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Article
Publication date: 7 June 2021

Joseph Taylor and Rickey Taylor

The purpose of this study is to examine the role of digital infrastructure in supporting compliance with travel restrictions. The purpose of this study is to examine the role of…

Abstract

Purpose

The purpose of this study is to examine the role of digital infrastructure in supporting compliance with travel restrictions. The purpose of this study is to examine the role of digital infrastructure in supporting compliance with travel restrictions. In response to the COVID-19 pandemic, countries around the world have issued “stay-at-home” orders and curtailed a variety of economic activities. As countries have adopted aggressive policies to limit the spread of COVID-19, varying levels of national infrastructure to provide internet access have limited some nations’ ability to reduce travel requirements. As national policies struggle to address public health issues, location analytics enabled by big data provide unique insights regarding the efficacy of digital infrastructure. These insights can provide valuable tools to public health officials and regulators in understanding how health recommendations are implemented within an economy.

Design/methodology/approach

This study analyzes mobile phone movement data during the first half of 2020 and finds that countries that provided greater access to internet capabilities were better able to reduce work-related mobility.

Findings

This study’s findings indicate that greater levels of digital infrastructure may better prepare countries to adapt to societal disruptions such as COVID-19.

Practical implications

This study’s findings demonstrate that public health controls regarding movement and person-to-person interaction are less likely to be effective in nations with weaker digital infrastructure, even after accounting for variation attributable to gross domestic product (GDP) and pandemic severity. This could limit public health options in developing countries when faced with future socially disruptive events and encourage national investment in digital infrastructure.

Social implications

This study’s findings highlight positive externalities associated with reducing the digital divide. Developing better digital business infrastructure globally may reduce human exposure to future pandemic risks.

Originality/value

This research demonstrates the practical development implications of analysis of aggregate data widely available through mobile technology. As institutions develop techniques to ethically and effectively analyze this data, greater opportunities to support economic development may be revealed.

Details

International Journal of Development Issues, vol. 20 no. 3
Type: Research Article
ISSN: 1446-8956

Keywords

Article
Publication date: 12 February 2018

Hyun-Woo Joung, Eun-Kyong (Cindy) Choi and James Joseph Taylor

The purpose of this paper is to examine differences of the perceived internal marketing practices (IMP), job satisfaction (JS), organizational commitment (OC) and turnover…

1519

Abstract

Purpose

The purpose of this paper is to examine differences of the perceived internal marketing practices (IMP), job satisfaction (JS), organizational commitment (OC) and turnover intention (TI) between full- and part-time employees and to incorporate employment status as a moderator in the restaurant employee turnover model.

Design/methodology/approach

The target population included current restaurant full- or part-time employees in the USA. The questionnaire was distributed to potential participants through an online survey that the company used to collect nationwide data.

Findings

Full-time employees’ perceptions of the IMP were comparably greater than those of part-time employees, and full-time employees were also more committed to the organization and had less intention to leave than their part-time counterparts. Significant moderating effects of employment status existed in the restaurant employee turnover model.

Research limitations/implications

The current study may not adequately capture the differences between full- and part-time employees by asking respondents to identify their employment status.

Practical implications

IMP should be facilitated at the management level to provide insight and value to their employees, and more attention and effort in the internal marketing and human resource practices for part-time employees are needed to have more satisfied and committed employees, and, in turn, better performance.

Originality/value

The literature on full- and part-time employees was incomplete, and there was minimal research that tested differences between full- and part-time employees in the foodservice industry.

Details

International Journal of Contemporary Hospitality Management, vol. 30 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 12 February 2018

James Joseph Taylor, Mark Bing, Dennis Reynolds, Kristl Davison and Tanya Ruetzler

Wine sales are at the highest volumes ever and warrant a robust understanding of consumption behavior. Consequently, this study aims to examine intrinsic motivational factors…

1915

Abstract

Purpose

Wine sales are at the highest volumes ever and warrant a robust understanding of consumption behavior. Consequently, this study aims to examine intrinsic motivational factors (e.g. personal attributes) – those that push the consumer toward wine products – and the extrinsic motivational product attributes (e.g. situational attributes) those that draw – or pull – the consumer toward wine products.

Design/methodology/approach

A model has been tested in which intrinsic and extrinsic motivations interacted to predict personal involvement (PI) with wine, which in turn predicted wine consumption, forming a mediated moderation model.

Findings

Support has been found for a mediated moderation model of wine consumption. Thus, this study improves the understanding of how interactive motivations are mediated by PI in their influence on wine consumption.

Research limitations/implications

The sample is limited to participants in the National Restaurant Show, and thus the results may be limited to the sample investigated.

