Search results
1 – 10 of over 228000Presents a discussion on the importance of management information systems in management. It explains the role of information, as an essential tool for managers in planning and…
Abstract
Presents a discussion on the importance of management information systems in management. It explains the role of information, as an essential tool for managers in planning and decision making. It describes MIS as a well co‐ordinated information system, a database that is to provide management with needed information to plan and make decisions. Modern technology has further made the resort to MIS in management imperative because of the changing circumstances and environment. Also identifies some problems which can hinder effective use of MIS. These are lack of management involvement in the design; poor appreciation of mangement support. Finally, recommends that organizations, both private and public; commercial and non‐commercial should endeavour to set up an MIS unit in their organizations so that adequate information can be put at the disposal of their management.
Details
Keywords
This paper presents the major findings of recently completed research in the UK concerning the attributes of information as an asset and its impact on organisational performance…
Abstract
This paper presents the major findings of recently completed research in the UK concerning the attributes of information as an asset and its impact on organisational performance. The research study employed an automated information asset- and attribute-scoring grid exercise and semi-structured open-ended interviews with 45 senior UK managers in four case study organisations. The information asset-scoring grid was developed to provide a simple visual representation of information assets and attributes using Excel charts. The semi-structured open-ended interviews aimed to identify the attributes of information assets considered significant by 45 senior UK managers and to explore relevant issues such as the value of information and organisational effectiveness.
Abstract
Details
Keywords
Aki Jääskeläinen, Virpi Sillanpää, Nina Helander, Riikka-Leena Leskelä, Ira Haavisto, Valtteri Laasonen and Paulus Torkki
This study aims to report the design and testing of a maturity model for information and knowledge management in the public sector, intended for use in frequent monitoring, trend…
Abstract
Purpose
This study aims to report the design and testing of a maturity model for information and knowledge management in the public sector, intended for use in frequent monitoring, trend analysis and in-depth analysis of the contemporary information and knowledge management practices of an organization.
Design/methodology/approach
A design science approach was used to develop the proposed model. Creation of the model was based on an extensive literature review. Testing of the model was implemented as a survey receiving 37 responses from nine organizations organizing and purchasing public services.
Findings
The study presents four alternative profiles for an organization’s status, novice, experimenter, facilitator and advanced exploiter, and investigates the differences between these profiles on the basis of the empirical data gathered. The model was found to be both a valid and practical way to determine the state of an organization’s information and knowledge management and identify development needs.
Research limitations/implications
Testing was conducted in the Finnish public sector and further studies applying the model could be implemented in other countries. The model presented was designed specifically for the public sector and more research is needed to test its applicability in the private sector.
Originality/value
Maturity models are useful when evaluating information and knowledge management status in an organization, and beneficial for improving organizational performance. The proposed maturity model combines the fields of knowledge management and information management and contributes to the literature with an overarching maturity model that includes a dimension of satisfaction with the organizational maturity level. While many earlier models originate from the consultancy business, the model presented here was also designed for research purposes and tested in practice.
Details
Keywords
Elisha Ondieki Makori and Norak Mauti Osebe
The purpose of this paper is to focus on Koha enterprise resource planning system and its potential impact on information management organizations in Kenya against the risks and…
Abstract
Purpose
The purpose of this paper is to focus on Koha enterprise resource planning system and its potential impact on information management organizations in Kenya against the risks and myths associated with the solution.
Design/methodology/approach
The study focused on selected scan and analysis of information management organizations using Koha enterprise resource planning system in addition to document or desk review analysis. Expert opinions and ideas of information professionals, especially information systems and information leaders, also provided vital knowledge.
Findings
Koha enterprise resource planning system as the premier and leading free and open-source software is transforming and integrating information services in knowledge-based organizations. Driving significant forces include economical benefits, global customer base, free use and distribution, technical and online support, compatibility and integration with other technologies and global access to information and organization of knowledge. The study also established that the risks and myths associated with the system such as compatibility and integration with other technological solutions are no longer possible challenges. Koha provides business intelligence and cloud computing solutions over proprietary or commercial systems for managing and supporting information in organizations.
Research limitations/implications
This study purposively focused on selected information and knowledge management organizations using the Koha free and open-source enterprise resource planning system in addition to expert opinions and ideas of stakeholders in the information industry.
Practical implications
Koha enterprise resource planning system provides alternative solutions to information organizations already burdened with limited financial resources. In addition, it proves to the entire world that the solution that was developed for rural and small-based information organizations has developed into a leading knowledge enterprise resource planning solution. In information management organizations, Koha enterprise resource planning system is the strategic asset whose growth and use has increased tremendously across the globe.
