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Article
Publication date: 1 September 2000

Claire L. Wharton

Abstract

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Measuring Business Excellence, vol. 4 no. 3
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 1 September 1997

Claire L. Wharton

Nortel Fixed Wireless Access identified a need to move from a very functional‐based management system to that of a process‐based system. This need was identified by the…

Abstract

Nortel Fixed Wireless Access identified a need to move from a very functional‐based management system to that of a process‐based system. This need was identified by the audit group and also via feedback from the employees assessed during functional audits. The functional audits up to that point had been perceived as not giving full value to the business. The feedback received highlighted the fact that people performing individual functional tasks knew what was wrong in the process and did not need auditors to tell them this. So it was felt that a completely new process‐based audit was needed. Describes how, as a result, the audit methodology was completely redesigned, with a new focus on process improvement. Outlines some significant improvements in the auditing process which have been achieved using the new audit methodology. Generalizes the experience so as to make it available to similar settings.

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Training for Quality, vol. 5 no. 3
Type: Research Article
ISSN: 0968-4875

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Article
Publication date: 1 April 2003

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination…

Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

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Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

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Book part
Publication date: 6 July 2021

Eric J. Morgan

From the 1960s onwards, students and members of the academic community on growing numbers of college and university campuses in the United States chose to confront the…

Abstract

From the 1960s onwards, students and members of the academic community on growing numbers of college and university campuses in the United States chose to confront the issue of apartheid by advocating divestment from corporations or financial institutions with any sort of presence in or relationship with South Africa. Student divestment advocates faced serious opposition from university administrators as well as opponents of institutional divestiture both at home and abroad. Despite these challenges, the academic community in the United States was one of the first arenas where anti-apartheid activism coalesced. This chapter examines the campaigns of students and educators who participated in the debate over divestment – to engage with the South African government and apartheid through dialogue and communication or to disengage completely from the country through withdrawal of financial investments. The anti-apartheid efforts of the academic community at Michigan State University, one of the first large research universities in the United States to confront the issue of apartheid and divestment at the university level and beyond, serves as a window to view academic activism against apartheid. The Southern Africa Liberation Committee (SALC), a consortium of students, faculty, and community members dedicated to aiding the liberation struggle of Southern Africa, led the efforts at Michigan State and collaborated with allies across Michigan and the United States. SALC focused most of its efforts on South Africa, though the organization also confronted the issue of South Africa's controversial occupation of South West Africa and the ongoing civil war in Angola.

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Article
Publication date: 1 January 1954

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Abstract

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Details

Aslib Proceedings, vol. 6 no. 1
Type: Research Article
ISSN: 0001-253X

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Case study
Publication date: 11 March 2020

Maureen Dennehy, Hamieda Parker, Sarah Boyd and Claire Barnardo

The case introduces students to aspects of operations management (OM) and management theory and provides examples of the real-world challenges facing a practitioner. It…

Abstract

Learning outcomes

The case introduces students to aspects of operations management (OM) and management theory and provides examples of the real-world challenges facing a practitioner. It requires students to think about the operational manager’s responsibilities and how organisational context influences choices and possibly even fit within an organisation.

Case overview/synopsis

In this case, a factory lead protagonist presents her OM challenges and choices within a for-purpose, rather than for-profit, a social enterprise in South Africa. The context presented unusual constraints that required thoughtful adaptation and judicious choices. The case introduces students to aspects of OM and management theory and provides examples of the real-world challenges facing a practitioner. It requires students to think about the operational manager’s responsibilities and how organisational context influences choices and possibly even fit within an organisation.

Complexity academic level

The case is aimed at postgraduate business students studying OM.

Supplementary materials

Teaching Notes are available for educators only.

Subject code

CSS 9: Operations and logistics.

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Book part
Publication date: 7 December 2020

Abstract

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Organizational Hybridity: Perspectives, Processes, Promises
Type: Book
ISBN: 978-1-83909-355-5

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Article
Publication date: 1 May 1987

On April 2, 1987, IBM unveiled a series of long‐awaited new hardware and software products. The new computer line, dubbed the Personal Systems 30, 50, 60, and 80, seems…

Abstract

On April 2, 1987, IBM unveiled a series of long‐awaited new hardware and software products. The new computer line, dubbed the Personal Systems 30, 50, 60, and 80, seems destined to replace the XT and AT models that are the mainstay of the firm's current personal computer offerings. The numerous changes in hardware and software, while representing improvements on previous IBM technology, will require users purchasing additional computers to make difficult choices as to which of the two IBM architectures to adopt.

Details

M300 and PC Report, vol. 4 no. 5
Type: Research Article
ISSN: 0743-7633

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Article
Publication date: 1 January 1994

Cosimo Notarstefano

a) Introduction L'internationalisation toujours croissante des “rapports touristiques” et le rle considérable que le secteur du tourisme exerce à l'intérieur des activités…

Abstract

a) Introduction L'internationalisation toujours croissante des “rapports touristiques” et le rle considérable que le secteur du tourisme exerce à l'intérieur des activités économiques, a fait ressentir la nécessité d'une réglementation spéciale et internationale.

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The Tourist Review, vol. 49 no. 1
Type: Research Article
ISSN: 0251-3102

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Book part
Publication date: 16 September 2017

Henrich R. Greve and Seo Yeon Song

Industry platforms can alter relations among exchange partners in such a way that the industry structure is changed. The focus of much industry platform research has been…

Abstract

Industry platforms can alter relations among exchange partners in such a way that the industry structure is changed. The focus of much industry platform research has been on how platform creation and leadership offers advantages to the most central firms, but platforms can also be advantageous for small specialist firms that compete with the most central firms. We examine book publishing as an example of an industry in which the central players – large publishing firms – are losing power to self-publishing authors because the distributor Amazon has a powerful platform for customers to communicate independently, and the non-publishing platform Twitter also serves as a medium for readers to discuss and review books. Our empirical analysis is based on downloaded sales statistics for Amazon Ebooks, matched with Amazon reviews of the same books and tweets that refer to the book or the author. We analyze how Ebook sales are a function of publisher, Amazon reviews, and tweets, and we are able to assess the importance of each factor in the sale of book titles. The main finding is that Amazon reviews are powerful drivers of book sales, and have greater effect on the sales of books that are not backed by publishers. Twitter also affects book sales, but less strongly than Amazon reviews.

Details

Entrepreneurship, Innovation, and Platforms
Type: Book
ISBN: 978-1-78743-080-8

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