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Article
Publication date: 22 June 2023

Javaid Ahmad Wagay and Saurabh Dutta

This paper focuses on the use of e-resources by research scholars and post-graduate students at Kashmir University. The main aim is to determine the use of e-resources, users…

Abstract

Purpose

This paper focuses on the use of e-resources by research scholars and post-graduate students at Kashmir University. The main aim is to determine the use of e-resources, users skills in handling e-resources and the purpose of their use. Further, this paper aims to highlight the problems faced by research scholars and post-graduate students in accessing e-resources.

Design/methodology/approach

The survey was conducted through a structured questionnaire circulated among 250 research scholars, both (M.Phil./Ph.D.) and post-graduate students, from different departments of Kashmir University, and the response rate was 80%. Random sample method was used for the selection of respondents and interacting with them. The responses received from the research scholars to 14 questions are presented in the form of tables.

Findings

Major findings of the study reveal that the majority of the students reported using electronic journal resources for various purposes including working on assignments, research proposal writing, literature review writing, research report writing, current awareness and leisurely exploration of ongoing scientific debates through peer-reviewed papers. The challenges encountered in the use of electronic journal resources include a power outage, inadequate bandwidth, slow download speed, inability to access the resources from home, lack of training, lack of awareness, limited access to computers and difficulty in searching. The paper concludes that electronic resources have become an integral part of the information needs of research scholars’ post-graduate students at Kashmir University. Further, it finds that e-resources can be good substitutes for conventional resources, if the access is fast, and more computer terminals are installed to provide fast access to e-resources. Finally, recommendations for improving the use of electronic journal resources are provided.

Practical implications

The paper restrains the study exclusively to use of e-resources by the research scholars and post-graduate students of Kashmir University.

Originality/value

The paper highlights the use of e-resources by research scholars and post-graduate students of Kashmir University and makes some constructive suggestions for the improvement of electronic resources and services. This is the first time an effort has been made to assess the use of electronic resources by post-graduate students at Kashmir University. The study could be used to assess the post-graduate students’ needs for electronic resources at the Kashmir University and other users in higher learning institutions.

Details

Information Discovery and Delivery, vol. 52 no. 2
Type: Research Article
ISSN: 2398-6247

Keywords

Open Access
Article
Publication date: 4 August 2023

Paul Rosenstein

The academic library’s physical capacity and its service obligations to local users structured the traditional print collection. Largely freed of these constraints, the digital…

Abstract

Purpose

The academic library’s physical capacity and its service obligations to local users structured the traditional print collection. Largely freed of these constraints, the digital collection manager enjoys unprecedented freedoms but now contends with a collection susceptible to resource sprawl and scope ambiguity. This exploratory study aims to consider the possibility that intra-field social processes help to structure and routinize digital collection practice.

Design/methodology/approach

Lacking the constraints to which print collections are subject, electronic resource and digital library collections are more likely to reflect idiosyncratic institutional interests and therefore, to demonstrate significant variation. Evidence of homogeneity may suggest the influence of heretofore underexplored social structures. To determine the extent of such homogeneity, the author performed exploratory/descriptive content analyses on ten electronic resource collection development policies and six digital library collection development policies.

Findings

The data reveal among both the electronic resource and digital library collection policies significant uniformity. Content analyses demonstrate consistent themes (e.g. media, audience, selection priorities, etc.) and rhetoric. These findings lend support to the study’s central hypothesis regarding latent social structures. Analyses also reveal a set of unanticipated constraints unique to digital collection management.

Originality/value

Despite the breadth and maturity of literature addressing the Digital Turn in academic librarianship, relatively little attention has been paid to the social dimensions of collection management. This work represents an important corrective and suggests new theoretical approaches to the study of digital collection practice.

Details

Digital Transformation and Society, vol. 3 no. 1
Type: Research Article
ISSN: 2755-0761

Keywords

Article
Publication date: 14 September 2023

Chia-Chang Huang, Ching-Jung Chung, Yi-Ting Wu, Po-Ting Hsu, Jen-Feng Liang, Ying-Ying Yang and Jie Chi Yang

This study aims to evaluate the efficacy of a digital medical library, including department-based electronic journal access, library training course participation and scholarly…

Abstract

Purpose

This study aims to evaluate the efficacy of a digital medical library, including department-based electronic journal access, library training course participation and scholarly publications.

Design/methodology/approach

The data on full-text electronic journal access, participants of library training courses and scholarly publications were exported from a digital medical library database during 2017–2021. In addition, electronic journal access and library training courses were divided into high-level and low-level groups, while scholarly publications were divided into physician and non-physician groups.

