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Article
Publication date: 1 October 2003

James V. Koch

Despite still having many supporters and much use outside higher education, total quality management (TQM) has had a remarkably small impact on colleges and universities. While…

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Abstract

Despite still having many supporters and much use outside higher education, total quality management (TQM) has had a remarkably small impact on colleges and universities. While numerous institutions of higher education have sponsored “quality” initiatives, nearly all of these have focused on non‐academic activities. Thus, higher education TQM has concentrated on processes such as registration, physical plant, bill paying, and purchasing. It has ignored the most critical questions facing the academy such as faculty tenure, curriculum, tuition and fee levels vis‐à‐vis scholarship assistance. TQM has had virtually nothing to say about these matters. Two‐thirds of institutions that began TQM projects in the 1990s abandoned them because the vast majority have been failures. Why? Because TQM has failed to address the most important issues. Nor, because of the nature of academic culture and the difficulty of defining the precise nature of higher education, is it ever likely to do so. TQM’s time has come and passed in higher education.

Details

The TQM Magazine, vol. 15 no. 5
Type: Research Article
ISSN: 0954-478X

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Article
Publication date: 1 October 2006

Mohamed A. Youssef, Salem M. Al‐Ghamdi, James V. Koch and Tom Dolan

The main purpose of this study is to examine the impact of the country in which a manufacturing plant is located on its ability to achieve one or more of the ISO certifications…

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Abstract

Purpose

The main purpose of this study is to examine the impact of the country in which a manufacturing plant is located on its ability to achieve one or more of the ISO certifications, and the extent to which six other quality management practices have been implemented. It also examines the impact of achieving world class manufacturing status (WCM) on product quality. Product quality was measured by finished‐product first‐pass yield, scrap and rework costs, and warranty costs as percentages of sales.

Design/methodology/approach

The analyses are based on empirical data collected from more than 2900 manufacturing plants in the USA Canada, and Mexico.

Findings

The results show that there are significant differences in the plants' efforts to achieve quality certifications. Significant differences were also found in the extent to which six other quality management techniques are implemented. More important, our results show that there are significant differences in product quality performance among plants with different levels of progress toward achieving WCM status.

Originality/value

The findings of this study have many implications for both academic and practitioners who are interested in studying the impact of ISO 9000 and Quality Management practices.

Details

International Journal of Quality & Reliability Management, vol. 23 no. 8
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 1 December 2004

Hussein Ebied

Recent reports on accounting education have observed that an increasing difference exists between what students are being taught and what accounting practitioners actually do…

Abstract

Recent reports on accounting education have observed that an increasing difference exists between what students are being taught and what accounting practitioners actually do. Yet, despite such criticisms of accounting education, methods exist that help blend study and practice more effectively. Included among the methods are accounting internships and related cooperative work‐ study programs. This study was conducted at the college of Business and Economics, United Arab Emirates University to investigate the effect of student internships on subsequent academic performance. The post‐internship course performance of students with accounting internship experience was compared to that of non‐internship students matched on the basis of grade point averages (GPA) and credit hours completed. The results indicated that the internship students performed significantly better than the non‐internship students in accounting courses, and in overall GPA subsequent to the internship semester. These findings contradict prior research and support accounting internships as tools to enhance students’ knowledge and motivation.

Details

Journal of Economic and Administrative Sciences, vol. 20 no. 2
Type: Research Article
ISSN: 2054-6238

Keywords

Book part
Publication date: 19 August 2019

Peter J. Boettke

Nancy Maclean’s Democracy in Chains (2017) is an attempt to provide a narrative arc for the rise of free market ideas in political action during the second half of the twentieth…

Abstract

Nancy Maclean’s Democracy in Chains (2017) is an attempt to provide a narrative arc for the rise of free market ideas in political action during the second half of the twentieth century and into the first decades of the twenty-first century. The central character in her narrative is neither F.A. Hayek nor Milton Friedman, let alone Adam Smith or Ludwig von Mises, but James M. Buchanan, the 1986 Nobel Prize winner in economics. MacLean argues that rather than extol the virtues of the market economy as Hayek and Friedman did before him, Buchanan focused on the dysfunctions of politics. Due to a series of argumentative fallacies and failures that follow from her ideological blinders, I argue that MacLean’s attempt is a missed opportunity to seriously engage some very pressing issues in public choice and political economy and understand how James Buchanan attempted to resolve them in a democratic manner. As such, Democracy in Chains is not only a mischaracterization of Buchanan and his project but also a poignant lesson to us all about how ideological blinders can subvert even the sincerest effort to unearth truth in the social sciences and the humanities.

Details

Including a Symposium on Ludwig Lachmann
Type: Book
ISBN: 978-1-78769-862-8

Keywords

Book part
Publication date: 19 August 2019

Ross B. Emmett

A review of Nancy MacLean’s Democracy in Chains: The Deep History of the Radical Right’s Stealth Plan for America focuses on the implications of her historiographic method in…

Abstract

A review of Nancy MacLean’s Democracy in Chains: The Deep History of the Radical Right’s Stealth Plan for America focuses on the implications of her historiographic method in reading Jim Buchanan’s work and the resulting failure to take seriously the underlying framework of constitutional political economy that informed both Jim Buchanan’s and Frank H. Knight’s work. MacLean’s historiography is that of social movement history, which sublimates the interests and motivations of the individual to that of the movement. The real scholar disappears into simply an agent of the movement’s master plan. Because MacLean is suspicious of the movement she believes Buchanan to be part of, his work is interpreted solely in light of what she assumes to be the master plan. In particular, she ignores Buchanan’s habit of returning to key themes in order to develop new modes of analysis. MacLean focuses solely on his public choice work, ignoring the latter developments of constitutional economics and even moral order.

