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Publication date: 19 February 2024

Quoc Trung Tran

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Dividend Policy
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ISBN: 978-1-83797-988-2

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Publication date: 29 November 2023

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The Emerald Handbook of Research Management and Administration Around the World
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ISBN: 978-1-80382-701-8

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Publication date: 15 May 2023

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Pandemic Pedagogy: Preparedness in Uncertain Times
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ISBN: 978-1-80071-470-0

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Publication date: 28 June 2023

Xinru Liu and Honggen Xiao

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Poverty and Prosperity
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ISBN: 978-1-80117-987-4

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Publication date: 8 April 2024

Amaresh Panda and Sanjay Mohapatra

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The Online Healthcare Community
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ISBN: 978-1-83549-141-6

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Publication date: 27 July 2023

Oswald A. J. Mascarenhas, Munish Thakur and Payal Kumar

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A Primer on Critical Thinking and Business Ethics
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ISBN: 978-1-83753-308-4

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Publication date: 30 June 2023

Lisa M. Given, Donald O. Case and Rebekah Willson

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Looking for Information
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ISBN: 978-1-80382-424-6

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Publication date: 8 February 2024

Girol Karacaoglu

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Resilient Democratic Governance
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ISBN: 978-1-83549-281-9

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Publication date: 30 November 2023

Cameron Hauseman

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The Emotional Life of School-Level Leaders
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ISBN: 978-1-83753-137-0

Open Access
Article
Publication date: 14 March 2024

Elia John

The purpose of this paper is to investigate the influence of entrepreneurs’ social competence (SC) on small and medium-sized enterprise (SME) performance.

Abstract

Purpose

The purpose of this paper is to investigate the influence of entrepreneurs’ social competence (SC) on small and medium-sized enterprise (SME) performance.

Design/methodology/approach

Primary data of 250 manufacturing SMEs were collected through a survey method. The influence of SC on performance was tested using structural equation modelling (SEM).

Findings

Overall, the findings suggest that SC dimensions have a positive influence on SME performance in terms of nonfinancial perspective. More clearly, the findings show that out of five dimensions of SC, which include social adaptability, social perception, social expressiveness, persuasiveness and impression management; social perception, persuasiveness and impression management have direct effect on customer perspective; persuasiveness, social expressiveness and social adaptability have a direct influence on internal business processes and social adaptability, social perception, impression management and social expressiveness are directly related with learning and growth. Contrary to expectations though, social perception and social adaptability were significantly and negatively associated with internal business processes and customer perspective, respectively, while there was no significant correlation between social expressiveness, persuasiveness and impression management with customer perspective, business processes and learning and growth in that order.

Practical implications

The current study affirms that SMEs managed by entrepreneurs and managers who possess high levels of SC, may have a better performance compared to those operated by entrepreneurs with low levels of SC. This justifies a need for SME entrepreneurs and managers to work hard to improve their SC capabilities.

Originality/value

This study is pertinent and unique because, it extensively examines each of the five dimensions of SC in relation to nonfinancial indicators of SME performance. Besides, the study also provides additional evidence of the impact of SC on SME performance by suggesting that entrepreneurs who are socially competent are more likely to own highly successful ventures.

Details

IIM Ranchi journal of management studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2754-0138

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