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Article
Publication date: 27 February 2009

Diane Issa Nauffal

The purpose of this paper is to examine differences in students' perceptions of quality and satisfaction with their educational experience among four types of higher educational…

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Abstract

Purpose

The purpose of this paper is to examine differences in students' perceptions of quality and satisfaction with their educational experience among four types of higher educational models, American, French, Egyptian and Lebanese, in Lebanon.

Design/methodology/approach

A sample of over 200 students from each of the seven universities included in the research study were surveyed. Their perceptions were sought on a range of demonstrable performance outcomes. These outcomes include the observance of democratic practices, the effectiveness of the teaching/learning experiences, the quality of academic and non‐academic services, and relationships and destination upon graduation.

Findings

The findings indicate that universities adopting the American and French academic model, including the Lebanese university, tend to more readily involve students in institutional decision making at both the academic and non‐academic levels in comparison to the university following the Egyptian academic model encouraging democratic practice among youth. Despite the considerable differences among the various institutional types in the philosophy of education, the perceptions of the purposes of higher education and the pedagogical approaches they adopt, students generally expressed satisfaction in the quality of their university education.

Research limitations/implications

With the continuous establishment of universities in Lebanon and the region following different academic models, the research findings may serve to inform policy makers and academic leaders of students' perceptions of quality and satisfaction.

Originality/value

No such comparative study has been conducted to determine the satisfaction of students with their overall higher education experience in Lebanon and the region.

Details

Education, Business and Society: Contemporary Middle Eastern Issues, vol. 2 no. 1
Type: Research Article
ISSN: 1753-7983

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