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THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that date two extensions to the building have taken place. The first, in 1882, provided a separate room for both Reference and Lending libraries; the second, opened in 1938, provided a new Children's Department. Together with the original cost of the building, these extensions were entirely financed by Sir Peter Coats, James Coats of Auchendrane and Daniel Coats respectively. The people of Paisley indeed owe much to this one family, whose generosity was great. They not only provided the capital required but continued to donate many useful and often extremely valuable works of reference over the many years that followed. In 1975 Paisley Library was incorporated in the new Renfrew District library service.

MALTBY, ARTHUR. U.K. catalogue use survey. London: Library Association, 1973. 35 p. Library Association research publication, no. 12. £1.25 (£1 to members). This report on the use and non‐use of the catalogue by readers describes the findings of a project carried out largely by the various schools of librarianship in April/May 1971. Two previous pilot studies had been carried out to refine the questionnaire to make it applicable throughout the United Kingdom. Special libraries were reluctantly excluded, but all other types of library were included. The method chosen was that of briefed interviewers and a structured interview, largely because it seemed desirable to catch not only those who use the catalogue, but also those who do not. Of the total of 3,252 interviewed, 1914 (59 per cent) actually used the catalogue; of the 41 per cent who never used the catalogue, the vast majority stated that they could manage without it, while 281 preferred to ask the staff. Probably most of this group went straight to the shelves. From the break‐down by type of library, it would seem that municipal and county libraries hardly need a catalogue at all. There is also the point that if more people had been shown how to use the catalogue, more would use it.

“WHAT PRICE educational technology now?” This was the pessimistic title of an article contributed by Geoffrey Hubbard, Director of the Council for Educational Technology, to the 3M magazine Tape teacher, last September. Hubbard outlined a bleak future for educational technology if expenditure cuts forced education authorities to cut back on what are often regarded as “audio visual frills”. The article argued that educational technology is concerned with not only the efficient utilisation of audio‐visual equipment, but with the best use of all resources in the effective implementation of the curriculum. Nevertheless, it is easier to argue for savings in expenditure by pruning capital‐intensive projects usually associated with resource‐based learning than to prove that educational technology can help teachers make the best use of scarce resources. Current popular attitudes, favouring a return to “traditional” education, make it even more likely that the former argument will prevail. Librarians not working in the educational sector may also find themselves under pressure to decrease spending on non‐book materials in favour of books.

WHETHER the political pendulum is to swing in the direction of the Right or not in the coming year we do not know. Local electors are not the only key to national ones whatever politicians may argue. That there will be a move towards that direction is probable as our people tire of the monotonies of any government. Any change will not affect libraries greatly at present as the world problems are too pressing to allow any practical discussion of domestic ones. Our only fear is that “economy” may become a cry, which means, of course, the lopping of things which are educational, cultural and otherwise not money‐making and it is only too probable that public libraries and indeed other libraries might suffer from the modern equivalent of the Geddes axe which some are hopefully expecting. On the other hand the strength of the organizations which control wages from below is such that the disastrous “cuts” of the first Geddes experiment are not likely to be repeated. And on wages the whole of our financial tructure rests. Moreover libraries have now assumed the right to exist in adequate condition and to displace them may not be so easy as it was thirty years ago; but, nevertheless on vigilance our safety still depends. The conditions are not likely at present to be propitious to any real advance. The much‐desired new Library Bill is being drafted—and should be—but its hearing does not seem imminent; the chances of building new libraries are bleak, and even repairs are to some librarians a nightmare. Confronting all these conditions is the greatly increased use of libraries which is reflected in every kind of public, university, national and commercial library. This strengthens faith in the future in spite of the immediate prospect.

Display rules are formal and informal norms that regulate the expression of workplace emotion. Organizations impose display rules to meet at least three objectives: please customers, maintain internal harmony, and promote employee well-being. Despite these valid intentions, display rules can engender emotional labor, a potentially deleterious phenomenon. We review three mechanisms by which emotional labor can create worker alienation, burnout, stress, and low performance. Though not as widely discussed, emotional labor sometimes has propitious consequences. We discuss the potential benefits of emotional labor as well.

Scholars and practitioners in the OB literature nowadays appreciate that emotions and emotional regulation constitute an inseparable part of work life, but the HRM literature has lagged in addressing the emotional dimensions of life at work. In this chapter therefore, beginning with a multi-level perspective taken from the OB literature, we introduce the roles played by emotions and emotional regulation in the workplace and discuss their implications for HRM. We do so by considering five levels of analysis: (1) within-person temporal variations, (2) between persons (individual differences), (3) interpersonal processes; (4) groups and teams, and (5) the organization as a whole. We focus especially on processes of emotional regulation in both self and others, including discussion of emotional labor and emotional intelligence. In the opening sections of the chapter, we discuss the nature of emotions and emotional regulation from an OB perspective by introducing the five-level model, and explaining in particular how emotions and emotional regulation play a role at each of the levels. We then apply these ideas to four major domains of concern to HR managers: (1) recruitment, selection, and socialization; (2) performance management; (3) training and development; and (4) compensation and benefits. In concluding, we stress the interconnectedness of emotions and emotional regulation across the five levels of the model, arguing that emotions and emotional regulation at each level can influence effects at other levels, ultimately culminating in the organization’s affective climate.

