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Recent changes in the economy have altered both the internal and external operations of organizations. In response to the economic downturn, organizations have been forced to dramatically change their work practices and processes. Such practices inevitably create concern for employees as resources become more scarce, rewards and processes become more uncertain, and the marketplace becomes more competitive. To avoid these stressful situations and survive within their organizations, workers have to become more flexible and responsive. However, the specific ways in which the economic downturn will affect worker well-being has yet to be determined. In this chapter, we propose an integrative model of the politics– stress relationship and demonstrate the key role played by economic conditions.

The aim of this chapter is to frame the key issues in workplace information literacy. This chapter is the personal experiences and observations of the author with over 30 years of experience in intranets, corporate libraries and product development. The workplace is not a single or uniform population, as can be said broadly about mass markets like consumers, K-12 students, or undergraduate scholars. Workplaces are defined as the workers in both not-for-profit and for-profit sectors who are tasked with running the organization and delivering services to end users like learners, customers, clients, patients, etc. This chapter explores these issues and frameworks through key target audiences in commercial and institutional workplace environments such as:

• Teachers (as opposed to students)

• Faculty (professors as opposed to young scholars)

• Corporate administrators and business decision-makers, executive, professionals, consultants, accountants, auditors, MBAs, managers

• Medical professionals such as doctors, nurses, pharmacists

• Lawyers (in both private practice and internal corporate and government work)

• Engineers

• Creative professions (artists, advertisers, marketers, etc.)

Teachers (as opposed to students)

Faculty (professors as opposed to young scholars)

Corporate administrators and business decision-makers, executive, professionals, consultants, accountants, auditors, MBAs, managers

Medical professionals such as doctors, nurses, pharmacists

Lawyers (in both private practice and internal corporate and government work)

Engineers

Creative professions (artists, advertisers, marketers, etc.)

A number of prominent European multinational mobile telephony companies (MNMTCs) have their origins in state-owned monopolies that successfully undertook radical transformation in the late 1980s to late 1990s. Not only did they face liberalization of their domestic markets but they also moved from fixed-line telephony to mobile telephony prior to rapid expanded overseas. This study focuses on Telenor whose operations currently span the Nordic region and Southeast Asia. Like other MNMTCs, Telenor currently faces another period of radical change as global digital services providers are set to ride on the connectivity MNMTCs supply thereby reducing them to “dumb-pipes.” This study indicates that Telenor has abandoned radical transformation for “modernization” of its extant operations. For an understanding of why this second radical change is proving arduous for MNMTCs, the authors argue that there is a need to take into consideration institutional change.

Purpose – The purpose of this study is to examine how staff contributes to the operations of an adult drug court and, more critically, how staff produces client failure. Previous drug court researchers often attribute outcomes to the characteristics or the behaviors of the clients or to the program design, not to the actions of the staff.

Methodology – This study is based on extensive field research in three drug courts over a 4-year period. We observed both public and less public drug court events from the court event to staff meetings.

Findings – The key finding is that staff produces program failures. Within the policies and procedures of their programs, using their professional belief systems, and in interaction with a range of others to manage the demands of their position, staff produces the outcomes.

Limitations – As with other ethnographies, the generalizability of the exact processes may be limited. The core finding that the staff actively creates outcome decisions is a fundamental process that we believe occurs in any drug court or, more widely, problem-solving courts.

Implications – The practical implications of this research are in the illustrations of how staff matter, which we hope will spur others into examinations of staff actions.

Originality – Previous research ignores staff or treats them as mere extension program policies. The in-depth examination of staff behavior provides a unique and valuable examination of how much is lost by ignoring the staff judgments, perceptions, and actions.

In the current era of intensified immigration enforcement and heightened risks of deportation even for long-term lawful permanent residents, citizenship has taken on a new meaning and greater importance. There is also growing evidence that citizenship denials in their various forms have become inextricably linked to immigration enforcement. Who is denied citizenship, why, and under what circumstances? This chapter begins to address these questions by developing a typology of citizenship denials and providing an empirical overview of each type of citizenship denial. Taken together, the typology of citizenship denials and the accompanying empirical overview illustrate the close connection between immigration enforcement and citizenship rights in the United States.

For their part, GSE went into 2002 with a vision of how they saw the year unfolding. 2002 would see the holding of a general election, and the momentum of GSE's petition gathering and public meetings could be utilised in an attempt to politicise the incineration issue as part of the overall election campaign. The shifting dynamic of the political opportunity structure surrounding the incineration issue had seen GSE and their local political allies losing momentum, due to the removal of the councillors’ powers on the waste issue. However, the response of a public now concerned at this perceived undermining of democracy allowed GSE to extend their democratic deficit frame.

Disassembly takes place in remanufacturing, recycling, and disposal, with a line being the best choice for automation. The disassembly line balancing problem seeks a sequence that is feasible, minimizes the number of workstations, and ensures similar idle times, as well as other end-of-life specific concerns. Finding the optimal balance is computationally intensive due to exponential growth. Combinatorial optimization methods hold promise for providing solutions to the problem, which is proven here to be NP-hard. Stochastic (genetic algorithm) and deterministic (greedy/hill-climbing hybrid heuristic) methods are presented and compared. Numerical results are obtained using a recent electronic product case study.

This article reviews the extensive history of dynamic performance research, with the goal of providing a clear picture of where the field has been, where it is now, and where it needs to go. Past research has established that job performance does indeed change, but the implications of this dynamism and the predictability of performance trends remain unresolved. Theories are available to help explain dynamic performance, and although far from providing an unambiguous understanding of the phenomenon, they offer direction for future theoretical development. Dynamic performance research does suffer from a number of methodological difficulties, but new techniques have emerged that present even more opportunities to advance knowledge in this area. From this review, I propose research questions to bridge the theoretical and methodological gaps of this area. Answering these questions can advance both research involving job performance prediction and our understanding of the effects of human resource interventions.