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Book part
Publication date: 12 December 2015

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Communication and Information Technologies Annual
Type: Book
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ISBN: 978-1-78560-381-5

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Book part
Publication date: 30 January 2015

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Communication and Information Technologies Annual
Type: Book
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ISBN: 978-1-78441-454-2

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Book part
Publication date: 23 February 2016

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Communication and Information Technologies Annual
Type: Book
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ISBN: 978-1-78560-785-1

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Book part
Publication date: 30 July 2018

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Marketing Management in Turkey
Type: Book
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ISBN: 978-1-78714-558-0

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Book part
Publication date: 1 January 2005

Naresh K. Malhotra

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Review of Marketing Research
Type: Book
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ISBN: 978-0-85724-723-0

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Book part
Publication date: 11 November 2019

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Mediated Millennials
Type: Book
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ISBN: 978-1-83909-078-3

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Article
Publication date: 7 October 2013

Kristina Heinonen, Maria Holmlund and Tore Strandvik

600

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Journal of Service Management, vol. 24 no. 5
Type: Research Article
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ISSN: 1757-5818

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Article
Publication date: 11 March 2024

Marco Opazo Basáez, Ferran Vendrell-Herrero, Oscar F. Bustinza and Chris Raddats

1035

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Journal of Service Management, vol. 35 no. 2
Type: Research Article
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ISSN: 1757-5818

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Book part
Publication date: 3 July 2018

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Innovation and Strategy
Type: Book
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ISBN: 978-1-78754-828-2

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Article
Publication date: 4 July 2013

Kristina Heinonen, Anu Helkkula and Maria Holmlund

402

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Managing Service Quality: An International Journal, vol. 23 no. 4
Type: Research Article
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ISSN: 0960-4529

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