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Article
Publication date: 9 January 2017

Thomas Farrington, Ross Curran, Keith Gori, Kevin D. O’Gorman and C. Jane Queenan

This paper is a critical literature review of corporate social responsibility (CSR) research in both general management and hospitality management literature. This paper aims to…

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Abstract

Purpose

This paper is a critical literature review of corporate social responsibility (CSR) research in both general management and hospitality management literature. This paper aims to discuss trends, commonalities and inconsistencies to better understand the state of contemporary scholarship, and it calls for a context-specific conceptual engagement with the phenomenon.

Design/methodology/approach

Systematic literature review, noting and critiquing a general tendency towards measurement of financial and other internal benefit impacts.

Findings

Hospitality management is well-positioned to evaluate the opportunities and challenges of CSR; yet, research has uncritically adopted the instrumental emphasis on assessing processes, perceptions and private profitability from the general management literature, without engaging on a contextually specific and/or theoretical level.

Research limitations/implications

CSR research is abundant and therefore difficult to summarise in one paper. The primarily Anglo-American and Asian contextual bias is reflected in this review.

Practical implications

Consistently inconsistent results challenge the portability of financial impact studies. Studies are needed to re-evaluate the concept of CSR, as it pertains to hospitality and measure the effectiveness of CSR activities relative to context and resource availability.

Social implications

Further research into the scope of CSR in hospitality management, with an emphasis on recuperating social value, would lead to widespread positive social implications.

Originality/value

This critical review offers a new perspective on CSR in the hospitality literature and industry, calling for a reconsideration of the concept in context, and formulates a working definition.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 10 April 2017

Babak Taheri, Thomas Farrington, Keith Gori, Gill Hogg and Kevin D. O’Gorman

The purpose of this paper is to investigate the relationships between consumer motivations, their interactions with hospitality spaces and experiential outcomes. Enhancing…

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Abstract

Purpose

The purpose of this paper is to investigate the relationships between consumer motivations, their interactions with hospitality spaces and experiential outcomes. Enhancing consumer experience is of clear interest to industry professionals. This quantitative study explores the impact of escapism and entitlement to leisure upon involvement in liminoid consumptions spaces, thereby contributing a theory of liminoid motivators within commercial hospitality.

Design/methodology/approach

This study adopts a quantitative methodology, using a survey of a sample of student nightclubbers in the UK. Data are analysed through Partial Least Squares.

Findings

Hospitality consumers are positively affected by the feelings of increased involvement experienced in consumption spaces that exhibit liminoid characteristics.

Research limitations/implications

Surveys involve potential for error regarding respondents’ ability to agree with questionnaire statements. Data collection was conducted in Scotland, and so, results may not be generalised to other commercial hospitality spaces outside of Scotland.

Practical implications

Hospitality consumers become more involved, and thereby more satisfied, in liminoid consumption spaces when motivated by escapism and entitlement to leisure. Attending to the liminoid motivators that drive consumers away from work and domesticity, and towards commercial hospitality spaces, will go some way towards creating the desired consumer experience.

Originality/value

This is the first quantitative study to investigate consumer motivations to escape and entitlement to leisure as antecedents of involvement in a commercial hospitality context. It develops a theory of hospitality consumption using the liminoid anthropological concept.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 4
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 1 June 1999

George K. Chacko

Gives an in depth view of the strategies pursued by the world’s leading chief executive officers in an attempt to provide guidance to new chief executives of today. Considers the…

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Abstract

Gives an in depth view of the strategies pursued by the world’s leading chief executive officers in an attempt to provide guidance to new chief executives of today. Considers the marketing strategies employed, together with the organizational structures used and looks at the universal concepts that can be applied to any product. Uses anecdotal evidence to formulate a number of theories which can be used to compare your company with the best in the world. Presents initial survival strategies and then looks at ways companies can broaden their boundaries through manipulation and choice. Covers a huge variety of case studies and examples together with a substantial question and answer section.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 11 no. 2/3
Type: Research Article
ISSN: 1355-5855

Keywords

Book part
Publication date: 21 August 2017

Bryant Keith Alexander

This piece is a performative keynote address delivered at the 2016 International Congress of Qualitative Inquiry, University of Illinois Champaign-Urbana.1 The keynote showed…

Abstract

This piece is a performative keynote address delivered at the 2016 International Congress of Qualitative Inquiry, University of Illinois Champaign-Urbana. 1 The keynote showed clips from films on education that triggered critical memories of the author’s own educational experience as teacher/scholar/administrator. The keynote was thus a performative film autocritography. The title “Black Man/White Tower” serves as a trope of tensiveness and transgression at the nexus of thick intersectionalities in higher education.