Findings

The scholarly publications had a positive correlation to library training courses and electronic journal access. Furthermore, scholarly publications showed a significant difference between the high-level and low-level electronic journal access groups but not between the high-level and low-level library training course groups. Scholarly publications and electronic journal access had positive correlations for both the physician and non-physician groups. Scholarly publications and library training courses, and electronic journal access and library training courses had positive correlations only in the non-physician group.

Practical implications

The importance of electronic journal access for scholarly publications is suggested based on the findings of the present study. The training courses held by the medical library had a positive effect on scholarly publications for the non-physician group.

Originality/value

The current study provides insights relevant to the electronic journal access of library-supported scholarly publications among medical departments. These results can serve as a reference for medical library development planning and decision-making in the future.

Details

The Electronic Library , vol. 42 no. 1
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 21 March 2024

Carla Chalhoub and Ibrahim Farah

This paper aims to study the after-effects of the crises hit by the Lebanese population and the solutions implemented to alleviate the ensuing problems on resource sharing in…

Abstract

Purpose

This paper aims to study the after-effects of the crises hit by the Lebanese population and the solutions implemented to alleviate the ensuing problems on resource sharing in Lebanese libraries.

Design/methodology/approach

Questionnaire to academic libraries. Nine libraries in Lebanon offer resource sharing services; all nine are academic. A self-administered questionnaire was sent to these nine libraries; eight responded. A semi-quantitative approach was used to analyze the responses. The questionnaire was administered through Microsoft Forms. The form was designed to include dichotomous questions for the sake of quantitative analysis and a short answer format that allowed responders to provide additional details. American University of Beirut Data. The access services department at the American University of Beirut Jafet Library compiles on a daily basis interlibrary loan statistics. The compiled data were divided into two groups: duration of two fiscal years prior to June 2020; and from June 2020 to June 2022. June 2020 was used as a cutoff date after which the interlibrary loan initiatives in response to COVID-19 were implemented. The services that were analyzed were RSCVD, OCLC WorldShare ILL profiled groups, Emergency Temporary Access Service for HathiTrust members and Open Access Services from vendors.

Findings

Libraries in Lebanon were able to continue providing resource-sharing services with a minimal budget due to four major initiatives and through the help of the international resource-sharing community.

Originality/value

Limited publication about inter library loan in Lebanese Libraries. The pandemic hit economies worldwide; however, Lebanon got hit by three synergetic crises, and the initiatives were instrumental in drastically reducing resource sharing expenditure without affecting the interlibrary loan fill rate.

Details

Information Discovery and Delivery, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-6247

Keywords

Article
Publication date: 20 September 2023

Yizhi Liu, Yi Fu, Zihan Liang and Yu Liu

This study aims to investigate the factors that affect the intention to use public mobile libraries and enhance the quality of mobile library services to attract and retain users.

Abstract

Purpose

This study aims to investigate the factors that affect the intention to use public mobile libraries and enhance the quality of mobile library services to attract and retain users.

Design/methodology/approach

A questionnaire survey was conducted with 391 valid users in China. Based on the stimulus–response theory and user individual characteristics, a model was developed to examine the factors influencing the intention to use public mobile libraries. The model was tested using statistical software, such as SPSS 25.0 and AMOS 24.0.

Findings

The results indicate that technological factors, content factors, individual factors and psychological factors significantly influence the intention to use public mobile libraries. The impact of system quality and perceived ease of use in technological factors is relatively balanced. Among content factors, information quality is the most significant, while information literacy has a greater influence compared to subjective norms in individual factors. In psychological factors, perceived matching and perceived pleasure both positively influence usage intention, while perceived cost has a negative impact.

Research limitations/implications

Firstly, this study only investigates users’ intention to use, but intention does not necessarily equate to actual usage behaviour (King and He,2006). Future research can introduce new variables to explore users’ adoption and continuous usage behaviours. Secondly, this study does not differentiate between different types of mobile library users. Future research can consider different user types, such as potential users and current users, to investigate the similarities and differences in their willingness to adopt mobile library services. Thirdly, this study is primarily cross-sectional. Future research can consider longitudinal studies to provide more in-depth insights into user behaviour.

