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This article explores the recent turn within academic publishing towards ‘seamless access’, an approach to content provision that ensures users do not have to continually authenticate in order to access journal content.

Through a critical exploration of Get Full Text Research, a service developed collaboratively by five of the world's largest academic publishers to provide such seamless access to academic research, the article shows how publishers are seeking to control the ways in which readers access publications in order to trace, control and ultimately monetise user interactions on their platforms.

Theorised as a process of individuation through infrastructure, the article reveals how publishers are attempting an ontological shift to position the individual, quantifiable researcher, rather than the published content, at the centre of the scholarly communication universe.

The implications of the shift towards individuation are revealed as part of a broader trend in scholarly communication infrastructure towards data extraction, mirroring a trend within digital capitalism more generally.

This study aims to explore browsing extension plugins for searching open scholarly literature and gain an understanding of the various available extensions, their functionalities and their benefits.

Instant retrieval of scholarly literature on the internet is challenging for any researcher due to incredibly accessible free and paid content, including various forms of resources, despite the availability of federated and discovery tools. This paper aimed to explore “Access Broker Browser extensions” available for quick retrieval of open scholarly literature. This paper explicitly explains browser extensions – Google Scholar Button, Open Access Button, Open Access Helper, Core, GetFTR and EndNote Click. Furthermore, the paper elaborated on the extension’s features, functionalities and usability in finding scholarly literature. This study found that the Google Scholar Button and GetFTR extensions seems more user-friendly, effective and easy to use on all internet browsers.

This paper identifies that the “Google Scholar Button” and “GetFTR” browser extensions are more effective than any other extensions and very user-friendly to use.

This study recommends that libraries should create awareness and provide training on access broker browser extensions for discovering scholarly open literature for learning.

In the new economy, governed by technological progress and informational abundance, e-government service represents one of the drivers of the digital economy and society. The government and its institutions have the role of stimulating, leading, and controlling the process of transition to the digital society, which is a key component for the future prosperity and resilience of the European Union (EU). With focus on a better functioning of society by improving the citizens' access and use of e-government services, in this work we aim to identify the factors that influence the online interaction of individuals with public authorities in the EU member states. We used panel data for the EU member states in the period 2013–2021 to investigate the determinants of individuals' interaction with public authorities through institutional websites, using clustering regression with fixed effects, which allows both the clustering of the states and obtaining different slope parameters for each cluster. The results indicated the grouping of the EU states in an optimal number of two clusters, and the fixed effects regression clustering pointed out different coefficients for the two clusters, indicating distinct patterns. The main factors that influence the online interaction of citizens with public authorities are related to internet use, education, and government effectiveness, but the impact is different for the two clusters, depending on the specifics of the component countries.