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The purpose of the paper is to understand the meanings young people give to their food consumption practices in the mealtime interdependencies at home or at school.

The paper uses an interpretive research strategy and adopts a multi‐method approach that includes depth interviews, visual diaries, and participant observations during school and family mealtimes. Informants were young people aged between 13 and 17.

The paper finds a key theme that is emerging in relation to the meanings created with food consumption is the relationship between formal and informal environments for food consumption and between parental and teacher control, and how these are mediated by the media. In response to mealtime interdependencies, informants adopt rebellious and informal everyday mealtime practices such as “eating‐in‐front‐of‐the‐television”, “eating‐at‐any‐time”, and “speed‐eating”. The emergent practices may be interpreted as a form of intergenerational conflict communicated through consumption acts, and ways of negotiating social relationships within social institutions.

The environment of food consumption may affect the uptake of school meals as well as family meals, and this may impact upon young people's dietary choices and behaviour. Additionally, the results indicate that parents (and teachers) learn from children about new ways to maintain family relatedness and love at mealtimes.

The work in this paper explores the realm of food consumption practices as a political arena involving social institutions.

The garments/textiles industry is the second most polluting industry in the world. However, efforts to understand and curtail its adverse environmental impacts have not been commensurate, and previous works have largely been fragmented and disjointed. This study aims to coduct a comprehensive and systematic green supply chain management (GSCM) investigation on this industry, where a multidimensional framework involving green supply chain practices and performance is developed, validated and applied.

A framework consisting of 12 constructs (8 on practices and 4 on performance) and their underlying measures were developed through an extensive literature review. A survey methodology was used to obtain responses from 403 garment-manufacturing firms in Bangladesh, one of the leading garment producers in the world. Confirmatory factor analysis and structural equation modeling were used first to validate the first- and second-order constructs and then test the hypothesized relationships.

Internal environmental management and cooperation with stakeholders were identified as necessary precursors for implementing the second-order green supply chain practices comprising green design, green purchasing, green manufacturing, green transportation, green facilities and end-of-life management. The implementation of green supply chain practices was found to have a (direct) positive impact on environmental, economic and operational performance and an indirect positive impact on organizational performance. Similarly, both economic and operational performance was found to impact organizational performance positively. Surprisingly, a negative relationship (albeit low) was observed between environmental and organizational performance. Also, garment-manufacturing firms were found to have been unable to translate their IEM capabilities into strategic and long-term cooperation with stakeholders.

The study fills a gap in the literature about applying/implementing GSCM in the garment industry. Future studies in the garment industry and elsewhere could utilize the framework to understand further the synergistic impact of green supply chain practices on performance.

The findings provide practitioners, policymakers and organizations associated with the garment industry with critical insights on the various opportunities and challenges in adopting GSCM. Also, the positive impact of green supply chain practices on performance could provide the impetus for manufacturing firms to adopt GSCM.

A comprehensive GSCM investigation on the garment industry has not been previously attempted and constitutes the novelty of this work. Also, Bangladesh is the second-largest garment exporter worldwide, making this study contribution even more valuable.

This paper aims to extend the customer complaint behaviour (CCB) knowledge by introducing a visual technique called customer complaint journey mapping as a means of capturing and understanding multi-faceted service failures involving multiple actors.

Research participants were trained to record contemporaneous accounts of future dissatisfactory dining experiences. Minimising issues of memory recall whilst faithfully capturing complainants' raw emotions. These recordings formed the basis for follow up interviews, based on the critical incident technique.

The central finding of this paper was how other actors outside of the traditional service dyad played a dynamic role in co-creating a complainants' emotions and subsequent behaviours.

The resulting customer complaint maps give deep insights into the complex social dynamics involved in CCB, providing a powerful tool for both researchers and staff responsible for recovery strategies.

The mapping framework provides an innovative means of capturing the actual complaint experiences of customers and the role of other actors, utilising a multi-method approach designed to address various limitations of existing CCB research.

The purpose of this paper is to understand the sources of financing accumulation that women entrepreneurs of family businesses use for start-up capital in the garment sector of the Lao People’s Democratic Republic (Lao PDR).

This study presents insights gleaned from a qualitative case study into the ways in which women in Lao PDR finance their family businesses in the start-up phase. The authors conducted 36 in-depth interviews – the study used this purposive sample in each of its five rounds of data collection. The data were collected between December 2018 and April 2019 and were analysed by conducting a content analysis assisted by the software programme ATLAS.ti.

The results, though highly case specific, show Lao women’s ability to: accrue their experience, apply their knowledge, engage in self-employment, support their families and aspire to become entrepreneurs. The findings clearly illustrate that women are opportunity and necessity driven, can accumulate income, possess savings behaviour, can manage working capital, investment and accounting and have access to finance (loan and debt) and thus have the potential to become successful entrepreneurs.

By contextualizing women’s entrepreneurial practices, the paper contributes to an understanding of the sources of financing accumulation used for start-up capital in Vientiane, Lao PDR. Theoretically, the paper extends the knowledge of women entrepreneurs seeking the optimal stock of finance which has the potential to drive family business success.