Practical implications

This paper identifies external and internal stimulus factors and conducts a comprehensive investigation into the factors influencing the intention to use public mobile libraries, thus providing generalizable research findings. Unlike previous studies, this research introduces the information literacy variable, enriching the model of factors affecting users' intention to use mobile libraries and yielding more comprehensive conclusions. Consequently, the study aims to be grounded in the actual usage ideas and intentions of diverse user groups, constructing a model that highlights factors influencing the intention to use public mobile library services.

Social implications

From a social perspective, this study offers four implications for improving the utilization of public mobile libraries. Firstly, it is crucial to integrate digital resources, enhance information quality in public mobile libraries and improve platform usability. Secondly, adopting a user-oriented approach is essential to improve the service level of public mobile libraries and stimulate residents’ participation. Thirdly, efforts should be made to strengthen user information literacy and increase information utilization. Fourthly, top-level design improvements, effective promotion efforts and user behaviour guidance are essential for the success of public mobile libraries.

Originality/value

This study contributes to the improvement of public mobile library services and the advancement of modern public cultural services by identifying the key factors that drive the intention to use such services. The findings have practical implications for promoting high-quality development and enhancing the popularity of public mobile libraries.

Details

The Electronic Library , vol. 42 no. 1
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 17 October 2023

Aditi Gupta, Ying Liu, Tsung-Cheng Lin, Qichen Zhong and Tad Suzuki

The purpose of this paper is to summarize the findings from focus group interviews conducted with librarians and library staff, faculty and students. It highlights the…

Abstract

Purpose

The purpose of this paper is to summarize the findings from focus group interviews conducted with librarians and library staff, faculty and students. It highlights the significance of implementing inclusive teaching and culturally responsive strategies in instructional settings and interactions with library patrons and seeks to emphasize the importance of developing guidelines, best practices and effective strategies.

Design/methodology/approach

Using focus groups, this study interviewed librarians and library staff, faculty and students. This research approach identified, reviewed and assessed existing programs and practices in instruction and library interactions.

Findings

The findings from this paper indicate that while faculty and librarians are making individual efforts to promote inclusivity in teaching and interacting with patrons, many participants expressed the necessity for institutional-level training, guidelines and good practices on how to achieve and implement culturally responsive and inclusive teaching strategies.

Originality/value

The methodology utilized in this study can be adapted by other libraries or institutions aiming to explore the practice of inclusive pedagogy and culturally responsive teaching within their own context. The insights from the study inform the development of strategies that librarians, faculty and staff can employ to integrate inclusive and culturally responsive teaching into their instruction and services for the wider academic community.

Article
Publication date: 26 April 2024

Rajender Kumar and Dinesh K. Gupta

The purpose of this paper is to examine the restructuring of human resources development processes in Indian Institutes of Technology (IIT) libraries in North India, emphasizing…

Abstract

Purpose

The purpose of this paper is to examine the restructuring of human resources development processes in Indian Institutes of Technology (IIT) libraries in North India, emphasizing the essential information and communications technology (ICT) skills for both recruits and existing staff.

Design/methodology/approach

The study used a survey research design, with two different sets of structured questionnaires used to collect data. The first set, which was distributed to all heads of seven IIT libraries in North India, received a 100% response rate. Simultaneously, the second set was distributed to library users, yielding a 92% response rate (680 responses out of 700 distributed). The collected data were analyzed and tabulated, with suitable interpretations.

Findings

The findings of the study reveal that all examined libraries have implemented skill development programs. Moreover, advanced ICT skills are considered essential for staff appointments, and specific institutes (IIT Kanpur, IIT Delhi, IIT Jodhpur and IIT Ropar) took the initiative to provide ICT training to their employees. Trained employees exhibited enhanced performance, attributed to advanced ICT knowledge. The study suggests restructuring selection criteria and introducing structured ICT training programs for library staff, ensuring a more adept workforce for current demands.

Research limitations/implications

The study can increase the impact globally on human resource development by incorporating soft skills, job satisfaction and leadership development while exploring research opportunities through cross-institutional comparisons and the integration of emerging technologies such as artificial intelligence and virtual reality.

Originality/value

This study collected primary data from IIT libraries in North India using self-designed questionnaires. The findings provide useful insights into how libraries might restructure human resource development in the digital age.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 22 February 2024

Ranjeet Kumar Singh

Although the challenges associated with big data are increasing, the question of the most suitable big data analytics (BDA) platform in libraries is always significant. The…

62

Abstract

Purpose

Although the challenges associated with big data are increasing, the question of the most suitable big data analytics (BDA) platform in libraries is always significant. The purpose of this study is to propose a solution to this problem.

