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Article
Publication date: 18 June 2024

Serena Elms, David D. Clarke, Mark Briskey and David Keatley

Emergency service dispatchers perform a vital role in assisting callers by helping them through the emergency they are in and ensuring the delivery of first responders. If an…

Abstract

Purpose

Emergency service dispatchers perform a vital role in assisting callers by helping them through the emergency they are in and ensuring the delivery of first responders. If an emergency caller prematurely hangs up a call, before the arrival of first responders, it can impact a dispatcher’s ability to provide them with assistance. This paper aims to understand why staged callers, who are attempting to cover up a crime, and authentic callers hang up by identifying which linguistic and behavioural indicators occur prior to the end of a call.

Design/methodology/approach

A sample of 40 emergency calls (20 staged; 20 authentic) related to health and welfare emergencies were analysed with a temporal measure known as indicator waves. This provided a means to identify which indicators occurred above the level expected by chance near the end of authentic and staged calls.

Findings

The results of the current study show that the indicators that proceeded hanging up in authentic calls reflected the nature of the situation (e.g. nonurgency wherein the victim is deceased or is in a stable condition). Whereas the indicators that proceeded hanging up in staged calls focused on the “staging” aspect of the incident by accounting for forensic evidence that could be incriminating.

Originality/value

The identification of indicators that occur before the end of staged and authentic calls provides further insight into the differences between the two call types and offers opportunities for further research, potentially leading to application.

Details

Journal of Criminal Psychology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2009-3829

Keywords

Article
Publication date: 16 August 2023

David Keatley, Abbie J. Marono and David D. Clarke

Behaviours occur across complex, dynamic timelines. Research methods to analyse these complex timelines have repeatedly used behaviour sequence analysis (BSA) as a primary method…

Abstract

Purpose

Behaviours occur across complex, dynamic timelines. Research methods to analyse these complex timelines have repeatedly used behaviour sequence analysis (BSA) as a primary method. Traditional BSA outputs, however, are limited in that they do not show how prevalent a behaviour sequence is throughout a sample or group. Until now, how many people in a sample showed the sequence was not analysed and reported. This paper aims to provide a new metric to calculate prevalence scores in BSA data sets.

Design/methodology/approach

Open access recorded responses including nonverbal communication of deceptive and truthful individuals were analysed initially with a standard BSA approach and then the prevalence scores of transitions were calculated.

Findings

Prevalence scores offered new insights into the distribution of sequences across groups. The prevalence score showed differences in which transitions were seen across the truthful and guilty samples. This offers new approaches to analysing nonverbal communication.

Originality/value

This is the first paper to provide a prevalence score for BSA research and show how it can be used in applied research. The current prevalence score metric is provided and suggested for all future research into sequences.

Details

Journal of Criminal Psychology, vol. 13 no. 4
Type: Research Article
ISSN: 2009-3829

Keywords

Article
Publication date: 21 August 2023

Yasmin Richards, Mark McClish and David Keatley

Understanding when an individual is being deceptive is an important part of police and criminal investigations. While investigators have developed multiple methods, the research…

Abstract

Purpose

Understanding when an individual is being deceptive is an important part of police and criminal investigations. While investigators have developed multiple methods, the research literature has yet to fully explore some of the newer applied techniques. This study aims to investigate statement analysis, a recent approach in forensic linguistic analysis that has been applied to criminal investigations.

Design/methodology/approach

Real-world statements of individuals exposed as deceptive or truthful were used in the analyses. A behaviour sequence analysis approach is used to provide a timeline analysis of the individuals’ statements.

Findings

Results indicate that sequential patterns are different in deceptive statements compared to truthful statements. For example, deceptive statements were more likely to include vague words and temporal lacunas, to convince investigators into believing that the suspect was not present when the crime occurred. The sample in this research did not use one deceptive indicator, instead, electing to frequently change the order of deceptive indicators. Gaps in deception were also noted, and there was common repetition found in both the deceptive and truthful statements. While gaps are predicted to occur in truthful statements to reflect an absence of deception, gaps occurring in the deceptive statements are likely due to cognitive load.

Originality/value

The current research provides more support for using statement analysis in real-world criminal cases.

Details

Journal of Criminal Psychology, vol. 13 no. 4
Type: Research Article
ISSN: 2009-3829

Keywords

Article
Publication date: 15 February 2021

David Keatley and David D. Clarke

While behaviour sequence analysis (BSA) is popular, it is not without limitations, namely, the level of detail required and time taken to run analyses; therefore, this paper aims…

Abstract

Purpose

While behaviour sequence analysis (BSA) is popular, it is not without limitations, namely, the level of detail required and time taken to run analyses; therefore, this paper aims to outline a novel method, using 30 serial homicide cases as a worked example.

