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Article
Publication date: 8 January 2018

Bradley Bowden

384

Abstract

Details

Journal of Management History, vol. 24 no. 1
Type: Research Article
ISSN: 1751-1348

Open Access
Article
Publication date: 22 April 2022

Sumana Laparojkit and Muttanachai Suttipun

This study aims to examine the causal factors of customer motivation, trust and loyalty, influencing the level of repurchase intentions of local tourists travelling during…

5293

Abstract

Purpose

This study aims to examine the causal factors of customer motivation, trust and loyalty, influencing the level of repurchase intentions of local tourists travelling during pandemic COVID-19 crisis in Thailand.

Design/methodology/approach

The population of this study comprised all Thai local tourists travelling in Thailand. Using simple random sampling of local tourists on travel in Thailand, quantitative data were collected from 500 tourists as the sampling, representing Northern Thailand, North-Eastern Thailand, Central Thailand, Southern Thailand and Bangkok. Path analysis, including correlation matrix and factor confirmation, was used to test the causal factors influencing the level of repurchase intentions.

Findings

Motivation trust, customer trust, customer loyalty and repurchase intentions of Thai domestic tourism were on a high level. In addition, there were positive influences of customer motivation, trust and loyalty on the level of repurchase intentions by local tourists travelling in Thailand.

Originality/value

The study results demonstrate that the social exchange theory can be used to explain the influences of customer motivation, customer trust and loyalty on repurchase intentions of domestic Thai tourism.

Details

Journal of Tourism Futures, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-5911

Keywords

Content available
Article
Publication date: 11 February 2019

Bradley Bowden

356

Abstract

Details

Journal of Management History, vol. 25 no. 1
Type: Research Article
ISSN: 1751-1348

Content available
Book part
Publication date: 27 August 2020

Abstract

Details

The Emerald Guide to Talcott Parsons
Type: Book
ISBN: 978-1-83982-654-2

Content available
Book part
Publication date: 18 August 2017

Abstract

Details

Breaking the Zero-Sum Game
Type: Book
ISBN: 978-1-78743-186-7

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Book part
Publication date: 2 December 1997

Abstract

Details

Communicating Research
Type: Book
ISBN: 978-1-84950-799-8

Content available
Article
Publication date: 22 March 2021

Bradley Bowden and Jeff Muldoon

235

Abstract

Details

Journal of Management History, vol. 27 no. 2
Type: Research Article
ISSN: 1751-1348

Content available
Article
Publication date: 1 December 2021

Jeff Muldoon

178

Abstract

Details

Journal of Management History, vol. 27 no. 4
Type: Research Article
ISSN: 1751-1348

Content available
340

Abstract

Details

Journal of Management History, vol. 19 no. 2
Type: Research Article
ISSN: 1751-1348

Open Access
Article
Publication date: 22 November 2019

Charles Kirschbaum

Network analysis is a well consolidated research area in several disciplines. Within management and organizational studies, network scholars consolidated a set of research…

2876

Abstract

Purpose

Network analysis is a well consolidated research area in several disciplines. Within management and organizational studies, network scholars consolidated a set of research practices that allowed ease of data collection, high inter case comparability, establishment of nomological laws and commitment to social capital motivation. This paper aims to elicit the criticism it has received and highlight the unsettled lacunae.

Design/methodology/approach

This paper sheds light on Network Analysis’s breakthroughs, while showing how its scholars innovated by responding to critics, and identifying outstanding debates.

Findings

The paper identifies and discusses three streams of criticism that are still outstanding: the role of human agency, the meaning of social ties and the treatment of temporality.

Originality/value

This paper brings to fore current debates within the Network Analysis community, highlighting areas where future studies might contribute.

Details

RAUSP Management Journal, vol. 54 no. 4
Type: Research Article
ISSN: 2531-0488

Keywords

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