Design/methodology/approach

The current study identifies relevant literature and provides a review of big data adoption in libraries. It also presents a step-by-step guide for the development of a BDA platform using the Apache Hadoop Ecosystem. To test the system, an analysis of library big data using Apache Pig, which is a tool from the Apache Hadoop Ecosystem, was performed. It establishes the effectiveness of Apache Hadoop Ecosystem as a powerful BDA solution in libraries.

Findings

It can be inferred from the literature that libraries and librarians have not taken the possibility of big data services in libraries very seriously. Also, the literature suggests that there is no significant effort made to establish any BDA architecture in libraries. This study establishes the Apache Hadoop Ecosystem as a possible solution for delivering BDA services in libraries.

Research limitations/implications

The present work suggests adapting the idea of providing various big data services in a library by developing a BDA platform, for instance, providing assistance to the researchers in understanding the big data, cleaning and curation of big data by skilled and experienced data managers and providing the infrastructural support to store, process, manage, analyze and visualize the big data.

Practical implications

The study concludes that Apache Hadoops’ Hadoop Distributed File System and MapReduce components significantly reduce the complexities of big data storage and processing, respectively, and Apache Pig, using Pig Latin scripting language, is very efficient in processing big data and responding to queries with a quick response time.

Originality/value

According to the study, there are significantly fewer efforts made to analyze big data from libraries. Furthermore, it has been discovered that acceptance of the Apache Hadoop Ecosystem as a solution to big data problems in libraries are not widely discussed in the literature, although Apache Hadoop is regarded as one of the best frameworks for big data handling.

Details

Digital Library Perspectives, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5816

Keywords

Article
Publication date: 2 January 2024

Muvhulawa Matumba and Mogiveny Rajkoomar

Globally, mobile technology is a significant factor influencing how libraries are changing the ways of delivering services to today’s users. This paper aims to explore academic…

Abstract

Purpose

Globally, mobile technology is a significant factor influencing how libraries are changing the ways of delivering services to today’s users. This paper aims to explore academic librarians’ perceptions of the usefulness of mobile technology in delivering library services and the efforts required for its successful adoption.

Design/methodology/approach

The study was conducted within an interpretive paradigm. The research objectives were underpinned by the unified theory of acceptance and use of technology as a theoretical framework. Data were collected through semi-structured interviews and analyses using NVIVO for thematic analysis.

Findings

Results show that, in general, academic librarians support the use of mobile technology to provide services such as access to eBooks and Journals, Online Public Access Catalogue, Bookmyne application, information literacy consultations and training. Library managers, fellow librarians and users were identified as encouraging the adoption of mobile technology to enhance library services. The paper further confirms that the successful adoption of mobile technology requires some effort. However, due to some of the challenges presented in the study, a majority of respondents felt that their libraries are not yet ready to fully embrace mobile technology the way it is envisioned in today’s world.

Practical implications

The study endeavours to address the divergence between students and academic librarians’ viewpoints regarding the application of mobile technology in the provision of library services.

Originality/value

This paper highlights numerous ways that academic librarians could adopt and embrace mobile technology, which can benefit both academic libraries and other institutions of higher learning. The knowledge presented in this paper could assist academic librarians in assessing their institutions’ vulnerabilities, challenges and strengths in using mobile technologies to provide library services.

Article
Publication date: 16 April 2024

Joyce Galletta DeStasio and Eric Jeitner

The purpose of this paper is to share the process, findings and conclusions from one library’s iterative usability study of its website design to inform other libraries as they…

Abstract

Purpose

The purpose of this paper is to share the process, findings and conclusions from one library’s iterative usability study of its website design to inform other libraries as they perform their own assessments.

Design/methodology/approach

A task-completion usability study was conducted with eight undergraduate students across two iterations: the first gauged the usability of a redesigned library website and the second gauged the effectiveness of the first iteration’s findings.

Findings

We found that users performed better when the site provided multiple access points to the same information, displayed a prominent chat feature, limited the amount of text on a given page and avoided library jargon. Not only was the second round of testing important for confirming that first-round recommendations were effective but also it proved useful in catching a problem with the site that was unintentionally created during the time between tests.

Research limitations/implications

No demographic data were collected during the study, thus hindering our ability to analyze our users through these data points.

Originality/value

This study demonstrates the value of iterative usability testing, especially when untested changes made between site versions may produce usability issues.

Details

Performance Measurement and Metrics, vol. 25 no. 1
Type: Research Article
ISSN: 1467-8047

Keywords

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