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The purpose of this paper is to present a combined framework for system design using Six Sigma and Lean concepts. Systems Engineering has evolved independently and there are numerous tools and techniques available to address issues that may arise in the design of systems. In the context of systems design, the application of Six Sigma and Lean concepts results in a flexible and adaptable framework. A combined framework is presented here that allows better visualization of the system-level components and their interactions at parametric level, and it also illuminates gaps that make way for continuous improvement. The Deming’s Plan-Do-Check-Act is the basis of this framework. Three case studies are presented to evaluate the application of this framework in the context of Systems Engineering design. The paper concludes with a summary of advantages of using a combined framework, its limitations and scope for future work.

Six Sigma, Lean and Systems Engineering approaches combined into a framework for collaborative product development.

The present framework is not rigid and does not attempt to force fit any tools or concepts. The framework is generic and allows flexibility through a plug and play type of implementation. This is important, as engineering change needs vary constantly to meet consumer demands. Therefore, it is important to engrain flexibility in the development of a foundational framework for design-encapsulating improvements and innovation. From a sustainability perspective, it is important to develop techniques that drive rationality in the decisions, especially during tradeoffs and conflicts.

Scalability of the approach for large systems where complex interactions exist. Besides, the application of negotiation techniques for more than three persons poses a challenge from a mathematical context. Future research should address these in the context of systems design using Six Sigma and Lean techniques.

This paper provides a flexible framework for combining the three techniques based on Six Sigma, Lean and Systems Engineering.

This paper will influence the construction of agent-based systems, particularly the ones using the Habermas’s theory of social action as the basis for product development.

This paper has not been published in any other journal or conference.

Identification of critical success factors (CSFs) for any continuous improvement initiative is important as it allows organisations to focus their efforts on these factors to ensure a success. The purpose of this paper is to present the CSFs for the effective implementation of Lean Six Sigma and to analyze the implementation of Lean Six Sigma, focusing on the CSFs identified in the literature, through a survey of companies, geographically dispersed, from both the manufacturing and service industry.

The approach taken by authors in this study has two fundamental parts. The first part was to analyse the current literature on CSFs for all continuous improvement initiatives such as TQM, Lean, Six Sigma and Lean Six Sigma. The second part was to design a survey questionnaire based on the literature. The questionnaire was sent to 600 companies (both manufacturing and service) and the response rate is approximately 17 per cent.

Analysis of key findings highlighted that the most important factors are: management commitment, cultural change, linking Lean Six Sigma to business strategy and leadership styles. The results also revealed that the least important factors are linking Six Sigma to HR rewards and extending Lean Six Sigma to supply chain.

A sample size of 101 companies is not sufficient to generalise our key findings. This will be rectified by carrying out further surveys in the forthcoming months and making this investigation a longitudinal study. Moreover, the authors have to execute semi‐structured interviews to obtain a better understanding of the current practice of Lean Six Sigma in participating organisations. An online survey was administered for this study; however future semi‐structured interviews with employees in those companies would enable one to have a better understanding of their practice of Lean Six Sigma programmes.

Although there are a number of papers published on CSFs of Lean and Six Sigma, it was found that there is a dearth of literature on CSFs of Lean Six Sigma implementation. The authors also compare and contrast the CSFs in both manufacturing and service organisations. The results showed what the most and least important factors are for a successful implementation of Lean Six Sigma, providing valuable insights for organizations which will be embarking on this journey.

The purpose of this paper is to demonstrate the ability to researchers of using design of experiments (DoE) as a structured and systematic approach to performing systematic literature reviews. The authors demonstrate a simple case study illustrating the application of DoE in executing a systematic literature review on two popular topics in higher education: academic leadership and Lean Six Sigma.

The methodology involves the systematic literature review of linking academic leadership with terms such as Lean, Six Sigma, Total Quality Management, Maturity Model and Continuous Improvement. The main tool used to structure the systematic literature review is a Taguchi Orthogonal Array design, specifically an L16 grid and the method is verified by conducting another review, replacing the term academic leadership with simply leadership.

The approach identified at first no research papers linking the terms; however, when academic leadership was replaced with university, 19 research papers where discovered. The verification exercise, linking just leadership with the other search string generated over 1,000 results – demonstrating that the tool can find large volumes of articles if they exist, the search was completed for a ten year time frame – 2004 to 2014.

The case study focussed on a field which is known to have little current research and the verification exercise deliberately targeted a known large body of research. The authors will continue to use the approach and refine the technique over time.

This approach would help any researcher despite of their discipline to identify opportunities and gaps in the current literature.

The paper shows how DoE can be used in an academic research-based process. No other literature review approach currently exists which uses Taguchi approach to DoE to filter the search criteria.

The purpose of this paper is to present the corporate views of the commonalities and differences between two of the most powerful methodologies for process improvement in organisations.

The approach taken was to collate the viewpoints from various corporate professionals. Participants were chosen from different countries across the globe, with a median experience of 10 years as a quality professional with expertise in the field of both Lean and Six Sigma.

Thirty-one key points have been highlighted as findings, as a summary of viewpoints provided by the participants. Fourteen commonalities and 17 differences between Six Sigma and Lean were identified. Key findings were grouped under four categories – Approach, Customer, Focus and Organisation.

The corporate opinions expressed in the paper are those of a few professionals selected for the study. It is important to capture the viewpoints of more such practitioners to arrive at sound and valid conclusions.

