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In a context of greater environmental uncertainty, understanding the practices and strategies adopted by the SME owner-manager to deal with it is an important topic.

Based on a questionnaire survey of 583 SME owner-managers, a cluster analysis based on the degree of perceived uncertainty was conducted.

A statistical differences across a continuum with regard to entrepreneurial orientation, information gathering, management and absorption practices, innovation and internationalization was observed. These results show that the behaviors, and strategies deployed by SME owner managers are adapted to the degree of uncertainty these individuals perceive. Moreover, these results are not linked to their individual profiles nor to those of their companies.

The results show how SME owner-managers can increase their capacity to face uncertainty by collecting different types of information from different sources, by traveling abroad, by hiring personal with diverse profiles and by dealing with situations outside their norms. Public authorities in economic development interested to promote entrepreneurial decisions are invited to produce and diffuse valuable information to reduce uncertainty perceived by owner managers to support SMEs.

This research is original in that no study has holistically examined the link between uncertainty and the strategic and organizational practices of SMEs. It also responds to political and managerial concerns to effectively support SMEs under conditions of uncertainty – contexts that are increasingly important these days.

This paper aims to expand current theories of globalisation to a consideration of its impact on the individual. Much work has been done on the impact of globalisation on social, political and economic structures. In this paper, globalisation, for the individual, reflects a re-conceptualisation of the Self/Other encounter. In order to explore this Self/Other dimension, the paper analyses the literary work of nineteenth-century writer Pierre Loti since his work begins to problematise this important motif. His work also provides insight into the effect on the individual when encountering the Other in a globalised context.

Drawing from literary criticism, the paper adopts an interpretive approach. Using the fiction and non-fiction work of Pierre Loti, an integrated psychoanalytical, postcolonial analysis is conducted to draw out possible insights into how Loti conceptualises the Other and is thus transformed himself.

The paper finds that the Self/Other encounter shifts in the era of globalisation. The blurring of the Self/Other is part of the impact of globalisation on the individual. Further, the paper argues that Loti was the first to problematise Self/Other at a point in history where the distinction seemed clear. Loti's work is instructive for tracing the dissolution of the Self/Other encounter since the themes and issues raised in his early work foreshadow our contemporary experience of globalisation.

This paper takes a specific view of globalisation through an interpretive lens. It also uses one specific body of work to answer the research question of what impact globalisation has on the individual. A broader sampling and application of theoretical strains out of the literary criticism canon would expand the parameters of this study.

This paper makes an original contribution to current theorisations of globalisation in that it re-conceptualises classical understandings of the Self/Other divide. The finding that the Self/Other divide is altered in the current era of globalisation has impact for cultural and marketing theory since it re-focuses attention on the shifting nature of identity and how we encounter the Other in our daily existence.

The objective of this paper is to provide insight into how the practice of sports, commonly known as a pastime or leisure activity, highlights the human agent as an organisational resource and pulling force, and how it can lie within the framework of general employee management policies. But which functions can sport fulfil?

In order to answer this question, qualitative surveys were conducted at ten company sites in France (Adidas France, Apple, 3M, Caisse d'Epargne, Crédit Immobilier de France, Lilly France, Lohr Industrie, Nestlé France, Steelcase International, Würth France). A total of 14 interviews with decision makers on company sport policies were conducted. The empirical data were then cross‐examined in two competitor observations: Steelcase and 3M France.

The study illustrates that sport at companies can take on multiple functions and forms: structures in situ, events, company sporting associations, sponsorship, and so forth. Its functions are often interrelated and integrated into human resources management (as training and motivational tools) and both internal and external communication policies. Furthermore, they contribute to the social policy of the company. Therefore, sport in business is a contributor to defining a company's identity by highlighting intangible and human resources.

This research, completed in large manufacturing and service companies, does not mention the range of sports actions carried out within the framework of intercultural management of multinationals. It could be extended to cover small and medium‐sized enterprises (SMEs) to verify the findings. The research does not deal with the effectiveness of sports actions on employees. Only an employee investigation on accepting management practices would permit the verbalization their feeling of belonging to a company and their job involvement.

This paper describes possibilities to evolve human relations through a sporting means. Collective mobilizing around sports attracts just as much top management as “secondary executives”. It creates network relations outside traditional work circuits and helps develop governance methods, management and human resources management practices, and the nature of human relations.

This paper shows how companies – although obsessed by economic performance – give the opportunity to empower staff through the means of sporting leisure activities for the purpose of a managerial target. This study unveils the uses and functions of sport in companies, and its associated attributes. It furthermore reveals contemporary transformations in the entrepreneurial world: new management styles and re‐enchantment of the company by diffusing the image of an entrepreneurial employee. Henceforth, the man or woman in the company is more than ever considered as a social being endowed with assets in the form of available resources for the purpose of management practices.

