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The purpose of this paper is to present management techniques in the healthcare sector through lean office.

A case study approach is adopted, with data collected in the Brazilian military organization.

The findings identify several ways to apply lean concepts outside manufacturing. From this, a future lean office health state design will be proposed.

The lean office health proposal has to be tested in other organizations to confirm this case study. While this may limit the generalization of the findings, there is value in demonstrating the benefits modern lean office techniques can bring to the developing world healthcare.

The paper shows that lean office health techniques can provide benefits to healthcare in developing countries' hospitals and others.

The value of the paper arises from providing a detailed analysis of a healthcare lean office in the developing world. There have been only a small number of other studies published in the literature about lean office health.

The purpose of this paper is to present the role of aspects related to public leadership in the actions developed by three state universities in São Paulo (Brazil) in the context of the COVID-19 pandemic, namely the University of Campinas (Unicamp), University of São Paulo (USP) and São Paulo State University (Unesp).

Since this is a viewpoint article, part of the information presented is characterized by the authors' points of view. It should be highlighted, however, that the information provided is based on searches in scientific bases, institutional websites and published press reports.

According to the authors, aspects of public leadership are being properly employed by the public servants of the analyzed universities, resulting in the positive actions that have been implemented.

There is no existing literature on public leadership in these Brazilian universities during the COVID-19 pandemic.