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There have been plenty of emergencies occurred in tourism all over the world in recent years. These events and disasters have brought the tourists and relevant organizations enormous loss of life and property. The main reasons are the lack of holistic coordination among different departments and response for social responsibility. In the process of prevention and response of tourism emergency, the local governments need to take synergic action. Meanwhile, the positive participation in the tourism emergency rescue is one of the ways to share social responsibility. This paper aims to examine the early-warning management of regional tourism emergencies, in order to minimize the loss on both tourists' life and money, from the perspective of systematic thinking.

The paper establishes a regional tourism emergency response model based on holistic assessment approach and Bayesian network technology. It analyzes most critical factors of regional tourism emergency and the mutual influence among them. Thereafter, it employs the Bayesian network technology to assess the influence of several factors on the final magnitude of casualties holistically. Based on this, the paper proposes the response principle and the response process to regional tourism emergency.

This paper constructs the “FRES” principle about the holistic response to regional tourism emergency, including “fulfillment of social responsibility”, “rapid action”, “experience accumulation” and “synergic response”. Based on this principle, the paper suggests a general process on the holistic response to regional tourism emergency. Finally, the paper takes the mudslides emergency in Taiwan on October 23, 2010 as an example to conduct an empirical analysis. The paper gives an optimal holistic solution to the responding process of this event in the light of the “FRES” principle.

This paper explains the social responsibility related to the regional tourism emergencies and employs the Bayesian network technology to analyze the systematical responding process to tourism emergency. It proposes originally a “FRES” principle and a general process on the response to regional tourism emergency which are proven to be effective in systematical response to regional tourism events. The research results can facilitate the various local governments to jointly fulfill their social responsibilities and optimize the management of regional tourism emergencies in a holistic way.

The purpose of this paper is to analyse the causes that have led to a rather fragmented view of quality management among tourism marketing organisations in Germany. The aim is to identify and to interpret the relevant societal cultural factors underpinning German management. The paper examines the influence of culture on the perception and performance of quality management in tourism organisations.

The study is based on a data set which previously explored and analysed the diffusion of total quality management in German public tourism marketing organisations. In this paper, the data set has been re‐analysed and mapped against societal cultural elements. The analysis evaluates cultural factors that influence perceptions among German tourism marketing organisations on quality management.

This paper identifies cultural aspects that influence the perception and performance of quality in tourism organisations. The findings relate cultural antecedents in three identified core issues of quality: underdeveloped training and motivational events for staff; unbalanced strategic positioning in terms of quality; and weak commitment to standards and guidelines.

The implications that can be drawn from the findings of this paper are twofold. First, the results could be integrated into future educational policies in tourism. Second, implications and learning for tourism managers from this paper relate to a holistic, integrative, and systems‐based approach to quality management instead of only implementing individual quality aspects.

This paper is one of the first studies to consider the influences of societal culture on the perception and performance of quality management in the German tourism sector.

The purpose of this paper is to use an organizational design perspective to determine the scope of the state-of-the art of research into project-based organizations.

The paper follows a structured framework-based literature review approach. It uses an analytical framework from the organization design literature to assess 177 papers relevant to the design of the project-based organization that were published in four leading PM journals between 2008 and 2015. The authors determine which elements of organization design are covered in each paper and identify specific research themes for each of the element emerging from the literature. Finally, the authors examine the degree to which interdependencies among separate elements are addressed in the literature and discuss the most holistic papers in more details.

The results show that the literature on project-based organizations downplays broader organizational issues (such as organizational strategy, incentive schemes and performance management systems) while emphasizing research agenda inherited from research on single project management. In addition, the study highlights limited attention in the literature to the interdependence between separate design choices. Finally, it develops a research framework to map current themes in the literature and their relative importance and discusses a prospective research agenda.

Academic implications stem from looking at the project management literature from a fresh theoretical perspective and putting project-based organization as a whole in the focus. There is a great research potential in studying organization-wide aspects and interdependencies between various organization design choices in project-based organizations.

Reflective practitioners could benefit from a wider view on the project-based organization and its design. They could also use the developed framework in management discussions.

The paper offers a novel way of conceptualizing research on project-based organizations by linking it to an established stream within the field of organization theory and design.

U.S. state governments own a large array of fixed assets and lease a great number of parcels of private real properties for public uses. The purpose of this paper is to explore the public asset management system of the U.S. state governments. First, this paper analyzes the major, current public asset management systems and the public procurement systems created by the Organization for Economic Co-operation and Development and the U.S. Government Accountability Office. Based on the analysis, this paper constructs a comprehensive public asset management system that consists of six cornerstones. Second, this paper verifies the comprehensive public asset management system using the data collected from thirty-seven surveyed state governments. The data analysis demonstrates that the comprehensive public asset management system is supported. However, each cornerstone of the comprehensive public asset management system presents different strengths. Third, this paper suggests that further research may delve into particular areas of capital asset management at the state government level to identify critical issues and to provide appropriate resolutions.

