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1 – 10 of 29Chad Lin, Graham Pervan and Donald McDermid
The main purpose of this paper is threefold: to understand public‐sector outsourcing in Australia; to examine the linkage between IS/IT outsourcing and the use of evaluation…
Abstract
Purpose
The main purpose of this paper is threefold: to understand public‐sector outsourcing in Australia; to examine the linkage between IS/IT outsourcing and the use of evaluation methodologies; and to identify issues that are critical in evaluating and managing IS/IT outsourcing contracts in public‐sector organizations.
Design/methodology/approach
A survey of the top 500 Australian organizations and two in‐depth case studies of two Australian public‐sector organizations were conducted.
Findings
Several key issues for IS/IT outsourcing were identified – problems in evaluating outsourcing contracts, embedded contract mentality, ability to manage contracts, and staff transition management.
Practical implications
Outsourcing organizations need to implement changes carefully and assess their in‐house capabilities. They also need to fully understand and apply the IS/IT investment evaluation and benefits realization processes. In order to reach the magnitude of improvements ascribed to IS/IT outsourcing organizations need to undertake proper risk assessment and effectively manage outsourcing relationships. These all have to be done before and during the vendor/technology selection assessment and contract negotiation process.
Originality/value
IS/IT outsourcing in the public sector is particularly under‐studied. This study identifies several key issues for organizations undertaking IS/IT outsourcing. Recommendations are provided to assist outsourcing organizations in dealing with these issues.
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Global reflation trade falters as markets question Trump
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DOI: 10.1108/OXAN-DB220286
ISSN: 2633-304X
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Geographic
Topical
The Dow Jones US stock market index rose above 20,000 for the first time on January 25 but in contrast the dollar has weakened recently, betraying investor nerves about upcoming…
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DOI: 10.1108/OXAN-DB217610
ISSN: 2633-304X
Keywords
Geographic
Topical
The move comes as a high-level Chinese trade delegation is due in Washington and as global markets and the US foreign policy community including Congress have become unsettled…
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DOI: 10.1108/OXAN-DB243745
ISSN: 2633-304X
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Geographic
Topical
US President Donald Trump’s decision last month to intensify the US-China conflict by raising the tariff rate and targeting Chinese tech firms is straining stock markets and…
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DOI: 10.1108/OXAN-DB244387
ISSN: 2633-304X
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Geographic
Topical
Bond markets outlook.
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DOI: 10.1108/OXAN-DB229414
ISSN: 2633-304X
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Trump had said his attendance was certain, but now he appears less sure. This is raising fresh questions about his administration’s policy towards South-east Asia, a region which…
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DOI: 10.1108/OXAN-DB224607
ISSN: 2633-304X
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Geographic
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The campaign for the nomination has been gaining steam, with 21 candidates now announced and potentially more coming. Given the changes in nomination politics, from debate rules…
The history of Catholic Teacher Education is linked to the growth and development of Catholic schools that began in the early nineteenth century. The Catholic Church struggled to…
Abstract
The history of Catholic Teacher Education is linked to the growth and development of Catholic schools that began in the early nineteenth century. The Catholic Church struggled to recruit enough certificated teachers and relied heavily on pupil teachers. This began to be resolved with the opening of Notre Dame College, Glasgow, in 1895 and St Margaret's College, Craiglockhart, in 1920. The two Colleges would merge into the national St Andrew's College in 1981. This national college would undertake a further merger with the University of Glasgow in 1999 to become part of the newly formed Faculty of Education, later School of Education. The School of Education continues to discharge the mission to prepare teachers for Catholic schools.
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