Practical implications

The findings suggest using intrinsic and extrinsic motivational factors and PI with wine to influence marketing strategies.

Social implications

This study has helped to expand the understanding of interactive and mediating forces that drive wine consumption.

Originality/value

Although previous research proposed that motivational factors interact to predict wine consumption, this interaction has not been tested empirically prior to the current study. Therefore, this study adds new insights into wine consumption by demonstrating that intrinsic and extrinsic motivators interact to predict PI with wine, which subsequently predicts wine consumption in a holistic, mediated moderation model.

Details

International Journal of Contemporary Hospitality Management, vol. 30 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 1 February 1998

Beldam LJ, Potter LJ and J Balcombe

This was an appeal from an earlier decision of the Queens Bench Divisional Court in R v Investors Compensation Scheme ex parte Gerald Taylor (judgment date 29th November, 1996…

Abstract

This was an appeal from an earlier decision of the Queens Bench Divisional Court in R v Investors Compensation Scheme ex parte Gerald Taylor (judgment date 29th November, 1996) which has already been considered in this journal (see ‘Timing was crucial for ICS claim’, Vol. 5(2), Journal of Financial Regulation and Compliance 1997 at p. 178).

Details

Journal of Financial Regulation and Compliance, vol. 6 no. 2
Type: Research Article
ISSN: 1358-1988

Article
Publication date: 1 March 1997

Charles D. Wrege, Ronald G. Greenwood and Regina Greenwood

Outlines a new method of discovering original documents related to management history. Uses seemingly insignificant statements in books, articles or original documents to locate…

1122

Abstract

Outlines a new method of discovering original documents related to management history. Uses seemingly insignificant statements in books, articles or original documents to locate documents not listed on any computer database or public archive records, but which are undiscovered in attics or basements. The method involves the use of sources not commonly used by management scholars: obituaries, wills, cemetery records, deeds, land‐ownership maps, city directories and court records. Provides two examples to illustrate the discovery of actual documents: (1) the discovery of ten years of correspondence between F.W. Taylor and S. Thompson on the time required to do work, and (2) new evidence on F.W. Taylor’s interest in high‐heat treatment of tool steel leading to high‐speed steel and in shovels and shovelling. Finally presents new evidence on Taylor’s secret agreement with Bethlehem Steel to give favourable testimony in a patent case in exchange for a free licence for the high‐speed steel process Taylor had sold to Bethlehem for more than $50,000 in 1901.

Details

Journal of Management History, vol. 3 no. 1
Type: Research Article
ISSN: 1355-252X

Keywords

Article
Publication date: 5 July 2021

Loretta Bellato and Joseph M. Cheer

Using case study analysis, this paper aims to examine the application of capacity development perspectives, critical towards urban tourism that is inclusive and regenerative.

1139

Abstract

Purpose

Using case study analysis, this paper aims to examine the application of capacity development perspectives, critical towards urban tourism that is inclusive and regenerative.

Design/methodology/approach

The study design used a mixed qualitative methods approach underpinned by the inclusive tourism development framework following Scheyvens and Biddulph (2017). This comprised in-depth interviews, focus groups and observational research. A community-based approach was adopted in a diverse cultural and socio-economic field setting.

Findings

The findings demonstrate that people who are marginalised hold valuable tacit knowledge and unique skills that can complement expert tourism knowledge and contribute to the development of more sustainable places and inclusive communities. This finding challenges claims that capacity development must occur before their participation. Local government, alongside non-government organisations and community groups, were found to have a significant role to play in ensuring that residents and people who are marginalised are included in sustainable tourism development.

Originality/value

This study contributes to the burgeoning discourse regarding stakeholder capacity development and readiness for inclusion in urban tourism initiatives. Importantly, regenerative development approaches are applied within the gambit of capacity development making this a unique attempt to integrate stakeholders into the design and implementation of tourism planning processes that uphold inclusive and regenerative priorities.

Details

International Journal of Tourism Cities, vol. 7 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 1 July 2020

Sean Creaney

The purpose of this paper is to explore young people's experiences of youth justice supervision with particular reference to the efficacy of participatory practices. This paper is…

Abstract

Purpose

The purpose of this paper is to explore young people's experiences of youth justice supervision with particular reference to the efficacy of participatory practices. This paper is based on findings from a study concerning the extent and nature of children’s participation in decision-making in youth justice. The paper uses Bourdieu’s concept of habitus, as a heuristic/practical device, to investigate children’s ability to express agency and shape or influence the content and format of interventions and approaches in youth justice.

