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The purpose of this paper is to examine the challenges ILL librarians are faced with when trying to borrow or lend e‐books through traditional interlibrary loan channels, especially in the context of international lending and borrowing.

The authors use Russian language e‐books and e‐readers as a model for understanding the challenges presented by numerous file formats and e‐reader types, multiple alphabets (e.g. Latin, Cyrillic), and national copyright laws and licensing restrictions.

International ILL requests for e‐books present a host of challenges beyond the usual licensing restrictions encountered in one's home country. A wide variety of unfamiliar and perhaps incompatible file formats, a lack of compatible e‐readers, and national copyright laws are just a few of the barriers to obtaining e‐books from abroad. It may become a regular part of the ILL librarian's job to develop protocols for locating digitized materials and forming working relationships with language specialists who can assist in providing access to these materials.

This paper was originally presented as part of a panel presentation on e‐books and interlibrary loan at the 2011 IFLA World Library and Information Congress.

The purpose of this paper is to report on current interlending and document delivery of e-books and e-journals in the UK and analyse the challenges encountered in such practices, using the experiences at King's College London as an example.

The author uses a case study approach.

Most UK libraries and higher education institutions negotiate the usage terms for their e-resources through Jisc's NESLI2 model license agreement. While the terms of this agreement work relatively well for document delivery of e-journal articles, allowing for secure electronic document transmission under prescribed circumstances, the interlending of e-books remains problematic.

The paper provides insight into how UK document supply services can better use electronic holdings to offset the costs of requesting. It discusses the dilemma of e-books and potential solutions.

This will enable UK library professionals to better use e-resources in a legally compliant way for the purpose of document delivery. It will explain to non-UK library professionals how supplying from e-resources works in the UK.

The paper provides insight into how UK document supply services can better use electronic holdings to offset the costs of requesting. It discusses the dilemma of e-books and potential solutions.

International interlibrary loan remains a persistent and sometimes vexing topic in US libraries. Technology's advance allows libraries and library users to easily identify resources from across the globe. This ease of discovery belies the difficulty of delivery. To contribute to the conversation, the ALA RUSA STARS International Interlibrary Loan Committee conducted a survey of US libraries regarding international interlibrary loan activity. The survey uncovered elements impacting ILL success and failure and identified opportunities for US academic libraries global ILL participation. Issues that concern the survey's participants included communications, copyright, customs, payment methods, shipping, and language barriers. US interlibrary loan librarians seek cooperative responses to these problems. This paper seeks to address this issue.

This paper discusses the current climate of international interlibrary loan from a US perspective and highlights efforts to use STARS survey results to inform international ILL programs and best practices.

To expand international interlending, STARS can build on today's extra‐OCLC resource sharing strategies and leverage survey results to focus programming and promotional efforts. At the same time, librarians must improve communications and foster international resource sharing communities which contributes to the international dialog essential for interlending success.

The paper presents a new initiative from the major professional association for North American librarians dedicated to resource sharing.