Social implications
Potential widespread application and usage of the Koha enterprise resource system that was initially developed for rural and small information organizations is proof enough that the free and open-source software movement can produce best solutions that are economically viable over proprietary systems. Significant impact of the enterprise system across the globe indicates that information management organizations, information professionals and leaders are satisfied with the system.
Originality/value
In the knowledge-based economy, where technological systems and solutions are fundamental for quality delivery of services to the customers, information professionals must and as always provide the necessary technology, leadership and management qualities. Across the world, Koha free and open-source enterprise resource planning system is increasingly gaining momentum in information management organizations, and Kenyan information professionals are no exception.
Details
Keywords
Harrison Stewart and Jan Jürjens
The aim of this study is to encourage management boards to recognize that employees play a major role in the management of information security. Thus, these issues need to be…
Abstract
Purpose
The aim of this study is to encourage management boards to recognize that employees play a major role in the management of information security. Thus, these issues need to be addressed efficiently, especially in organizations in which data are a valuable asset.
Design/methodology/approach
Before developing the instrument for the survey, first, effective measurement built upon existing literature review was identified and developed and the survey questionnaires were set according to past studies and the findings based on qualitative analyses. Data were collected by using cross-sectional questionnaire and a Likert scale, whereby each question was related to an item as in the work of Witherspoon et al. (2013). Data analysis was done using the SPSS.3B.
Findings
Based on the results from three surveys and findings, a principle of information security compliance practices was proposed based on the authors’ proposed nine-five-circle (NFC) principle that enhances information security management by identifying human conduct and IT security-related issues regarding the aspect of information security management. Furthermore, the authors’ principle has enabled closing the gap between technology and humans in this study by proving that the factors in the present study’s finding are interrelated and work together, rather than on their own.
Research limitations/implications
The main objective of this study was to address the lack of research evidence on what mobilizes and influences information security management development and implementation. This objective has been fulfilled by surveying, collecting and analyzing data and by giving an account of the attributes that hinder information security management. Accordingly, a major practical contribution of the present research is the empirical data it provides that enable obtaining a bigger picture and precise information about the real issues that cause information security management shortcomings.
Practical implications
In this sense, despite the fact that this study has limitations concerning the development of a diagnostic tool, it is obviously the main procedure for the measurements of a framework to assess information security compliance policies in the organizations surveyed.
Social implications
The present study’s discoveries recommend in actuality that using flexible tools that can be scoped to meet individual organizational needs have positive effects on the implementation of information security management policies within an organization. Accordingly, the research proposes that organizations should forsake the oversimplified generalized guidelines that neglect the verification of the difference in information security requirements in various organizations. Instead, they should focus on the issue of how to sustain and enhance their organization’s compliance through a dynamic compliance process that involves awareness of the compliance regulation, controlling integration and closing gaps.
Originality/value
The rapid growth of information technology (IT) has created numerous business opportunities. At the same time, this growth has increased information security risk. IT security risk is an important issue in industrial sectors, and in organizations that are innovating owing to globalization or changes in organizational culture. Previously, technology-associated risk assessments focused on various technology factors, but as of the early twenty-first century, the most important issue identified in technology risk studies is the human factor.
Details
Keywords
This paper aims to gain insights about information management practices in public health-care organizations in Kuwait and offer recommendations to improve these practices.
Abstract
Purpose
This paper aims to gain insights about information management practices in public health-care organizations in Kuwait and offer recommendations to improve these practices.
Design/methodology/approach
This study involves secondary analysis of quantitative and qualitative accreditation-related data pertaining to the compliance with the Information Management standard at seven public tertiary health-care facilities over two accreditation cycles.
Findings
Overall, organizations improved their compliance with the Information Management standard. However, issues exist with effectively and efficiently transmitting data, aggregating clinical and administrative data and using the information for both strategic planning and quality improvement initiatives.
Research limitations/implications
The analysed data set does not provide information about the improvements done between the accreditation cycles. Caution should be applied before assuming generalizability of the results, considering the context and social constructs around the health-care system is essential.
Practical implications
Compliance with predetermined criteria through accreditation can improve information management practices. Without proper management of information at health-care facilities, achieving safe and effective patient care is futile. The role of health information technology (IT) should not be sidelined; robust health IT solutions can help support good information management practices thereby improving care quality and aiding health-care reform.
Originality/value
Concerning information management, health-care organizations providing focused services have clear advantages over organizations providing general care services. Considering the type of care organization (general vs specialized) can provide insights into how information management practices can affect the operations of the organization.
