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In 2018, an artificial intelligence (AI) interview platform was introduced and adopted by companies in Korea. This study aims to explore the perspectives of applicants who have experienced an AI-based interview through this platform and examines the opinions of companies, a platform developer and academia.

This study uses a phenomenological approach. The participants, who had recent experience of AI video interviews, were recruited offline and online. Eighteen job applicants in their 20s, two companies that have adopted this interview platform, a software developer who created the platform and three professors participated in the study. To collect data, focus group interviews and in-depth interviews were conducted.

As a result, all of them believed that an AI-based interview was more efficient than a traditional one in terms of cost and time savings and is likely to be adopted by more companies in the future. They pointed to the possibility of data bias requiring an improvement in AI accountability. Applicants perceived an AI-based interview to be better than traditional evaluation procedures in procedural fairness, objectivity and consistency of algorithms. However, some applicants were dissatisfied about being assessed by AI. Digital divide and automated inequality were recurring themes in this study.

The study is important, as it addresses the real application of AI in detail, and a case study of smart hiring tools would be valuable in finding the practical and theoretical implications of such hiring in the fields of employment and AI.

The purpose of this paper is to discuss the experience of carrying out an ethnographic research in the real world with six different participant groups from different backgrounds and embodying different expertise in traditional medicine. The paper will discuss why some approaches do not go well with some key informant groups and will demonstrate a suitable method that function better with those groups. The paper also argues that there is unpredictability of doing research in the real world, and this is crucial knowledge for novice researchers, and researchers who wish to embark on their research in different communities.

Ethnography comprising of in-depth interviews, participant observation, focus group and unobtrusive methods.

Listening to traditional healers’ explanation of their roles, patients’ perspectives of their treatments and the views of other participant groups will help us to understand the role of traditional healers, how effective their treatment is, and the possibilities for, and barriers to co-operation with the modern health care system. Ethnographic approach addresses deep understanding about cultural phenomena and issues in the real world because it captures everyday life and practices among local people.

The principle of ethnography requires a researcher being in the field and living with the local people for a long period of time. This provides the researcher with the opportunity to learn and experience a new world on his/her own.

Although the process of carrying out an ethnographic study is unpredictable, the methodological approach the paper employs in this study has resulted in valuable outcomes to a novice ethnographer. The paper would suggest to other novice ethnographers that this methodology is a very worthwhile approach in terms of exploring, learning and understanding the new world.

To date few research studies exist on consumers' responses to the adoption of Wal‐Mart into towns and cities. This paper seeks to examine the expected impact of a Wal‐Mart store in a community before its arrival.

Media reviews, participant observations and in‐depth interviews were applied. Positive and negative articles relating to Wal‐Mart as exhibited in the newspapers – the Guelph Tribune and the Guelph Mercury – were reviewed. Participant observations were conducted in three different shopping areas of Guelph: the Downtown area, the Stone Road mall area and the Willow West mall area. A total of 13 participants from these shopping areas were interviewed.

Overall, this study found that the participants were receptive to the notion of Wal‐Mart coming to Guelph despite the negative publicity and strong opposition Wal‐Mart had faced in the media. Additionally, this study offered insights for this marketplace based on the consumption context of hedonic and utilitarian shoppers. The intensity of these shoppers' perceptions and beliefs were found to be different for different contexts such as retail shopping, businesses and social.

This study demonstrates the importance of wider contextual comprehension when trying to understand what values consumers hold for retailers in the marketplace. However, these findings are restricted by the limited range of opinions captured. A fully holistic view is only possible when taking into account the perspectives of local business owners, future Wal‐Mart employees and managers, activists, or politicians – all of whom have an impact on the situation of Wal‐Mart in Guelph.

Insights from this study can assist management personnel for their future expansion plans.

This study extends the application of consumers' value dimensions by focusing not only on consumers' hedonic and utilitarian values but also by incorporating the community context. Furthermore, it offers a multi‐method qualitative market research approach for discovering insights that would not have emerged from utilizing just one method of data collection. This is also the first study to assess consumer responses before a store's construction.

Notes that many authors have supported the value of integrating qualitative and quantitative approaches within a research design to address research questions that aim both to develop or extend theory and test its application. Presents research which explores two alternative approaches to conducting qualitative interviews within an integrated research method. Aims to determine how those different approaches can enhance the design of the quantitative component of the research, and contribute to the interpretation of the quantitative data. Concludes that the findings indicate the importance of adopting both qualitative interview techniques within this combined approach, while completing a comprehensive review of the literature. Suggests that this will develop a theoretical framework and quantitative design, and assist in the interpretation of the quantitative data. The qualitative components of two outshopping studies, each study having a combined qualitative/quantitative research design, were selected to illustrate the nature of the data produced through each qualitative interviewing technique and the contribution of the data to the interpretation of the quantitative findings.

Group decisions have taken a prominent part in strategic decision making but managerial research still lacks techniques to study these interpersonal processes comprehensively. Assuming that efficient decision making depends on shared cognitive structures within groups, an approach to analyze these structures and the affective and communicative dimensions causing convergence/divergence of individual cognitions is introduced. Suitable methods to study these variables are discussed and applied in an actual strategic decision to be made by a management team. The method shows a high degree of realism and preciseness in analyzing strategic group decisions.

The purpose of this paper is to examine the impacts of a sustainability course that was designed to evoke measurable transformational changes in students’ preferences and in their roles as consumers, employees and citizens, via consciously addressing sustainability issues and involving a community partner.

The research was undertaken using mixed methods. Q-methodology helped create student groups with similar preferences for sustainable attitudes and behaviours before and after the course; the most important features of attitude changes and identify the phases of transformation were explored. In-depth interviews with each participant contributed to understanding and explaining the motivation for changing preferences and generated individual-level reflections about the perceived process of transformation.

Q-method highlighted how stakeholder roles were transformed from the three pre-factors to the three post-factors and for the whole group. Seven phases of transformational change are identified based on the reflective in-depth interviews from “no transformation” to “change agent behavior”.

Findings provide new perspectives for evaluating and embracing the transformational potential of sustainability courses.

Assessing the impacts of sustainability courses on students’ transformation via measuring their mindsets and behaviour preferences prior to and after a course is still an under-researched area, especially in relation to the Q-method. A further unique feature is how the influence of engaged community partner on students’ preferences is captured. The explored scope of individual responsibility goes beyond environmental awareness and addresses participants in various stakeholder roles simultaneously, by examining their priorities as consumers, employees and citizens.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

Effective facility management (FM) can reduce environmental effects on buildings throughout their life cycle. This study aims to investigate the challenges in implementing building information modelling (BIM) for FM in government buildings in Thailand.

Eight government-building facility experts were interviewed using an in-depth interview method to identify FM challenges. The collected qualitative data were analysed via thematic analysis to ensure data saturation. The final questionnaire was designed with 45 FM problems, classified into management, technical and human resource problems, to collect quantitative data from 54 government FM officers. The data were used to prioritise the severity and frequency of the FM problems using the severity index (SI) and relative importance index (RII).

Management problems have the highest impact, with an average SI of 0.285, followed by human resource (average SI = 0.266) and technical (average SI = 0.264) problems.

This study identifies the government-building FM problems in Thailand that are critical to the development of a BIM execution plan (BEP) guideline. The findings can facilitate strategy development for government-building operations and management in line with the public procurement and supply administration of Thailand. These findings can serve as a guideline to inform the development of a BIM Roadmap for integration into the national digital roadmap and the Thailand 4.0 policy to mitigate construction-related environmental and climate issues.