The paper provides an excellent platform for both academicians and working professionals to understand the corporate views of commonalities and differences between the two powerful process improvement methodologies. The paper lays a platform for researchers to understand the applications of Six Sigma and Lean for process excellence.

The purpose of this paper is to review the historical development of Lean Six Sigma and to identify the relevant opportunities for the application of Lean Six Sigma within the university setting. The paper also discusses the challenges of Lean Six Sigma implementation in higher education, as well as the cultural changes necessary to provide an appropriate climate for its long-term success.

The paper contains a comprehensive discussion of the development of Lean Six Sigma over the past three decades. Additionally, the paper describes how Lean Six Sigma may be applied in the university setting to improve processes in curriculum delivery; business and auxiliary services; admissions and enrollment management; and research.

Lean Six Sigma can be applied to facilitate process improvements in curriculum delivery; business and auxiliary services; admissions and enrollment management; and research. While obstacles to Lean Six Sigma implementation exist, the process improvements and resulting cultural changes are worthwhile and noteworthy.

The paper serves as a guide for how Lean Six Sigma processes can be utilized in the higher education setting. Other researchers and practitioners may use the paper as a practical orientation to Lean Six Sigma in the university setting.

Due to the unique culture of higher education, the application of Lean Six Sigma to university processes has been sparse. The paper provides a needed orientation as to how Lean Six Sigma may be applied to improve some of the more important functional aspects of the university.

The literature in the field of Lean Six Sigma (LSS) is escalating with frameworks, but, till date, no effort has been made in existing literature to critically reviewing LSS frameworks. The aim of this paper is to investigate the literature about Lean, Six Sigma and LSS frameworks and critically reviewing the existing literature over numerous parameters.

This study focuses on a literature review of Lean, Six Sigma and LSS frameworks. The time span of this analysis is 30 years. The analysis is restricted to searching online databases such as Elsevier Science direct, Taylor and Francis, Emerald, Springer link, Wiley Inter-Science and Inder-Science. A total number of 58 frameworks have been used as sample size for this study. The study focuses on reviewing these 58 frameworks based on measures such as the novelty of frameworks, source of frameworks, framework verification, approach of verification and identification of vital elements/tools/constructs of frameworks and lastly comparative analysis of all these 58 frameworks

The analysis has identified major discrepancy such as laxity of researcher toward utilizing existing frameworks, lack of participation of practitioners and consultants in the development of LSS frameworks, and the elements/constructs used in structuring the frameworks are highly incoherent. Higher proportions of frameworks are verified through various modes of verification such as survey, case study, simulation, which encourages other researchers for applicability of the frameworks. Case study is found most popular research design method for verification of frameworks. Various frameworks are highly abstract or superficial. Some of the frameworks do not show how each construct/element are related to implementation in the organization. Out of 58 frameworks, the only single framework is highly comprehensive. A coherent framework for LSS is still lacking.

This analysis is limited to peer review articles from Elsevier Science direct, Taylor and Francis, Emerald, Springer link, Wiley Inter-Science and Inder-Science databases and contains the search keywords in title only.

This study is first of its kind attempt, making an effort to the knowledge of the authors to critically review Lean, Six Sigma and LSS frameworks. This analysis will assist to recognize the LSS filed trends and framework applicability.

The purpose of this paper is to critically review the green lean approach and highlight its limitations; examine the compatibility of the green, lean and Six Sigma concepts; and propose Six Sigma, and specially its problem-solving methodology DMAIC, as an approach to help enhancing the effectiveness of green lean initiatives. Historically, profitability and efficiency, and more recently customer satisfaction, quality and responsiveness objectives have been the prevailing interest for organisations. However, the move towards greener operations and products has forced companies to seek alternatives to combine these with green objectives and initiatives. Green lean is the result of this combination. Thus, the paper conceptually proposes Green Lean Six Sigma.

To do this, a systematic literature review (SLR) of the subjects under investigation was conducted.

The SLR indicated that the green lean integration may have inherited the same limitations as the individual green and lean approaches, but these may be overcome through the integration of Six Sigma. It also identified the similarities of some of the main attributes of green, lean and Six Sigma, which suggest their compatibility to be unified as an integrated approach.

The paper allows scholars to develop a deeper and richer knowledge on the simultaneous deployment of green and operational improvement initiatives and help practitioners in formulating more effective strategies for their deployment.

The paper is one of the very first researches that investigate the potential benefits of integrating green lean and Six Sigma.

This study aims to present an overview of leading research trends in the lean six sigma domain published in the International Journal of Lean Six Sigma (IJLSS) since its inception.

The study analyses articles published between 2010 and 2019 in IJLSS using the bibliometric technique. The results of data analysis identify the most prolific authors, their affiliation, citation trends and highly cited articles from the journal. Further, a graphical analysis involving bibliographic coupling and co-citation analysis of the corpus enriches the investigation.

The results of the bibliometric analysis suggest that the number of IJLSS’s publications and citations grew markedly over time (from 4 citations in 2010 to nearly 1,324 in 2019). The organizational diversity and collaboration among authors publishing in IJLSS are trending upwards. Case study and focus group are the two most common research designs in publications. In the study, three major themes emerged: implementation of lean on business, integration of lean and six sigma and the effects of lean six sigma on businesses.

The study finding informs and educates practitioners and scholars about various qualitative research tools, applications and methods of implementing lean six sigma tools in different industry sectors.

The study uses bibliometric analysis to propose a novel categorization of research published in IJLSS and to report on the utilization of various lean tools in the journal. The study provides guidance for new future research besides offering a thorough introspection of the lean and six sigma domains.