Details
Keywords
Claudia Ringel‐Bickelmaier and Marc Ringel
The purpose of this paper is to review the approaches of international organizations to fostering knowledge management.
Abstract
Purpose
The purpose of this paper is to review the approaches of international organizations to fostering knowledge management.
Design/methodology/approach
Two different approaches are used: First, presenting case studies on the United Nations Development Programme, the UN Economic Commission for Asia and the Pacific, the World Bank, the International Atomic Energy Agency, the OECD and the European Commission. Second, evaluation of the progress of the respective approaches by using common test criteria for knowledge management implementation established in the literature.
Findings
It was found that all the institutions covered in this contribution have passed the stage of information management and have put active knowledge management systems in place. However, a structured and systematic management of implicit and external knowledge can be found to a lesser extent. Only a few international organizations like UNDP or the World Bank have pushed their knowledge management systems to integrate both internal and external, explicit and implicit knowledge. The results show clearly that most international organizations still show much room for improvement regarding their information and knowledge management system.
Research limitations/implications
The study was the first of its kind to look into information and knowledge management in international organizations. The contribution can be used as a starting‐point for further in‐depth work and as a blueprint for designing knowledge management systems in other international bodies.
Practical implications
The findings from the study may be used by various practitioners including knowledge managers in international organizations, knowledge management professionals and university researchers.
Originality/value
The paper represents the first documented attempt to review information and knowledge management in international organizations.
Details
Keywords
This paper aims to report on empirical research that investigated the records management practices of two motor sport community-based organisations in Australia.
Abstract
Purpose
This paper aims to report on empirical research that investigated the records management practices of two motor sport community-based organisations in Australia.
Design/methodology/approach
This multi-method case study was conducted on the regulator of motor sport, the Confederation of Australian Motor Sport Ltd (CAMS) and one affiliated historic car club, the Vintage Sports Car Club (VSCC), in Western Australia. Data were gathered using an online audit tool and by interviewing selected stakeholders in these organisations about their organisation’s records management practices.
Findings
The findings confirm that these organisations experience significant information management challenges, including difficulty in capturing, organising, managing, searching, accessing and preserving their records and archives. Hence, highlighting their inability to manage records advocated in the best practice Standard ISO 15489. It reveals the assumption of records management roles by unskilled members of the group. It emphasises that community-based organisations require assistance in managing their information management assets.
Research limitations/implications
This research focused on the historic car clubs; hence, it did not include other Australian car clubs in motor sport. Although four historical car clubs, one in each Australian state, were invited to participate, only the VSCC participated. This reduced the sample size to only one CAMS-affiliated historical car club in the study. Hence, further research is required to investigate the records management practices of other CAMS affiliated car clubs in all race disciplines and to confirm whether they experienced similar information management challenges. Comments from key informants in this project indicated that this is likely the case.
Practical implications
The research highlights risks to the motor sport community’s records and archives. It signals that without leadership by the sport’s governing body, current records and community archives of CAMS and its affiliated car clubs are in danger of being inaccessible, hence lost.
Social implications
The research highlights the risks in preserving the continuing memory of records and archives in leisure-based community organisations and showcases the threats in preserving its cultural identity and history.
Originality/value
It is the first study examining records management practices in the serious leisure sector using the motor sport community.
Details
Keywords
Abhishek Narain Singh, M.P. Gupta and Amitabh Ojha
Despite many technically sophisticated solutions, managing information security has remained a persistent challenge for organizations. Emerging IT/ICT media have posed new…
Abstract
Purpose
Despite many technically sophisticated solutions, managing information security has remained a persistent challenge for organizations. Emerging IT/ICT media have posed new security challenges to business information and information assets. It is felt that technical solutions alone are not sufficient to address the information security challenge. It has been argued that organizations also need to consider the management aspects of information security. Consequently, literature, especially in the last decade, has witnessed various scholarly works in this direction. Therefore, a synthesis exercise is required to bring clarity on categorizing the issues of organizational information security management (ISM) to take the research forward. The purpose of this paper is to identify management factors that address organizational information security challenges.
Design/methodology/approach
Using a mix method approach, the paper adopts the qualitative (keyword analysis and experts’ opinion) and quantitative (questionnaire survey) research routes. Exploratory factor analysis is conducted to find out the key factors of organizational ISM.
Findings
The paper categorizes various organizational ISM functions into ten factors. Spanning across three levels (strategic, tactical and operational), these factors cover various management issues of organizational ISM.
Originality/value
The paper takes the ISM literature forward by statistically validating the key management factors of organizational ISM. The study outcome should help to draw the attention of organizations toward the managerial challenges of organizational ISM.
Details