Design/methodology/approach

The researcher’s interest in understanding the perceptions and experiences of youth justice supervision led to the adoption of the qualitative approach and specifically in-depth interviews and participant observations. The researcher interviewed front-line professionals (n = 14), operational managers (n = 6) and children under youth justice supervision (n = 20). This study involved 15 months of fieldwork undertaken between 2016 and 2017 at a youth offending service in England.

Findings

Several young people were seeking to exert minimal energy to achieve a type of passive compliance with court order requirements, adopting a “ready-to-conform” mindset. Professionals were concerned that they were also participating in this type of “game playing”.

Practical implications

A relationship-based practice that is conducive to meaningful participation can help to facilitate positive changes to lifestyles and circumstances. This paper exposes its pivotal role in bolstering children’s involvement in supervision, reducing passive compliance and preventing inauthentic transactional arrangements from forming.

Originality/value

In spite of the significant interest in the work of Pierre Bourdieu, his “thinking tools” have seldom been used to investigate the experiences, attitudes and behaviours of youth justice professionals and those under youth offending team supervision at.

Details

Safer Communities, vol. 19 no. 3
Type: Research Article
ISSN: 1757-8043

Keywords

Article
Publication date: 30 October 2009

Machteld van den Heuvel, Evangelia Demerouti, Bert H.J. Schreurs, Arnold B. Bakker and Wilmar B. Schaufeli

The purpose of this paper is first, to test the validity of a new scale measuring the construct of meaning‐making, defined as the ability to integrate challenging or ambiguous…

3861

Abstract

Purpose

The purpose of this paper is first, to test the validity of a new scale measuring the construct of meaning‐making, defined as the ability to integrate challenging or ambiguous situations into a framework of personal meaning using conscious, value‐based reflection. Second, to explore whether meaning‐making is distinct from other personal resources (self‐efficacy, optimism, mastery, meaning in life), and coping (positive reinterpretation, acceptance). Third, to explore whether meaning‐making facilitates work engagement, willingness to change, and performance during organizational change.

Design/methodology/approach

Cross‐sectional survey‐data were collected from 238 employees in a variety of both public and private organizations.

Findings

Confirmatory factor analyses showed that meaning‐making can be distinguished from other personal resources, coping and meaning in life. Regression analyses showed that meaning‐making is positively related to in‐role performance and willingness to change, but not to work engagement, thereby partly supporting the hypotheses.

Originality/value

The paper focuses on meaning‐making that has not yet been studied empirically in organizational change settings. It shows that the new construct of psychological meaning‐making is related to valuable employee outcomes including in‐role performance and willingness to change. Meaning‐making explains variance over and above other personal resources such as self‐efficacy, optimism, mastery, coping and meaning in life.

Details

Career Development International, vol. 14 no. 6
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 1 February 2003

Ahmad Jamal and Kamal Naser

Customer satisfaction is a significant issue for most marketers. Previous research has identified various factors that determine customer satisfaction in retail banking sector in…

2539

Abstract

Customer satisfaction is a significant issue for most marketers. Previous research has identified various factors that determine customer satisfaction in retail banking sector in Western countries. The current paper reports findings from a survey, which looked into determinants of customer satisfaction in the retail banking in Pakistan. A total of 300 questionnaires were randomly distributed to customers of a specific bank in Pakistan. Results indicate that there was a strong relationship between service quality and customer satisfaction. There was, however, no relationship between customer satisfaction and tangible aspects of the service environment. The paper discusses implications for bank management.

Details

International Journal of Commerce and Management, vol. 13 no. 2
Type: Research Article
ISSN: 1056-9219

Article
Publication date: 1 March 2009

Teresa Joy Clay

The passage of the Indian Gaming Regulatory Act of 1988 has allowed Native American tribes a new form of revenue generation. This new source of revenue facilitates entry into the…

Abstract

The passage of the Indian Gaming Regulatory Act of 1988 has allowed Native American tribes a new form of revenue generation. This new source of revenue facilitates entry into the U.S. political system and furthers the attainment of self-governance and economic development goals on reservations as demonstrated through educational achievement. While several works exist regarding benefits reaped by indigenous populations in the United States as a whole, the academic literature regarding the impact of reservation gaming on educational achievement is sorely lacking for Arizona. This study evaluates the role of Indian gaming revenue as a catalyst for self-governance, by answering the question: has the passage of the Indian Gaming Regulatory Act of 1988 made a difference in educational achievement for Native American tribes in the State of Arizona? The outcomes of this study will prove beneficial to Public Administration as evidence of the impacts of reservation gaming and its consequent policy externalities will enhance policy makers’ ability to implement and maintain an effective policy regarding Native American education achievement.

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 21 no. 1
Type: Research Article
ISSN: 1096-3367

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