This paper presents an evolutionary journey of management thought through four phases viz. scientific management, human side, ethics and values and spirituality in management. Further, it presents three paradigms of management viz. American, Japanese and Indian in term of three key ideas viz. Kola (derived from Cola), Kaizen and Knowledge. It suggests that Indian paradigm is rooted in the spiritual view of human beings and there is a need to bring this view to management and leadership literature. This paper also makes a comparative analysis of three paradigms in terms of vision of life, influencing thinkers, dominant ethos and foundational theories. For future direction of management thinking, an integration of these three paradigms in terms of a holistic approach to corporate management is suggested.

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

As companies try to find ever more ways to sharpen their competitive edge through various strategic and management tools, their relationship with the customer can become muddled and impersonal. In their quest for diversification and efficiency, many companies often take on several of the latest fads in training and structuring, only to discard them later down the line when they prove not to have been beneficial. One answer to this problem is a “holistic” approach to corporate structure, beginning with the front‐end of the organization and its relationship with the consumer.

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

There is an accelerating need for expanded awareness in today’s management as the task of the manager becomes increasingly complex. Presents a holistic model based on an on‐going interaction of a few fundamental components selected to represent management: goal, quality, productivity, profit, marketing, services and goods. These components range from abstract and expanded to concrete and restricted. Argues that there is an imbalanced focus on the last items listed. The different components of management are linked to different levels of human awareness: identity, feeling, intellect, mind, desire, senses and action. Research has shown that few managers have developed conscious contact with deeper levels of awareness, beyond the intellect. Total management requires simultaneous and spontaneous conscious awareness of all levels. In order to operationalize more holistic management, there is a need to supplement traditional education and human resource development (HRD) with a practical technology to enhance the wakefulness of the manager.

Identity fraud is a growing issue for online retail organisations. The literature on this issue is scattered, and none of the studies presents a holistic view of identity fraud management practices in the online retail context. Therefore, the purpose of this paper is to investigate the identity fraud management practices and present a comprehensive set of practices for e-tail sector.

A systematic literature review approach was adopted, and the articles were selected through pre-set inclusion criteria. The authors synthesised existing literature to investigate identity fraud management in e-tail sector.

The research finds that literature on practices for identity fraud management is scattered. The findings also reveal that firms assume identity fraud issues as a technological challenge, which is one of the major reasons for a gap in effective management of identity frauds. This research suggests e-tailers to deal this issue as a management challenge and counter strategies should be developed in technological, human and organisational aspects.

This study is limited to the published sources of data. Studies, based on empirical data, will be helpful to support the argument of this study; additionally, future studies are recommended to include a wide number of databases.

This research will help e-tail organisations to understand the whole of identity fraud management and help them develop and implement a comprehensive set of practices at each stage, for effective management identity frauds.

This research makes unique contributions by synthesising existing literature at each stage of fraud management and encompasses social, organisational and technological aspects. It will also help academicians understanding a holistic view of available research and opens new lines for future research.

The purpose of this paper is to emphasise on the need for efficient and effective project risk management practices and to support project managers in increasing the cost certainty of projects by proposing a new framework for project risk management.

The author adopts a “constructivist” methodology, drawing on practices common in construction management sciences and new institutional economics.

The author presents a holistic and customisable project risk management framework that is grounded in both practice and academia. The framework is holistic because, amongst others, all steps of the typical risk management process are addressed. The framework is customisable, because it allows for alternative ways of implementing the project risk management steps depending on the project-specific circumstances.

The framework does not address the potential unwillingness of the project players to set up a project risk management process, at all. The proposed framework has not yet been tested empirically. Future research will seek to validate the framework.

The framework is designed to account for the difficult circumstances of a complex construction project. It is intended to support decision makers in customising a practical yet comprehensive project risk management concept to the characteristics of the unique project. Although many other project risk management concepts are designed based on the assumption that actors are perfectly rational and informed, this framework’s design is based on the opposite assumption. The framework is dynamic and should adapt over time.

Higher education institutions, as influential social institutions, play an important role in promoting social responsibility and sustainable practices. However, approaches to implementing sustainable development (SD) in higher education institutions (HEIs) themselves remain fuzzy. One way to achieve holistic embedding can lie in organizational culture. This study aims to examine ways by which internal sustainability governance can promote sustainability culture by using empirical data from German HEIs.

This study uses factor analysis to identify relevant governance indicators. With a regression analysis, this study assesses the indicators’ effects on organizational sustainability culture in HEIs. A moderator analysis tests potential determinants derived from literature and their influence on sustainability governance and sustainability culture.

Operationalizing formalized sustainability governance for holistic implementation reveals a gap in sustainability management at HEIs. This study proposes a model for operationalizing sustainability governance and shows an effect on sustainability culture at the formal organizational level.

Based on the operationalization of sustainability governance, this empirical study provides evidence for the development of a holistic approach along a sustainability culture in organizations. This paper proposes a model for operationalization, analyzes multiorganizational data and shows the effects of sustainability governance on formalized organizational sustainability culture. This paper provides a transorganizational perspective for implementing SD following a top-down approach.