Article
Publication date: 1 December 2002

Jo Carby‐Hall

Discusses the long existing and confusing problems of establishing the relationship of who is, and who if not, a dependent worker. Reflects developments which have occurred in…

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Abstract

Discusses the long existing and confusing problems of establishing the relationship of who is, and who if not, a dependent worker. Reflects developments which have occurred in British law as it affects the employment field, plus an evaluation and analysis of some of the different types of employment relationships which have evolved by examining, where possible, the status of each of these relationships. Concludes that the typical worker nowadays finds himself in a vulnerable position both economically and psychologically owing to the insecurity which exists.

Details

Managerial Law, vol. 44 no. 6
Type: Research Article
ISSN: 0309-0558

Keywords

Article
Publication date: 1 July 1980

Clive Bingley, Allan Bunch and Edwin Fleming

AFTER the little flurry of dispute recently whether Sir Keith Joseph should or should not have been invited to address the LA conference in Sheffield this year, the Secretary for…

Abstract

AFTER the little flurry of dispute recently whether Sir Keith Joseph should or should not have been invited to address the LA conference in Sheffield this year, the Secretary for Industry has himself withdrawn, on the grounds that he now finds himself obliged to lead an overseas trade delegation at the same time as the conference. Thus hot air doth dissolve into the atmosphere, as Hamlet might have said (but did not).

Details

New Library World, vol. 81 no. 7
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 1 January 1972

DONALD J. BOWERSOX, OMAR KEITH HELFERICH and EDWARD J. MARIEN

The problem considered in this paper is that of long range planning of physical distribution systems and how this may be improved through simulation

Abstract

The problem considered in this paper is that of long range planning of physical distribution systems and how this may be improved through simulation

Details

International Journal of Physical Distribution, vol. 2 no. 1
Type: Research Article
ISSN: 0020-7527

Article
Publication date: 1 January 1997

Jae Wook Kim and J. Keith Murnighan

This paper investigates the impact of some of the underlying dynamics of volunteering choices in organizational contexts, focusing on individual, group, and organizational level…

Abstract

This paper investigates the impact of some of the underlying dynamics of volunteering choices in organizational contexts, focusing on individual, group, and organizational level causes. Three scenario‐based experiments manipulate individuals' standing within their organization (i.e., whether they are doing well or poorly) in combination with variables such as the expected efficacy of one's team and positive or negative organizational performance. In comparison to other recent volunteering studies, all three current experiments focused on an explicit organizational context and found much stronger intentions to volunteer, particularly when a person's standing was good. The combination of poor standing with expectations of poor performance by one's group or one's organization led to reductions in these otherwise strong intentions to volunteer. The results also show that feelings of obligation, expectations of extrinsic rewards, and identifying with one's organization are all significantly related to volunteering choices.

Details

International Journal of Conflict Management, vol. 8 no. 1
Type: Research Article
ISSN: 1044-4068

Article
Publication date: 1 March 2005

Patricia Ahmed and Rebecca Jean Emigh

Two perspectives provide alternative insights into household composition in contemporary Eastern Europe. The first stresses that individuals have relatively fixed preferences…

Abstract

Two perspectives provide alternative insights into household composition in contemporary Eastern Europe. The first stresses that individuals have relatively fixed preferences about living arrangements and diverge from them only when they cannot attain their ideal. The second major approach, the adaptive strategies perspective, predicts that individuals have few preferences. Instead, they use household composition to cope with economic hardship, deploy labor, or care for children or the elderly. This article evaluates these approaches in five post‐socialist East‐European countries, Bulgaria, Hungary, Poland, Romania, and Russia, using descriptive statistics and logistic regression. The results suggest that household extension is common in these countries and provide the most evidence for the adaptive strategies perspective. In particular, the results show that variables operationalizing the adaptive strategies perspective, including measures of single motherhood, retirement status, agricultural cultivation, and poverty, increase the odds of household extension.

Details

International Journal of Sociology and Social Policy, vol. 25 no. 3
Type: Research Article
ISSN: 0144-333X

Keywords

Article
Publication date: 1 December 1951

656. Design and Manufacturing Techniques with Titanium. O. A. Wheelon. The author's company undertook a project in which weight was an extremely critical factor, and it was found…

Abstract

656. Design and Manufacturing Techniques with Titanium. O. A. Wheelon. The author's company undertook a project in which weight was an extremely critical factor, and it was found that the use of commercially pure titanium in certain applications would make possible a saving of about 5 per cent of the structural weight. In the temperature range 300 deg. F. to 800 deg. F. titanium and its alloys have considerable strength‐weight advantages over the stainless steels previously used. The fabrication characteristics of the material were studied to ensure that structures could be produced economically. It was found possible to design and manufacture a large number of titanium parts, resulting in a saving of about 395 lb. on the structure. Forming annealed titanium was found similar to magnesium, and machining similar to stainless steel. Spot and fusion welding appeared unsatisfactory with the best current practice.

Details

Aircraft Engineering and Aerospace Technology, vol. 23 no. 12
Type: Research Article
ISSN: 0002-2667

1 – 10 of 54