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Being the first in family to go to university affects a student’s perception of value for money in higher education (HE) and impacts their experience and graduate outcomes. The current cost-of-living crisis may further compound inequalities already prevalent in the system.

New approaches to the regulation of HE providers mean it is vital that the sector recognises the challenges for disadvantaged students in completing their degree and securing a graduate job. The cost-of-living crisis not only impacts the day-to-day student experience but could jeopardise the onward value of their time at university, and therefore how the regulator views institutions. Many students will choose to socialise less, be more selective about the academic work they do and therefore develop less social and cultural capital which will have a negative impact on their ability to secure graduate jobs. Universities should be mindful that many first-in-family students are not aware of the importance of making social connections at university or how to best utilise the academic resources available.

Student support practices need to be adapted to both help students through the current financial challenges and ensure that they still have access to the “full” student experience. Government should reflect on the financial support available to students and offer more help to our poorest students who do not have savings and families to support them.

This chapter describes an undergraduate peer-to-peer mentoring program, UniMentor, at a regional Australian university, which aims to support students in equity groups. Key benefits identified are: enhanced retention rates; improved academic performance; and strengthened social networks. While the focus is on commencing students (mentees), significant positive outcomes for third-year mentors are also apparent. Internal and external challenges that may influence access to mentoring among students include shifting institutional support and roles and curriculum change. Enablers include training, clarity of purpose, strong support networks, and fostering student sense of ownership. The effect of disciplinary culture on uptake and effectiveness of mentoring is also important. Overall, the program compares well against published frameworks of successful student mentoring. Nevertheless, critical questions remain regarding the effectiveness of general versus targeted mentoring programs for students in equity groups.

Globally, growth in the number of students from diverse backgrounds entering university requires broader understanding of how persistence and success is enacted at an individual lived level. We know very little about how learners draw on ‘internal capabilities’ when persisting in higher education; these capabilities are not innate but instead develop in interaction with an individual's environment (social, cultural, familial and political) and are informed by existing access to forms of capitals. Exploring how internal capabilities and capitals inform the act of persistence contributes much needed alternative perspectives to the issue of educational participation. This chapter outlines how the work of Amartya Sen and Pierre Bourdieu can be usefully combined and utilised within the higher education setting. In presenting this theoretical fusion, this chapter defines one approach to exploring what learners bring to the higher education field (capitals) and how existing capabilities are actioned to support relative success within this environment. Details of how this approach was applied within one study are provided and conclusions are drawn relating to wider applications of this methodological approach.

This chapter reports on the findings from an Australian study exploring how best to facilitate the success of students from low socioeconomic status (SES) backgrounds who are studying at regional universities. Interviews with 69 successful students from low SES backgrounds and with 26 stakeholders experienced in supporting these students were carried out across six regional universities. The chapter focuses on one of the key findings to emerge from the study – the criticality of the technology use in facilitating the success of these particular equity group students. The ways in which the use of technology enables flexibility and facilitates connectedness for students are foregrounded as research-based strategies for improving practice within universities.

In 2012, the Department of English at the University of Sydney, Australia, established The LINK Project, a faculty-driven outreach program that builds sustainable partnerships with low socioeconomic status (SES) secondary schools across the state of New South Wales. Focused on discipline-centered engagement, LINK positions pedagogic work as a vital site for the advancement of a social inclusion agenda. However, the operative logic of such programs present a distinct set of pedagogical challenges if they are to negotiate the established scholarly frameworks that resist principles of inclusion and threaten to displace and exclude the cultural knowledges, skills, and capitals of students of low SES backgrounds.

This chapter postulates a framework for productive disciplinary engagement that generates new spaces for “relational equity” (Boaler, 2008) between post-secondary institutions and outreach high schools and within diverse tertiary classrooms. It draws on three LINK learning modules designed to foster new ways of forming attachments and enhancing achievement in outreach contexts. In doing so, it describes an approach that seeks to open higher education institutions to multiple knowledges and ways of knowing (Gale & Mills, 2013) in the pursuit of what Jacques Rancière (1987, p. 2) calls “the minimal link of a thing in common.”

Flatter organisational structures and nonlinear career trajectories mean intrinsic value and subjective career success are increasingly important for motivating, guiding and rewarding contemporary workers. While objective measures of career success have been well explored, more research is needed to understand the dimensions of subjective career success, their relative importance to graduates and potential variations by personal factors. This is critical for supporting graduates’ transition into work and for organisations to attract and retain graduates amid global talent shortages.

Building on assertions of the power to understand how what one seeks in a career affects career achievement, this study investigated the importance and achievement of subjective career success among 324 recent graduates from two Australian universities.