Two issues in MacLean’s account are the focus on the review. The first is simply a research mistake that she drew unwarranted conclusions from regarding Buchanan’s connection to the “massive resistance” movement against desegregation of Virginia public schools. The second issue reveals MacLean’s unwillingness to consider the changes in Buchanan’s scholarship over his career. Taken together, the issues indicate that she refused to read Buchanan on his own terms in order to understand the progress of his work, even if she disagreed with him at the end.

Details

Including a Symposium on Ludwig Lachmann
Type: Book
ISBN: 978-1-78769-862-8

Keywords

Article
Publication date: 1 October 1901

The great difficulties which attach to the fixing of legal standards of composition for food products have now to be grappled with by the Departmental Committee appointed by the…

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Abstract

The great difficulties which attach to the fixing of legal standards of composition for food products have now to be grappled with by the Departmental Committee appointed by the Board of Agriculture to consider and determine what regulations should be made by the Board, under Section 4 of the Sale of Food and Drugs Act, 1899, with respect to the composition of butter. As we predicted in regard to the labours of the Milk and Cream Standards Committee, so we predict now that the Butter Committee will be unable to do more than to recommend standards and limits, which, while they will make for the protection of the public against the sale of grossly adulterated articles, will certainly not in any way insure the sale of butter of really satisfactory, or even of fair, composition. Standards and limits established by law for the purposes of the administration of criminal Acts of Parliament must of necessity be such as to legalise the sale of products of a most inferior character, to which the term “genuine” may still by law be applied as well as to legalise the sale of adulterated and sophisticated products so prepared as to come within the four corners of the law. It is, of course, an obvious necessity that official standards and limits should be established, and the Board of Agriculture are to be congratulated upon the manner in which they are endeavouring to deal with these extremely knotty problems; but it is important that misconception on the part of the public and the trade with respect to the effect of the regulations to be made should be as far as possible prevented. All that can be hoped for is that the conclusions at which the Committee may find themselves compelled to arrive will not be such as to place too high and too obvious a premium upon the sale of those inferior and scientifically‐adulterated products which are placed in such enormous quantities on the food market.

Details

British Food Journal, vol. 3 no. 10
Type: Research Article
ISSN: 0007-070X

Abstract

Details

Including a Symposium on Ludwig Lachmann
Type: Book
ISBN: 978-1-78769-862-8

Book part
Publication date: 13 August 2018

Robert L. Dipboye

Abstract

Details

The Emerald Review of Industrial and Organizational Psychology
Type: Book
ISBN: 978-1-78743-786-9

Article
Publication date: 8 May 2018

Bradley James Koch and Pamela L.T. Koch

The purpose of this paper is to examine the relationship among joint venture survival in Sichuan and two types of trust: intangible trust and tangible trust. Intangible trust…

Abstract

Purpose

The purpose of this paper is to examine the relationship among joint venture survival in Sichuan and two types of trust: intangible trust and tangible trust. Intangible trust encapsulates the internal affective aspects of trust, whereas tangible trust captures the external and more easily visible willingness to commit resources to the partnership.

Design/methodology/approach

The primary data used in this research are based on surveys conducted in 2002-2003 of 274 foreign invested firms in Sichuan province and are from a follow-up investigation of firm survival in 2009.

Findings

The results show that both intangible trust and tangible trust are significant in predicting survival in joint ventures seven years into the future. In addition, the authors explore determinates of intangible and tangible trust. Management control had no impact on intangible trust, but it had a significant positive impact on tangible trust via the presence of a foreign general manager. Cultural distance had the expected negative effect on intangible trust, but an unanticipated positive influence on tangible trust.

Originality/value

The main contribution of this research is establishing a link between measures of trust taken in 2002 with a performance measure from 2009. Trust today, whether it is tangible or intangible, predicts performance in the future. The majority of prior research linked a current measure of trust with a current measure of performance, which blurs the trust and performance relationship, as it is likely that the relationship is reciprocal and higher levels of trust may be the result of good performance just as much as good performance is a result of higher levels of trust.

Details

Journal of Asia Business Studies, vol. 12 no. 2
Type: Research Article
ISSN: 1558-7894

Keywords

Book part
Publication date: 19 August 2019

David Ellerman

Nancy MacLean’s book, Democracy in Chains, raised questions about James M. Buchanan’s commitment to democracy. This chapter investigates the relationship of classical liberalism…

Abstract

Nancy MacLean’s book, Democracy in Chains, raised questions about James M. Buchanan’s commitment to democracy. This chapter investigates the relationship of classical liberalism in general and of Buchanan in particular to democratic theory. Contrary to the simplistic classical liberal juxtaposition of “coercion vs. consent,” there have been from Antiquity onward voluntary contractarian defenses of non-democratic government and even slavery – all little noticed by classical liberal scholars who prefer to think of democracy as just “government by the consent of the governed” and slavery as being inherently coercive. Historically, democratic theory had to go beyond that simplistic notion of democracy to develop a critique of consent-based non-democratic government, for example, the Hobbesian pactum subjectionis. That critique was based firstly on the distinction between contracts or constitutions of alienation (translatio) versus delegation (concessio). Then, the contracts of alienation were ruled out based on the theory of inalienable rights that descends from the reformation doctrine of inalienability of conscience down through the Enlightenment to modern times in the abolitionist and democratic movements. While he developed no theory of inalienability, the mature Buchanan explicitly allowed only a constitution of delegation, contrary to many modern classical liberals or libertarians who consider the choice between consent-based democratic or non-democratic governments (e.g., private cities or shareholder states) to be a pragmatic one. But Buchanan seems to not even realize that his at-most delegation dictum would also rule out the employer–employee or human rental contract which is a contract of alienation “within the scope of the employment.”

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