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The purpose of this study is to estimate the effects of gender composition in the workplace on employee job satisfaction and commitment.

The data were collected on both the organizational and employee levels at three different points in time in organizations with more than 70 employees. Multi-level mixed-effects ordered logistics regressions were used to account for the multi-level nature of the data and the ordered nature of the dependent variables.

Employees in gender-balanced workplaces show higher levels of job satisfaction and commitment than those in female-dominated or male-dominated workplaces. The relationship is also based on the gender of the individual, as men show a significantly lower level of both job satisfaction and commitment when working in male-dominated workplaces than others, while for women, the effect is only significant for commitment.

Aiming for a balance in the gender composition of the workplace may improve employee attitudes, especially for men. The results also indicate that further research is warranted into why job satisfaction and commitment are significantly lower among men in male-dominated workplaces.

The relationship between gender and job satisfaction and commitment is well established, but less is known about the effects of gender composition on job satisfaction and commitment. Previous papers have focused on job satisfaction. This paper extends prior studies by estimating the effects of gender composition on both job satisfaction and commitment using multi-level regressions on a rich dataset.

“No man is an island, entire of itself” (Donne, 1624). When the British metaphysical poet John Donne (1572–1631) wrote that, concepts such as entrepreneurship, marketing, tourism, and world trade were either not known or rudimentarily conceived. The scope and implications of these business forces for the health of countries would not be more fully realized for centuries to come. While Donne was not speaking directly to the issues of this research, it is significant, given the central focus of marketing on exchange, that what Donne wrote about in the context of human relations and the need of people to exist in interaction with one another has a connective interpretation to commerce. By extension, individual companies or organizations are not islands unto themselves as they face the make-or-buy and outsourcing decisions, industries are not islands as they must exchange for raw materials and labor, and countries are not metaphorical islands given the uneven distribution of raw materials around the planet. The relative geographic isolation of Iceland (2 hours by airplane from Great Britain), a small population base of approximately 300,000, and a location near the Arctic Circle underscores the need for trade and interaction with other countries as a means of creating and maintaining a vibrant economy.

Public trust in institutions in Iceland plunged after the country’s banking sector collapsed. The political system wobbled under outrage and anger when the general public took to the streets. The Parliamentary Special Investigation Commission conducted a ground-breaking crisis-induced investigation, delivering a report that was a milestone in Iceland’s history of politics and public administration. Yet, despite this endeavour and the fact that subsequent investigations have disclosed ample information intended to restore trust in institutions, public trust remains unsteady. This chapter addresses the following questions: How has public trust in institutions progressed after the crash? Why is it taking so long for trust to return? In Chapter 3 in this volume, we examine data on public trust in Icelandic institutions from Gallup surveys over the 15 years from 2002 to 2017 in order to identify and explain patterns of trust in the aftermath of the crisis. Our interpretation of theory in this chapter suggests that elements of mistrust inherent in the principal–agent approach to accountability in public administration, implemented in previous New Public Management reforms, undermined the creation of a climate of trust necessary to ensure effective accountability mechanisms. We argue that in the absence of a climate of trust, accountability mechanisms of culpability that conflict with mechanisms of answerability, combined with a succession of post-crisis scandals, mainly explain the slow return of the public’s trust.

The first paper by Hernando de Soto is titled, “Trust, Institutions and Entrepreneurship.” Hernando de Soto certainly needs no introduction. As the author of two best-selling books, The Other Path and The Mystery of Capital, and the founder of the Institute for Liberty and Democracy in Peru, Hernando de Soto has made his mark on examining critical issues related to economic development among poor people. In 1999, Time magazine chose Hernando de Soto as one of the five leading Latin American innovators of the century. Forbes magazine highlighted him as one of 15 innovators “who will re-invent your future.” The Economist magazine identified his Institute for Liberty and Democracy as one of the top two think tanks in the world. The essay in this volume, based upon a speech given at the University of North Carolina on October 26, 2004, examines the important relationships between institutions, trust, property rights, and the ability of entrepreneurs to participate in economic growth and development. This stimulating essay sets a foundation for much of what is discussed in this volume.

Trust is considered instrumental for economic growth, successful operation of public institutions and social cohesion. We explore how public trust in Icelandic institutions has developed during the recent tumultous financial times, including the failure of the Icelandic banking sector. Using data from Gallup-Iceland’s annual survey of individuals’ trust in institutions, we show that trust in general, and particularly towards political and financial institutions, evaporates following the crisis year of 2008. Although trust varies significantly among different demographic groups, the trend shows how the road to recovering trust in Icelandic institutions post-crisis has proven to be challenging and drawn-out. Apart from law-enforcement agencies, which were relatively unscathed by the financial calamities, no institution has managed to escape the drop in trust, nor have they re-established the pre-crisis level of trust in the minds of the public nearly a decade after the crisis. A notable personal post-crisis exception is the recently elected President of Iceland who has managed to improve trust in his office by the highest margin of all 15 public offices and institutions examined.

Fish is considered a healthy and pure food. However, modern aquaculture introduced a range of potentially controversial issues, which may impact public perceptions. The purpose of this paper is to compare consumer perceptions of the production and consumption of wild and farmed fish in Europe.

In total, 28 focus groups were conducted in the capitals of seven European countries: France, Italy, Germany, Greece, Norway, Spain and the UK, between January‐March 2009. Data were analyzed with the qualitative software Atlas/ti.

Focus group discussions centre on a broad range of themes: economic risks and benefits, environmental concerns, human health issues, trust and nature. Europeans weigh up the scientific risks and benefits of farmed versus wild fish. However, when considering non‐scientific concerns, such as trust and nature, consumers prefer wild to farmed fish. Respondents have less trust in the production and consumption of farmed fish than in their wild counterparts, as the former are perceived as unnatural and unfamiliar.

Results have implications for the development of public communication strategies. The predicted growth of aquaculture highlights the importance of communicating the risks and benefits of farmed fish and fish farming effectively. The authors' findings show that a communication needs to incorporate moral and ethical risk dimensions, as these are the distinguishing areas leading to consumer preference of wild over farmed fish.