DESPITE the critics who arise to condemn the onward march of the Public Library movement there can be little doubt that after the settling process has been gone through it will be more seriously reckoned with as a factor within our social evolution than at present; and meantime it were well to remember that fine definition of Dickens in regard to the Public Libraries of fifty years ago, and to see whether it was a prophecy or a realisation when he said, “It is grand to know that … the immortal mechanism of God's own hand, the mind, is not forgotten in the din and uproar, but is lodged and tended in a palace of its own.” Let us extend the meaning and see how the Public Library movement has grafted itself upon the mind of the great public by whom it is supported, and how it stands in regard to the authorities by whom it is controlled, and then, taking this position, let us ask the two questions: “How does it express itself popularly, and do people look at it in the light which Dickens did?”

Most anger research has adopted a within-person view, focusing on the effects of experienced anger on a person's feelings, cognition, and behavior. Less research has examined the effects of anger expressed by one person on other people in the workplace. We review available literature on the interpersonal effects of anger and propose a theoretical framework that addresses two main questions (1) What mechanisms can explain the effects of observed anger on other people? and (2) What factors may strengthen or attenuate these effects? We propose that observed anger affects observers’ performance via emotional and cognitive routes that are interrelated, and that this effect depends on the properties of the expressed anger, the situation in which the anger occurs, and the task being performed by the observer.

What to do about preparing librarians for handling non‐book media has been the most vexing problem to face the library schools in the past five years. Or has it? Janet Andrew's plea that “non‐book materials should be treated as what they are—genuine library materials…deserving of attention throughout any course designed to educate (or train) librarians” produced, in the same issue of Audiovisual librarian in which it appeared, a response from the educators themselves:— to be accurate, from ten of the fifteen schools to whom the pre‐print of the article was circulated, and from an eleventh in a subsequent issue. Some respondents outlined their school's policies; others questioned the validity of Ms Andrew's criticisms. If anything emerged from the “debate”, it was that that there is no consensus as to whether or not librarianship education should take special account of non‐book media, or if so, how this should be carried out.

A report on this subject has recently been issued by the Local Government Board. It owes its origin to the interest—unfortunately brief—that was aroused some two years ago, when certain allegations were made concerning the methods in vogue on the other side of the Atlantic for, the preparation of meat products intended to be placed on the English market, and has been drawn up by Dr. A. W. J. MACFADDEN. The report is based on the results obtained by Public Analysts throughout the country, who, in the performance of their official duties, were called upon to examine various samples of canned meat sent out by the United States packing houses; on certain statements made by trade representatives to Dr. MACFADDEN; and, finally, on the results of some analyses of canned meats made by Mr. ELLIS RICHARDS, F.I.C., at the request of the Board. The figures must be regarded as representative of the state of affairs then and now. By far the greater quantity of canned meat that reaches this country and is consumed therein is imported from the United States, and hence, almost of necessity, any criticisms that are made regarding this part of our food supply resolve themselves into criticisms of the Federal Meat Inspection law of the United States and the way in which it is applied by the officials there. The conclusion that Dr. MACFADDEN draws as to the efficacy of this law so far as it regards ourselves is one that was expressed in this journal in May last. He observes that “our position, so far as safeguards provided by American law are concerned, is apparently much as it was before the enactments came into force,” that “so far as the use of preservatives is concerned, the new law has not affected the conditions under which the canned meat trade has been conducted with this country in past years,” and that “the onus of protecting their inhabitants in this respect continues to rest, in the first place, with the Governments of the foreign countries themselves.” The first two statements are sufficiently damning, and the corollary is, of course, obvious. The difficulties must be tackled from this side, but the entire absence, up to the present, of all official standards renders the task of the Public Analyst and the other municipal officials who are jointly concerned with him as regards the health of the districts with which they are connected, a most difficult one, and the business of the unscrupulous “poisoner for dividends,” to use an American phrase, correspondingly easy. We go a little farther than Dr. MACFADDEN, and say that the new law does not protect us even with regard to the general wholesomeness of these products. As late as January last the Inspecting Officer of the Manchester Port Sanitary Authority had occasion to draw attention to the unsatisfactory nature of certain canned goods that were imported direct from America. The examination of a consignment of 1,200 six‐pound tins of canned meat showed that 157 tins were blown, and that 156 tins were of doubtful quality. It follows that in this single instance 1,800 pounds of garbage were exported to this country from the United States, the new law notwithstanding.