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Open Access
Article
Publication date: 18 July 2024

Christine Dagmar Malin, Jürgen Fleiß, Isabella Seeber, Bettina Kubicek, Cordula Kupfer and Stefan Thalmann

How to embed artificial intelligence (AI) in human resource management (HRM) is one of the core challenges of digital HRM. Despite regulations demanding humans in the loop to…

Abstract

Purpose

How to embed artificial intelligence (AI) in human resource management (HRM) is one of the core challenges of digital HRM. Despite regulations demanding humans in the loop to ensure human oversight of AI-based decisions, it is still unknown how much decision-makers rely on information provided by AI and how this affects (personnel) selection quality.

Design/methodology/approach

This paper presents an experimental study using vignettes of dashboard prototypes to investigate the effect of AI on decision-makers’ overreliance in personnel selection, particularly the impact of decision-makers’ information search behavior on selection quality.

Findings

Our study revealed decision-makers’ tendency towards status quo bias when using an AI-based ranking system, meaning that they paid more attention to applicants that were ranked higher than those ranked lower. We identified three information search strategies that have different effects on selection quality: (1) homogeneous search coverage, (2) heterogeneous search coverage, and (3) no information search. The more applicants were searched equally often (i.e. homogeneous) as when certain applicants received more search views than others (i.e. heterogeneous) the higher the search intensity was, resulting in higher selection quality. No information search is characterized by low search intensity and low selection quality. Priming decision-makers towards carrying responsibility for their decisions or explaining potential AI shortcomings had no moderating effect on the relationship between search coverage and selection quality.

Originality/value

Our study highlights the presence of status quo bias in personnel selection given AI-based applicant rankings, emphasizing the danger that decision-makers over-rely on AI-based recommendations.

Details

Business Process Management Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 12 August 2024

Yazdan Mansourian

The paper reports the findings of a research project exploring the information experiences of bonsai growers in Australia as an example of a serious leisure pursuit.

Abstract

Purpose

The paper reports the findings of a research project exploring the information experiences of bonsai growers in Australia as an example of a serious leisure pursuit.

Design/methodology/approach

The study used phenomenology as a qualitative approach in an interpretive paradigm. The data collection technique was a semi-structured interview with open-ended questions, and 23 volunteers were recruited via a maximum variation sampling strategy. The study employed the Serious Leisure Perspective and Information Experience as its theoretical frameworks.

Findings

Bonsai growers rely on three primary sources of information: publications, people, and plants. They use formal and informal publications across various media. They interact with fellow bonsai growers to share experiences and seek advice. The shape and conditions of bonsai trees are sources of embedded information that help them to make informed decisions in their practice. They have a culture of information sharing on many grounds, such as local clubs, online forums, and workshops. Their embodied information manifests in their sophisticated skills of shaping bonsai trees to express the aesthetic principles of this ancient art.

Research limitations/implications

The findings are contextual and cannot be generalised. A generalisation of the result needs to be tested in a broader population.

Social implications

Engaging in the bonsai hobby often fosters a sense of community among bonsai enthusiasts. Understanding these social connections can contribute to the development of supportive networks and enhance belongingness.

Originality/value

The study contributes to understanding the information experiences in serious leisure. It offers new evidence-based insights that can inform the design of information systems and services tailored to the needs of leisure pursuers.

Details

Journal of Documentation, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0022-0418

Keywords

Abstract

Details

Occupational Therapy With Older People into the Twenty-First Century
Type: Book
ISBN: 978-1-83753-043-4

Article
Publication date: 5 June 2023

Daniel Torchia, Simone Domenico Scagnelli and Laura Corazza

The purpose of this paper is to extend research on boundary making and breaking through alternative football clubs. These entities have borne out of the disappointment caused by…

Abstract

Purpose

The purpose of this paper is to extend research on boundary making and breaking through alternative football clubs. These entities have borne out of the disappointment caused by the neoliberal turn of the football industry, which excluded traditional fans from being active actors and therefore call for study and generalization of specific forms of alternative accountability.

Design/methodology/approach

The study looks at emerging trends in the accounting and sport literature by drawing on two concepts that emerged in critical scholarship: critical performativity and critical dialogical accountability, with the aim of better understanding how these elements are developed and shaped within an alternative form of football organization. The focus on Football Club United of Manchester drives the ethnographic approach with data collected via participant observation, field-notes, documental analysis and semi-structured interviews.

Findings

The research shows that the pillars of the club's ethos, pushing its critical performative interventions toward setting new boundaries, are democratic governance and accountability, favoring participation and inclusion, and strictly linked to this, a responsibility to local communities. However, the study also highlights the difficulties of maintaining these boundaries when core values are threatened by degeneration.

Originality/value

The study makes a novel contribution to the field of accounting and sport, showing how an alternative football club adopts inclusive accountability systems that go beyond mainstream neoliberal practices. Such an inclusive approach can stimulate critical performativity, moving away from means-end rationality.

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