This paper seeks to analyse the tools and initiatives developed in the public sector in Quebec to anticipate futures challenges.

The paper surveys and analyses forward‐looking activities within governments, the public sector and institutes in Quebec.

The paper finds that Quebec is taking care of its future, especially through sustainable development policies. Strategic planning is in widespread use, boosted by administration reforms in the 1990s; strategic intelligence is gaining ground through a network gathering the main public institutions; and a promising foresight is going on.

The study provides an insight into the state of futures research in Quebec and its characteristics.

The purpose of this paper is to introduce this special issue of Management Decision and discuss the key question “Should sport be taken seriously?”.

The themes of the special issue are discussed and each paper is introduced.

Sport should be taken seriously because it has a significance beyond the field of play. It has become a commodified activity which creates and consumes wealth and can be used as a context for management research.

Rarely before has sport been taken seriously in a management research context. This guest editorial and the special issue that follows it begin that debate.

THE best description of this Indicator is published on a large folio four‐page statement written by Mr. John Maclauchlan, Chief Librarian of the Dundee Free Library, and issued on September 22nd, 1879. This sheet is headed, “ Description and Method of using Kennedy's Indicator, invented for the Dundee Free Library in January, 1875, and constantly used therein since July of that year” and contains illustrations of the counter and details of the construction of the Indicator. The following description is abstracted from it:—“This contrivance consists of a series of upright glazed frames so placed as to be easily inspected by the public at the front, or glazed side, and by the library attendants at the back. … Each frame is divided into twenty vertical columns by slips of mahogany, and each of these slips is again sub‐divided into 100 sloping slits by pieces of stiff millboard [now zinc], tightly held in saw cuts made in the sides of the mahogany slips … As the lower edge of each piece of millboard is a little above that of the next one below it, sufficient space is visible of their lower ends in front, and of their upper ends at the back of the Indicator, to receive the catalogue number of each book in the library, printed in bold figures and pasted at the end of the millboard [zinc] strips with strong paste.” Each borrower is provided with a ticket measuring 5⅜ inches by 1 inch, ruled as follows :—

There’s clear evidence that helping employees become more business literate makes a difference financially. But turning complex business plans into motivating ideas that connect with a cross‐section of employees is a challenge many organizations struggle with. This extract looks at the common principles that will help to engage your employees.

The purpose of this paper is to highlight, through a theoretical and empirical analysis, the expected effects of the use of tools and techniques of project management on the performance of SMEs in Africa.

The study uses data from a questionnaire survey of 157 SMEs in Senegal. The sample was chosen for convenience. Also, for data processing, the author mobilized descriptive statistics, factor analysis and regression analysis.

Regardless of size, SMEs use project management tools and techniques. Their use positively and significantly influences their business and social performance. Also, the size of the SME is positively and significantly associated with the use of tools and techniques; however, the results show that the older the SME, the less it uses such tools and techniques.

This research provides an overview of the tools and techniques of project management used by SMEs and their contribution to performance, everything that can support them in choosing the appropriate tools and techniques to respond to their needs. A limitation of this research is that it does not mention the tools that contribute the most to the performance of the SMEs.

Contrary to the results of some previous research studies on SMEs in Africa, showing that the way in which SMEs operate in Africa is often characterized by less use of formal management tools, for cultural and institutional reasons, this research shows that these have a very appreciable degree of openness to project management tools and techniques.

The purpose of this paper is to explore the exploitation of export information in small‐ and medium‐sized enterprises (SMEs) in the contrasting institutional contexts of France and Romania.

The qualitative approach is based on 18 semi‐directed interviews with managers in Romanian and French exporting SMEs. With an absorptive capacity (AC) perspective, this study investigates export information processing in SMEs as a beginning‐to‐end process, including antecedents, inputs, and outputs.

The efficiency of export information acquisition and assimilation in SMEs reflects the richness of their international experiences, as well as the richness of export information sources accessed in foreign settings. The transformation and exploitation of export information in SMEs takes various forms: sense‐making, decision making, and development of new export market‐related know‐how and capabilities. The AC framework appears consistent with exporting SME managers' perceptions. The managers' testimonies are generally homogeneous across both countries.

This research offers valuable insights into how SMEs can acquire relevant information and then assimilate, transform, and exploit that information. It neither establishes causality across the different dimensions of AC nor links information processing and exploitation to performance.

This research uses a dynamic AC framework to clarify export information processes. Contrary to the vast majority of existing studies that focus on a single element or phase of export information management, this study reviews the entire process, from the antecedents of information acquisition to the transformation and exploitation of export information.