote collaborative working.

The extent to which a children’s integrated service can be the harbinger of a range of multi-faceted conflicts that include the jarring of professional cultures, task conflict, inter-personal incompatibilities and competing value bases cannot be underestimated. Therefore, when devising a CPD framework it can be argued that there is a need to address some of the types of conflict at the micro-frontline practitioner level of the organisation.

Through the application of conflict management theory it will be illustrated how conflict could be used to effectively steer children integrated services towards creativity and productivity through an organisational wide framework that not only embraces dissonance, but also promotes a learning environment that takes advantage of such dissonance to incorporate a hybrid of professional practice and expertise.