Results include a notable emphasis on financial security and work-life balance, particularly among mature individuals, underscoring the value of adaptable work arrangements. Results suggest shifting priorities, with reduced importance placed on opportunities for innovation and assisting others, potentially indicating a move from collective to more individualised goals. Distinct graduate profiles emerged, showcasing diverse priorities and achievements in subjective career success, spanning from “humanistic” to “self-made” success.

Results underscore the significance of higher education embedding program-wide career development plans across the curriculum, including value-based assessments, labour market analyses and career planning and review processes. Comprehensively supporting students in career development will empower them to explore, understand and actively pursue their career goals in alignment with their values and motivations, enhancing their person-organisation fit, career satisfaction and organisational commitment.

Australian academics and students are discovering the value of final-year capstone units. Often designed as inquiry-based projects, capstones can engage students in authentic work that interests them personally, while building on their disciplinary knowledge and graduate capabilities. However, for some academics dealing with less academically accomplished students, the focus on student-directed activity that is inherent in inquiry-based learning can be a cause of concern. The cross-disciplinary inquiry-based capstone in Arts at an Australian university discussed in this chapter should allay some of those concerns. The cohort at this university includes a high proportion of non-traditional and first in the family students, many from non-English speaking backgrounds. The success of this capstone stems from student teams selecting and designing their own projects, often drawing on knowledge(s) and concerns relevant to their own diverse communities. The flexible framework and guided inquiry approach sees tutors step back – becoming facilitators rather than experts – and this in turn builds students’ confidence in their capacity to plan and execute their projects. The range and quality of student projects carried out in this capstone (many of which involve close links with local communities and advocacy organisations) attest to the value of cross-disciplinary, inquiry-based and student-managed capstone units.

Educational policies, integrated practices, obliged strategies and notable benchmarks are always required by the higher educational institutions (HEIs) for operating business ventures into competent boundaries and to preside toward the overall new business density. The same are needed to be evaluated based on student's concerns for road-mapping sustainability. Accordingly, authors conducted present study to identify crucial quality characteristics (measures) under the origins of HEIs based on student's concerns using qualitative medium under Indian economy. The study is presenting critical dimensions and quality characteristics, which are seeking by the students for selecting HEIs for their studies.

Kano integrated-Grey-VIKOR approach is utilized in present study for road-mapping sustainability based on the determination of priority index and ranking. The study utilized three segments of methodology, where in the first segment, Kano technique is implicated to define priority index of quality characteristics. In the second segment, grey sets theory is implicated to capture the perceptions of the respondents. In the third segment, VIKOR technique is implicate to rank the HEIs.

The findings of the study will assist administrators in planning the prominent strategies that can embrace performance traits under HEI, which in turn will participate in growth and development of an economy. The findings have revealed “PPCS, ICMC, TSTR, PICM, AFEP, IMIS as Attractive performance characteristics,” “IEAF, OIAR, INET as One dimensional performance characteristics,” “QTCS, PORE, SIRD as Must-be performance characteristics” and “PQPE, PCTM as Indifferent performance characteristics.” Additionally, “Professional and placement characteristics of institute” is found as the most significant measure inspiring students for admiring engineering institutes. It is found that “Observance of institutional affiliation and recognition” and “Infrastructure, classroom management and control methods” are found as the second significant measures. “Patterns of question papers and evaluation medium” and “Personal characteristics of teacher and management” are found as the least competent characteristics admiring stakeholders for selecting HEI.

The present study can assist administrators in drafting refined policies and strategies for practising quality outputs by HEI. The study suggested critical quality characteristics, which in respond will aid in attracting more number of students toward educational institutes. A study under Indian context is demonstrated for presenting critical facts and attaining higher student's enrolment rates.

Mature student numbers across England’s Higher Education (HE) sector have been declining since the rise in tuition fees in 2012. Leading up to Brexit, there is a need to upskill the national workforce to provide services and skills currently sourced from the EU. Mature students play a key role in this process, as HE study can add to existing industry experiences, knowledge, and skills. Hence, the HE sector in England is beginning to evaluate and change the way in which universities and colleges can provide support to mature students from recruitment to the completion of their course.

Institutions can encourage a sense of belonging in mature students through the use of mature student mentors and ambassadors at open days, and as points of contact throughout any course. It is important to create a mature student community to provide an appropriate support network, but equally academic staff should encourage the engagement of mature students with their younger peers.

This chapter provides an insight into relevant research literature and uses examples from a case study based in a small HE provider setting to make practical recommendations for academic staff, support staff, and areas of institutional practice.