Design/methodology/approach

Temporal analysis methods are becoming increasingly popular in applied forensic and criminological research. In recent years, BSA has become a widely used approach.

Findings

Waypoint sequencing provides a streamlined version of the traditional BSA approach, allowing for fewer behaviours to be included and providing a clearer overview of the main behaviours of interest.

Practical implications

Waypoint sequencing is shown in the current paper through serial killer research to show how to conduct the analyses and how it is effective in current investigations by expediting the process and allowing quicker analysis to facilitate current investigations.

Originality/value

The current research provides a novel approach to sequence analysis that is more useful in applied settings as it requires fewer behaviours or events than traditional BSA.

Article
Publication date: 22 March 2023

Yasmin Richards, Mark McClish and David Keatley

The purpose of this paper is to address the complexity of missing persons cases and highlight the linguistic differences that arise in this type of crime. Missing persons cases…

Abstract

Purpose

The purpose of this paper is to address the complexity of missing persons cases and highlight the linguistic differences that arise in this type of crime. Missing persons cases are typically very complex investigations. Without a body, crime scene forensics is not possible, and police are often left only with witness and suspect statements. Forensic linguistics methods may help investigators to prioritise or remove suspects. There are many competing approaches in forensic linguistic analysis; however, there is limited empirical research available on emerging methods.

Design/methodology/approach

This research investigates Statement Analysis, a recent development in linguistic analysis that has practical applications in criminal investigations. Real-world statements of individuals convicted of or found to be not guilty of their involvement in missing persons cases were used in the analyses. In addition, Behaviour Sequence Analysis was used to map the progressions of language in the suspects' statements.

Findings

Results indicated differences between the guilty and innocent individuals based on their language choices, for example, guilty suspects in missing [alive] cases were found more likely to use passive language and vague words because of high levels of cognitive load associated with the several types of guilty knowledge suspects in missing persons cases possess. Of particular interest is the use of untruthful words in the innocent suspects’ statements in missing [murdered] cases. While typically seen in deceptive statements, untruthful words in innocent statements may result because of false acquittals.

Originality/value

This research provides some support for Statement Analysis as a suitable approach to analysing linguistic statements in missing persons cases.

Details

Journal of Criminal Psychology, vol. 13 no. 4
Type: Research Article
ISSN: 2009-3829

Keywords

Article
Publication date: 7 March 2023

Yasmin Richards and David Keatley

When investigating missing persons cases, witness and suspect statements are often the only available evidence to investigators. As such, forensic linguistics can be useful to…

Abstract

Purpose

When investigating missing persons cases, witness and suspect statements are often the only available evidence to investigators. As such, forensic linguistics can be useful to police when seeking information from individuals during investigative interviews. The presumption of innocence must be maintained in an investigation, and therefore this study aims to use a method focused on veracity detection, rather than the majority of studies using deception detection approaches.

Design/methodology/approach

The current research uses criteria-based content analysis (CBCA), a method that has been applied to a variety of criminal cases. Real-world statements of individuals convicted or found innocent of their involvement in missing persons cases were used in the analyses. Additionally, behaviour sequence analysis (BSA) was used to map language patterns within individuals’ statements.

Findings

Results indicated that two individual markers occurred at a high frequency across all four groups (the guilty and innocent statements of both case types); however, differences were noted in the sequences based on an individual’s ability to provide experiential details.

Research limitations/implications

The current research contributes to the growing literature that aims to test CBCA in adult samples across crimes that do not pertain to sexual abuse, in addition to aiding researchers and practitioners to understand better the linguistic differences that occur in missing persons cases.

Originality/value

To the best of the authors’ knowledge, this type of research, using CBCA to assist with missing person's cases with a temporal method (BSA), has never before been tested. BSA has previously been used in forensic linguistics, and shown support for the method. The current research builds on this in terms of missing persons cases.

Details

Journal of Criminal Psychology, vol. 13 no. 3
Type: Research Article
ISSN: 2009-3829

Keywords

Article
Publication date: 18 December 2019

David Keatley and David D. Clarke

The purpose of this paper is to outline a variety of related methods for helping with criminal (cold) case investigations. Despite the best efforts of police investigations, many…

Abstract

Purpose

The purpose of this paper is to outline a variety of related methods for helping with criminal (cold) case investigations. Despite the best efforts of police investigations, many cases around the world run out of leads and go cold. While many police departments around the world have developed specialist groups and task forces, academics have also been developing new methods that can assist with investigations.

