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The purpose of this paper is to systematically review the body of work featured in the International Journal of Wine Business Research (IJWBR) since its transition from…
The purpose of this paper is to systematically review the body of work featured in the International Journal of Wine Business Research (IJWBR) since its transition from the International Journal of Wine Marketing (IJWM) in 2007, and to assess the collective evolution of the topical structure of published research against the Journal’s aims as described in the inaugural editorial.
A scientometric study using both network analysis and narrative methods was used to evaluate the research contents of the IJWBR.
Results lead to four conclusions. Overall, the research published in IJWBR has met the editorial aim of expanding beyond the marketing focus of IJWM. Second, the Journal has become increasingly international in its approach to research activities, both in terms of authorship and sites of study. Third, the methods used in the study of wine business have advanced from descriptive univariate to more complex or predictive multivariate approaches. Finally, despite all of these desired advances, research grounded in marketing and consumer behavior perspectives still predominates the Journal.
This is the first review of IJWBR to use a scientometric method; and this paper provides a description and assessment of progress made toward the publishing goals first envisioned for the Journal at its transition from IJWM to IJWBR.
Over the last two decades, women's issues such as education, employment, pay equity, sexuality, lifestyle, housing, economics, environmental safety, health, child‐rearing…
Over the last two decades, women's issues such as education, employment, pay equity, sexuality, lifestyle, housing, economics, environmental safety, health, child‐rearing practices, reproductive rights, military service, and criminal justice have become a major focus of public policy at every level. There has been equal interest about women of various ethnic backgrounds, women in other countries, and women's writing. There have been burgeoning social and political demands for research, scholarship, and activism on women‐related topics. To meet these demands, universities and colleges started interdisciplinary women's studies programs. Sheila Tobias, a leading scholar in the field of women's studies, defines it this way:
Presents evidence that the “glass ceiling” affects the career development of women in many professions the USA, including those in which they predominate in the entry…
Presents evidence that the “glass ceiling” affects the career development of women in many professions the USA, including those in which they predominate in the entry levels, such as teaching. Sets out US case law on discrimination, summarizing some of the major judgements on human resource practices that are discriminatory. Lists five factors that impede womens’ careers ‐ stereotypes and perceptions; lack of access to mentoring; discrimination; family responsibilities; and the costs of setting up one’s own business.
Among the Khasi, a matrilineal society in N. E. India, women have direct control over resources and help from matrilineal kin. Given this context, we question what effects…
Among the Khasi, a matrilineal society in N. E. India, women have direct control over resources and help from matrilineal kin. Given this context, we question what effects husbands might have on women’s reproductive success. Multivariate analyses of husband contributions on number of live-born children, child survival, and growth of children find positive effects. These effects pertain particularly if the husband is reported to be head of household, otherwise husband effects can be negative. The analysis is framed in terms of facultative reproductive strategies as husbands’ contributions are viewed as responses to variation in women’s resources and condition.
With the proliferation of automated systems in libraries comes a growing need for good user documentation. Due to staffing constraints, often the person responsible for…
With the proliferation of automated systems in libraries comes a growing need for good user documentation. Due to staffing constraints, often the person responsible for producing this documentation has no related background or experience. This article offers that writer a few simple guidelines and tips.
The purpose of this paper is to provide an in‐depth understanding of the lived experience of sex discrimination from the perspective of women in the Wal‐Mart case and…
The purpose of this paper is to provide an in‐depth understanding of the lived experience of sex discrimination from the perspective of women in the Wal‐Mart case and unravels the daily mechanisms through which sex discrimination takes place.
One hundred and ten in‐depth statements from women who are current and former employees of Wal‐Mart, describing in detail their work experience, were employed as the main source of data. We have carried out a detailed content analysis of these in‐depth interviews identifying the mechanisms of sex discrimination.
Findings identify the specific mechanisms through which sex discrimination takes place. In the context of the current sex discrimination case, the paper provides a rich body of evidence in unraveling the everyday mechanisms of sex discrimination. It observes that instead of individual events, at important thresholds, sex discrimination is a result of small, everyday acts and gendered assumptions, which often appear supportive and harmless.
The richness of the data provides the unique, empirical opportunity to observe the process in detail, but this paper focuses exclusively on the process, and the end‐results remain outside the scope of the paper.
The paper provides a very useful source of information and practical advice for women in the labor force in identifying the supportive, nice and harmless mechanisms and everyday experience of sex discrimination.
This paper exclusively focuses on the process and identifies the mechanisms of sex discrimination using a rich source of qualitative data. It offers empirical evidence in identifying the daily assumptions and everyday mechanisms of sex discrimination. Sex discrimination in the everyday lives are carried out in disguise of harmless, nice and often supportive behavior; therefore this paper offers explanations as to why many women stay in these exploitative jobs as long as they do.
A paucity of literature considers a growing trend within the retail space whereby franchise companies and their franchisees market and sell products and services across…
A paucity of literature considers a growing trend within the retail space whereby franchise companies and their franchisees market and sell products and services across multiple channels, including company‐owned retail stores. This case study aims to explore the processes used to support the customer experience, the control mechanisms that are in place, and the channels by which these customer‐company interactions occur.
A qualitative approach employing an adaptation of the grounded theory method for data collection, coding, and analysis was used and this study specifically focused on an international van‐based service franchise during the integration of the franchise company's service into the retail brick‐and‐mortar locations of the parent company. Participants included retail employees of the parent company, franchise company support staff, franchisees, and third‐party call center agents working for the parent company.
Findings suggest a relationship exists between the alignment of the internal factors of the customer relationship management (CRM) experience (e.g. people, processes, and technology) and the relative strength or weakness of each external factor (e.g. customer, company, and competition). Moreover, it is postulated that weaker customer‐centric service results in greater misalignment of internal factors and leads to larger service variability, or sub‐optimized CRM.
The unique contribution of this research is the juxtaposition of the disparate marketing approaches of the parent company and franchisees and the subsequent impact on CRM efforts of the company. A conceptual model of internal and external factors of the CRM experience is presented.