Design/methodology/approach

Cold cases, by their very nature, typically comprise incomplete data sets that many traditional statistical methods are not suited to. Groups of researchers have therefore developed temporal, dynamic analysis methods to offer new insights into criminal investigations. These methods are combined into a timeline toolkit and are outlined in the current paper.

Findings

Methods from the timeline toolkit have already been successfully applied to many cold cases, turning them back into current cases. In this paper, two real-world cold cases are analysed with methods from the timeline toolkit to provide examples of how these methods can be applied in further cold cases.

Originality/value

Methods from the timeline toolkit provide a novel approach to investigating current and cold cases. This review provides academics and practitioners with a guide to begin using and developing these methods and forming successful collaborations with police departments and cold case task forces. The methods are also suitable for wider groups and to use in their investigations.

Details

Journal of Criminal Psychology, vol. 10 no. 2
Type: Research Article
ISSN: 2009-3829

Keywords

Abstract

Details

Journal of Criminal Psychology, vol. 10 no. 2
Type: Research Article
ISSN: 2009-3829

Article
Publication date: 11 December 2023

Sarah Knight, Abbie Maroño and David Keatley

The purpose of this study is to compare violent and non-violent extremists in terms of their age when they first perpetrate an extremist act, and to understand how this relates to…

Abstract

Purpose

The purpose of this study is to compare violent and non-violent extremists in terms of their age when they first perpetrate an extremist act, and to understand how this relates to other factors underlying extremist behaviours. While the end goal of many extremists may be functionally similar, the pathways into extremism vary, and the literature has demonstrated that a “one-size-fits-all” explanation does not exist. Motivational drivers are complex and dynamic; therefore, attempting to identify a terrorist “profile” has limited applied efficacy.

Design/methodology/approach

This study applied a temporal approach (“crime script analysis” or CSA) to identify, map and compare the sequential stages (or “scenes”) in the life histories of violent and non-violent extremists who have committed acts of extremism across different age groups. Crime scripts comprising mainly qualitative data for 40 male extremists (20 violent, 20 non-violent “cases”) were developed, and CSA was conducted according to the age at which they committed their first extremist offence.

Findings

Results demonstrated key temporal, developmental differences between the pathways of extremists who commit their first offence at different ages. One key difference was that for both the violent and non-violent extremists, those under 30 used the internet as a main means of joining networks and spreading information, whereas the over 30s made more personal, community links.

Originality/value

This research can aid identification of potential environmental triggers and potential increased susceptibility to triggers across certain age groups.

Details

Journal of Criminal Psychology, vol. 14 no. 2
Type: Research Article
ISSN: 2009-3829

Keywords

Open Access
Article
Publication date: 27 August 2024

Monica Therese Whitty, Christopher Ruddy, David Keatley, Marcus Butavicius and Marthie Grobler

Intellectual property (IP) theft is an increasing threat that can lead to large financial losses and reputational harm. These attacks are typically noticed only after the IP is…

Abstract

Purpose

Intellectual property (IP) theft is an increasing threat that can lead to large financial losses and reputational harm. These attacks are typically noticed only after the IP is stolen, which is usually too late. This paper aims to investigate the psychological profile and the socio-technical events that statistically predict the likelihood of an IP threat.

Design/methodology/approach

This paper analyses 86 IP theft cases found in court documents. Two novel analyses are conducted. The research uses LLMs to analyse the personality of these insiders, which is followed by an investigation of the pathways to the attack using behaviour sequence analysis (BSA).

Findings

These IP theft insiders scored significantly higher on measures of Machiavellianism compared to the normal population. Socio-technical variables, including IP theft via photographs, travelling overseas, approaching multiple organisations and delivering presentations, were identified. Contrary to previous assumptions that there is a single pathway to an attack, the authors found that multiple, complex pathways lead to an attack (sometimes multiple attacks). This work, therefore, provides a new framework for considering critical pathways to insider attacks.

Practical implications

These findings reveal that IP theft insiders may come across as charming, star employees rather than the stereotype of disgruntled employees. Moreover, organisations’ policies may need to consider that IP theft occurs via non-linear and multiple pathways. This means that sequences of events need to be considered in detecting these attacks instead of anomalies outright. The authors also argue that there may be a case for “continuous evaluation” to detect insider activity.

Originality/value

This paper offers a new framework for understanding and studying insider threats. Instead of a single critical pathway, this work demonstrates the need to consider multiple interconnected pathways. It elucidates the importance of a multidisciplinary approach and provides opportunities to reconsider current practices in detection and prevention.

Details

Information & Computer Security, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4961

Keywords

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